Disable infinite scroll in mobile mode
Jun 20, 2025 | 1:55 pm
#2
Community Director
Join Date: Jan 2009
Location: Norwich, UK
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If you're asking if you can configure devices not to use mobile mode, then this has been available for a very long while - indeed, I'm using a tablet now in normal browsing mode with no difficulty.
Please see:
Infinite / Automatic Scroll: issues, q&a, disable on desktop version
Automatic scrolling of threads
Switched to mobile view and can't switch back to desktop view
Which you may find useful.
Please see:
Infinite / Automatic Scroll: issues, q&a, disable on desktop version
Automatic scrolling of threads
Switched to mobile view and can't switch back to desktop view
Which you may find useful.
Jun 20, 2025 | 3:18 pm
#3
Original Poster
Join Date: Dec 2004
Posts: 8,224
No I am not asking how to configure a tablet to not use mobile mode.
My problem is on desktop browsers. Long ago I set the option, "Disable Infinite Scroll." I also set "Never go to Mobile Skin." However sometimes a desktop browser goes into mobile mode only on FT and the setting gets ignored.
I would like an FT setting that says never use infinite scroll in any mode on any device. It seems like the current 2 options should do that but for some reason do not always work.
My problem is on desktop browsers. Long ago I set the option, "Disable Infinite Scroll." I also set "Never go to Mobile Skin." However sometimes a desktop browser goes into mobile mode only on FT and the setting gets ignored.
I would like an FT setting that says never use infinite scroll in any mode on any device. It seems like the current 2 options should do that but for some reason do not always work.
Jun 21, 2025 | 3:21 am
#4
Community Director
Join Date: Jan 2009
Location: Norwich, UK
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Posts: 9,283
You're asking for a technical improvement which is beyond the purview of this forum. Your issue is certainly very close to the situations described in the three links above, so I'm going to move this to the Technical Support forum where the IB team will be able to explain what's possible.
I should emphasise that this issue affects a small percentage of our members (it has me in the past, but not since I applied the fix), and could well be down to a cookie being corrupted so it's unlikely to be a high priority for the tech people.
But, if you don't ask, you don't get!
I should emphasise that this issue affects a small percentage of our members (it has me in the past, but not since I applied the fix), and could well be down to a cookie being corrupted so it's unlikely to be a high priority for the tech people.
But, if you don't ask, you don't get!
Jun 21, 2025 | 3:03 pm
#5
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
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Posts: 24,738
Disable it in your options and then switch to the full site on your mobile device. Mobile skin does not allow you to disable infinite scroll
Jun 21, 2025 | 9:51 pm
#6
FlyerTalk Evangelist
Join Date: Jan 2010
Posts: 10,041
Jun 21, 2025 | 11:31 pm
#7
Moderator: Hyatt, American Express; FlyerTalk Evangelist
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This can be fixed after the fact, however, see the wiki or post #3 here: Switched to mobile view and can't switch back to desktop view