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-   -   JUNE 6TH, 2024 UPDATE Tech Issues Thread (https://www.flyertalk.com/forum/technical-support-feedback/2163216-june-6th-2024-update-tech-issues-thread.html)

WineCountryUA Jul 31, 2024 2:32 pm

Glad this is back!! Thanks for pushing this

A couple of observations

-- The "who quoted me" only appears when you have a new quote

-- When it does appear, there is no distinction of what is a new entry


Any news about Mentions?

bmwe92fan Jul 31, 2024 3:20 pm


Originally Posted by WineCountryUA (Post 36419676)
Glad this is back!! Thanks for pushing this

A couple of observations

-- The "who quoted me" only appears when you have a new quote

-- When it does appear, there is no distinction of what is a new entry


Any news about Mentions?

I've noticed that the list that pops up for me on the "Quotes" frequently has the wrong threads isted that I was quoted in -- is this a cache issue for me?

GW McLintock Jul 31, 2024 6:42 pm

The "Who Quoted Me" window is new to me, or I just never noticed it before. Annoyingly, directly above that I get some erroneous code:

Code:

!-- Display Who Quoted me --> !-- Display Who Quoted me --> !-- Display Who Quoted me --> !-- Display Who Quoted me --> !-- Display Who Quoted me -->




Now I need to figure out how to make that window default to staying closed when I load the MyFlyerTalk page. Once there are too many quotes I can see this easily wreaking havoc when viewing the full site on my phone. I'm hosting a DO this weekend and am expecting quite a few posts ;)

-J.

IBJoel Aug 1, 2024 9:38 am


Originally Posted by WineCountryUA (Post 36419676)
Glad this is back!! Thanks for pushing this

A couple of observations

-- The "who quoted me" only appears when you have a new quote

-- When it does appear, there is no distinction of what is a new entry


Any news about Mentions?

Mentions are active. And I'm not sure what you mean. Who Quoted Me is there all the time.

IBJoel Aug 1, 2024 9:42 am


Originally Posted by bmwe92fan (Post 36419819)
I've noticed that the list that pops up for me on the "Quotes" frequently has the wrong threads isted that I was quoted in -- is this a cache issue for me?

Possibly. Always clear your cache/cookies when trying out a new feature. Or try the site in private browsing mode

happiest_at_40000 Aug 1, 2024 9:52 am


Originally Posted by IBJoel (Post 36421536)
Possibly. Always clear your cache/cookies when trying out a new feature. Or try the site in private browsing mode

How do I clear the cache when using the site on my iPhone (using Google chrome)?

Sorry where I excel in travel and food knowledge I’m a total idiot w tech.

plunet Aug 1, 2024 10:15 am


Originally Posted by happiest_at_40000 (Post 36421561)
How do I clear the cache when using the site on my iPhone (using Google chrome)?

Sorry where I excel in travel and food knowledge I’m a total idiot w tech.

This is Chrome on Android but I guess it's fairly similar on the iPhone

Touch the symbol to the left of the site name

https://cimg0.ibsrv.net/gimg/www.fly...627eb14be9.jpg

In the menu that pops up choose Cookies and Site data

https://cimg6.ibsrv.net/gimg/www.fly...4164b0e2f5.jpg

And then click the trash can to delete site data. Note this will sign you out of the site and you need to log back in again.


https://cimg1.ibsrv.net/gimg/www.fly...cee3c5a69e.jpg
Hope that's useful



WineCountryUA Aug 1, 2024 1:27 pm


Originally Posted by IBJoel (Post 36421530)
Mentions are active. And I'm not sure what you mean. Who Quoted Me is there all the time.

Once you view a recent quote, Quoted as an option disappears from the "bell/notification" drop down. If I go to my User Control Panel, I can see recent Quote notifications

GW McLintock Aug 1, 2024 2:07 pm


Originally Posted by GW McLintock (Post 36420207)
The "Who Quoted Me" window is new to me, or I just never noticed it before. Annoyingly, directly above that I get some erroneous code:


Code:

!-- Display Who Quoted me --> !-- Display Who Quoted me --> !-- Display Who Quoted me --> !-- Display Who Quoted me --> !-- Display Who Quoted me -->


Now I need to figure out how to make that window default to staying closed when I load the MyFlyerTalk page. Once there are too many quotes I can see this easily wreaking havoc when viewing the full site on my phone. I'm hosting a DO this weekend and am expecting quite a few posts ;)

It now says it nine times instead of five. :rolleyes: Earlier it was six.

-J.

vanillabean Aug 1, 2024 4:40 pm


Originally Posted by WineCountryUA (Post 36422148)
If I go to my User Control Panel, I can see recent Quote notifications

I can’t. 👀

GW McLintock Aug 1, 2024 6:18 pm

Now up to 10 times. This is really becoming a problem :rolleyes:

It shows like this both on my computer and my phone in the full site mode.

https://cimg7.ibsrv.net/gimg/www.fly...1def6e1aa1.jpg

-J.

happiest_at_40000 Aug 1, 2024 6:40 pm


Originally Posted by plunet (Post 36421627)
This is Chrome on Android but I guess it's fairly similar on the iPhone

Touch the symbol to the left of the site name

https://cimg0.ibsrv.net/gimg/www.fly...627eb14be9.jpg

In the menu that pops up choose Cookies and Site data

https://cimg6.ibsrv.net/gimg/www.fly...4164b0e2f5.jpg

And then click the trash can to delete site data. Note this will sign you out of the site and you need to log back in again.


https://cimg1.ibsrv.net/gimg/www.fly...cee3c5a69e.jpg
Hope that's useful

Appreciate you posting all that. On my phone I don’t have that button though or that entire row. I have nothing next to the website name. Below it I have it exactly as in your pic w the yellow symbol next to “flyer talk” and 3 horizontal lines to the left and the search icon to the right. But above it all I see is the web site name nothing else.

And now I have a new problem…. I hit desk top version whole in this thread and now any time I open only this thread I am seeing it all small and weird and there seems to be no way to revert back.



fumje Aug 1, 2024 7:35 pm


Originally Posted by IBJoel (Post 36417230)
While it is a different product, we have reinstituted Quote notifications
img
You can access them from the dropdown or directly in MyFlyerTalk (main page, below your forum subscriptions)
I've already asked for the notification menu to be reorganized so PMs are the top row again.

I'm late to the party, but yay! and thank you! to all who made it happen.

My only slight niggling request would be, can the quote panel be put at the top of the page, above the list of subscribed threads?

philemer Aug 2, 2024 9:27 am


Originally Posted by WineCountryUA (Post 36422148)
Once you view a recent quote, Quoted as an option disappears from the "bell/notification" drop down. If I go to my User Control Panel, I can see recent Quote notifications

Where in the Control Panel are you seeing these?

IBJoel Aug 2, 2024 9:31 am


Originally Posted by GW McLintock (Post 36422711)
Now up to 10 times. This is really becoming a problem :rolleyes:

It shows like this both on my computer and my phone in the full site mode.

-J.

I asked for a fix for this yesterday

IBJoel Aug 2, 2024 9:34 am


Originally Posted by fumje (Post 36422846)
I'm late to the party, but yay! and thank you! to all who made it happen.

My only slight niggling request would be, can the quote panel be put at the top of the page, above the list of subscribed threads?

No. For one, we don't want to mess around too much with standard User Control Panel layouts and also most users are simply going to find subbed threads moreimportant


Originally Posted by philemer (Post 36424083)
Where in the Control Panel are you seeing these?

Should be on the main page, below subbed threads and forums

fumje Aug 2, 2024 9:41 am


Originally Posted by WineCountryUA (Post 36422148)
Once you view a recent quote, Quoted as an option disappears from the "bell/notification" drop down. If I go to my User Control Panel, I can see recent Quote notifications


Originally Posted by philemer (Post 36424083)
Where in the Control Panel are you seeing these?

Just a side FYI for anyone else who, like myself, was unsure how to find the 'usercp' without the quote notification, it is linked by the 'MyFlyerTalk' header, or it is this url: https://www.flyertalk.com/forum/usercp.php.


Originally Posted by IBJoel (Post 36424099)
No. For one, we don't want to mess around too much with standard User Control Panel layouts and also most users are simply going to find subbed threads moreimportant


Should be on the main page, below subbed threads and forums

Fair enough. I don't really use the subbed threads personally, but I am satisfied to find that if I collapse that panel, they stay collapsed when opening the control panel page again. Thanks again. :)

edit: and I see from another thread here that there's an opinion completely contrary to mine. :p

GW McLintock Aug 2, 2024 9:57 am


Originally Posted by fumje (Post 36424126)
Fair enough. I don't really use the subbed threads personally, but I am satisfied to find that if I collapse that panel, they stay collapsed when opening the control panel page again. Thanks again. :)

edit: and I see from another thread here that there's an opinion completely contrary to mine. :p

I primarily use the Subscribed Threads. Now that I have the quotes section... I will still use it since I'm used to it. I wish the quoted section would be able to default open or closed, but I suppose it doesn't really matter.

-J.

serpens Aug 2, 2024 10:36 am


Originally Posted by fumje (Post 36424126)
Just a side FYI for anyone else who, like myself, was unsure how to find the 'usercp' without the quote notification, it is linked by the 'MyFlyerTalk' header, or it is this url: https://www.flyertalk.com/forum/usercp.php.

Thank you for that. But on the left side of that page, there is a column titled Your Control Panel. It's there that I searched for something about quotes, because of the reference to "Control Panel". Does "Control Panel" mean MyFlyerTalk (reached by the link you provided) or does it mean Your Control Panel? (Apparently it means MyFlyerTalk, but I want to be sure I'm understanding correctly.) Thanks for clarification.

fumje Aug 2, 2024 10:47 am


Originally Posted by serpens (Post 36424276)
Thank you for that. But on the left side of that page, there is a column titled Your Control Panel. It's there that I searched for something about quotes, because of the reference to "Control Panel". Does "Control Panel" mean MyFlyerTalk (reached by the link you provided) or does it mean Your Control Panel? (Apparently it means MyFlyerTalk, but I want to be sure I'm understanding correctly.) Thanks for clarification.

It's not in the panel labelled 'Your Control Panel'; it shows up as a separate 'Who Quoted Me' box, below the 'New Subscribed Threads: (n)' box, which are both more in the middle of the page. See post 131 for a screenshot of how it looks.

vanillabean Aug 2, 2024 11:57 am

I still don’t see Who quoted me anywhere.

IBJoel Aug 2, 2024 12:02 pm


Originally Posted by serpens (Post 36424276)
Thank you for that. But on the left side of that page, there is a column titled Your Control Panel. It's there that I searched for something about quotes, because of the reference to "Control Panel". Does "Control Panel" mean MyFlyerTalk (reached by the link you provided) or does it mean Your Control Panel? (Apparently it means MyFlyerTalk, but I want to be sure I'm understanding correctly.) Thanks for clarification.

On all other sites, "MyFlyerTalk" is called "UserCP". I don't know why they decided to change it. My best guess is that it was customized to MFT before IB bought the site and we just kept it instead of standardizing it.

We should be referring to it as "MyFlyerTalk" to prevent confusion. I don't know who in this thread started referring to it as the Control Panel

IBJoel Aug 2, 2024 12:03 pm


Originally Posted by vanillabean (Post 36424449)
I still don’t see Who quoted me anywhere.

https://www.flyertalk.com/forum/usercp.php
Below your subbed forums/threads. Clear your cache and cookies for the site

serpens Aug 2, 2024 1:01 pm


Originally Posted by fumje (Post 36424297)
[...] it shows up as a separate 'Who Quoted Me' box, below the 'New Subscribed Threads: (n)' box, [...]

Thank you. (For me, it's actually below the Subscribed Forums box, which is below the New Subscribed Threads box.)


Originally Posted by IBJoel (Post 36424471)
[...]
We should be referring to it as "MyFlyerTalk" to prevent confusion. I don't know who in this thread started referring to it as the Control Panel

Thank you both. I think I've got it now.

vanillabean Aug 2, 2024 1:51 pm


Originally Posted by IBJoel (Post 36424473)
https://www.flyertalk.com/forum/usercp.php
Below your subbed forums/threads. Clear your cache and cookies for the site

Got it, thanks. I was looking for a menu item on the left. I didn’t seriously take into consideration to scroll all the way to the bottom of the main section of the webpage potentially prompting a doctor’s visit to have my wrist looked at.

DenverBrian Aug 2, 2024 2:09 pm

BTW, if you have no new notifications - quotes, likes, PMs, etc. - there is absolutely nothing on the right side to see. Poof! Not even a mention that you have zero notifications.

SPN Lifer Aug 2, 2024 5:08 pm

Is this available on an Android phone?

PLeblond Aug 3, 2024 8:19 am

IBJoel Thank you and the Team for the quote fix. Much appreciated.

happiest_at_40000 Aug 3, 2024 10:08 am

I still don’t see the post quotes on my drop down. I deleted my entire chrome browsing history on my iPhone. I shut off the phone too. I don’t see the icon that was suggested above to get me to be able to clear my cache. I’m not sure how to find that. Not sure what else to do.

ft101 Aug 3, 2024 7:43 pm


Originally Posted by happiest_at_40000 (Post 36426397)
I still don’t see the post quotes on my drop down.

It only appears when there is something to show IME (Win11 and Firefox). I've quoted you here so maybe it'll show now.

GW McLintock Aug 5, 2024 8:13 am


Originally Posted by IBJoel (Post 36424096)
I asked for a fix for this yesterday

Just wanted to let you know that it has stayed at 10 (hasn't increased any more... yet).

-J.

fumje Aug 8, 2024 8:14 pm

Can quote notifications be suppressed in the case of self-quoting? No idea if that's a complicated ask or not, but hopefully it's not. If it is, c'est la vie. :)

GW McLintock Aug 8, 2024 8:40 pm


Originally Posted by GW McLintock (Post 36430370)
Just wanted to let you know that it has stayed at 10 (hasn't increased any more... yet).

FYI... this is now fixed. Thank you :)

-J.

vanillabean Aug 8, 2024 8:44 pm


Originally Posted by fumje (Post 36439624)
Can quote notifications be suppressed in the case of self-quoting? No idea if that's a complicated ask or not, but hopefully it's not. If it is, c'est la vie. :)

Happened to me today. Don't remember having seen it before.

IBJoel Aug 9, 2024 8:53 am

I don't know that they can be suppressed, unfortunately, since it's a completely different product

happiest_at_40000 Aug 10, 2024 3:30 pm

Hey all I am finally back with my lap top and was hoping to see Post Quotes again but I have nothing under the drop down next to my user name in the top right or when I click on the bell next to my user name it is also not there.

However, for the first time in months I did see something that popped up and showed me I had 4 post quotes, along with my new likes. But then it was gone , I cant seem to find anywhere that shows the post quotes.

Can you advise where do I go to see it? I tried to go to My Flyer Talk and down below my subscribed forums but nothing is there.

To be safe I did clear cookies & cache and logged out & then back in.

I know progress was made as I saw it say 4 post quotes but now I dont see it.

Also seperate issue on my cell phone through google chrome I am still not seeing them and I can not for the life of me figure out how to clear the chase for FT on google chrome. Any help on that would be appreciated as I was told above I need to do that to see them on the mobile version of FT on chrome.

Thank you :)

DenverBrian Aug 10, 2024 4:15 pm


Originally Posted by happiest_at_40000 (Post 36443595)
Hey all I am finally back with my lap top and was hoping to see Post Quotes again but I have nothing under the drop down next to my user name in the top right or when I click on the bell next to my user name it is also not there.

However, for the first time in months I did see something that popped up and showed me I had 4 post quotes, along with my new likes. But then it was gone , I cant seem to find anywhere that shows the post quotes.

Can you advise where do I go to see it? I tried to go to My Flyer Talk and down below my subscribed forums but nothing is there.

To be safe I did clear cookies & cache and logged out & then back in.

I know progress was made as I saw it say 4 post quotes but now I dont see it.

Also seperate issue on my cell phone through google chrome I am still not seeing them and I can not for the life of me figure out how to clear the chase for FT on google chrome. Any help on that would be appreciated as I was told above I need to do that to see them on the mobile version of FT on chrome.

Thank you :)

You won't see it under the bell. You'll only see it under "Welcome, happiest_at_40000. | You last visited: Today at xx:xx"

And you will only see it if you have new post quotes and/or new likes.

And if you click on quotes, you should see this one.

But once you click, poof! It disappears until someone else quotes you or likes you.

happiest_at_40000 Aug 10, 2024 6:34 pm


Originally Posted by DenverBrian (Post 36443669)
You won't see it under the bell. You'll only see it under "Welcome, happiest_at_40000. | You last visited: Today at xx:xx"

And you will only see it if you have new post quotes and/or new likes.

And if you click on quotes, you should see this one.

But once you click, poof! It disappears until someone else quotes you or likes you.

Hi thank you that really helped. Okay so you area spot on. Like if I have a PM or a like I can see the "notifications center" right where you said by Wlecome Happiest.. However, nothing is there otherwise. I thought I was going crazy.. So if I get a like or a quote I will see it there. PM though is coming in at the bell how it always did.

One issue though is when I did click on "Quotes" just now it did not take me a to a page where I can see my quotes and choose the new one to view. It took me to all subscribed threads I have all in black bold b/c they had a new post I presume. So I can see quotes in this new spot but I still cant go see them, this cant be right.

Lastly if you know how to clear the cache/help me see quotes on my cell would be super appreciative.

Thanks :)

ft101 Aug 11, 2024 12:19 am


Originally Posted by happiest_at_40000 (Post 36443595)
I tried to go to My Flyer Talk and down below my subscribed forums but nothing is there.

That's where I see it on my laptop using Firefox.


https://cimg1.ibsrv.net/gimg/www.fly...586069490b.jpg

DenverBrian Aug 11, 2024 9:39 am

On a desktop/laptop, you can use either the Mobile One style or the FT Desktop NG style. Those choices are at the very bottom left. Appearance of some items can vary greatly between the two styles.


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