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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   JUNE 6TH, 2024 UPDATE Tech Issues Thread (https://www.flyertalk.com/forum/technical-support-feedback/2163216-june-6th-2024-update-tech-issues-thread.html)

kale73 Jun 25, 2024 12:02 am

I’m experiencing an inconsequential, but rather odd, issue in Safari on my iPad. I have the pref set to FT Desktop NG, but whenever I open FlyerTalk in a new window, I initially see the Mobile One skin. When I navigate to another page on the site, that page (and subsequent ones) appear in the Desktop skin.

As I wrote, it’s ultimately inconsequential but it may provide a clue as to the root cause of other strange behaviors.

IBJoel Jun 26, 2024 4:19 pm

Keyword alerts have been turned on: https://www.flyertalk.com/forum/vend..._keyword_alert
I actually wonder if you could add your own username to the alerts and get notifications when someone quotes you that way

DenverBrian Jun 26, 2024 6:27 pm


Originally Posted by IBJoel (Post 36332487)
Keyword alerts have been turned on: https://www.flyertalk.com/forum/vend..._keyword_alert
I actually wonder if you could add your own username to the alerts and get notifications when someone quotes you that way

I'll try it and advise how it goes.

csycsycsy Jun 26, 2024 11:25 pm


Originally Posted by IBJoel (Post 36332487)
Keyword alerts have been turned on: https://www.flyertalk.com/forum/vend..._keyword_alert
I actually wonder if you could add your own username to the alerts and get notifications when someone quotes you that way

Thank you!

chavala Jun 27, 2024 11:51 am


Originally Posted by italdesign (Post 35894452)
I'm experiencing a similar issue for the 1st time. Normally when I come to FT forum, if I have new quotes or likes, there's a prominent note about that in the upper right. Now nothing appears, and I only found out about new quotes by going to the individual threads. Still haven't recovered the link to see all my likes.

This exact scenario just started happening to me a couple weeks ago. I haven’t changed anything with cookies or ad-blocks.
Anyway to fix this?

DenverBrian Jun 27, 2024 12:18 pm

Update: Keyword alerts do seem to work if your keyword is your username. You can set an email alert for hourly, daily, or weekly. An interesting kludge.

TWA884 Jun 27, 2024 4:14 pm


Originally Posted by chavala (Post 36334397)
This exact scenario just started happening to me a couple weeks ago. I haven’t changed anything with cookies or ad-blocks.
Anyway to fix this?

That feature was discontinued when the JUNE 6TH, 2024 UPDATE was rolled out:


Originally Posted by IBJoel (Post 36287848)
Post quotes unfortunately will not be coming back for the moment


IluvSQ Jun 28, 2024 10:22 am


Originally Posted by IBJoel (Post 36332487)
Keyword alerts have been turned on: https://www.flyertalk.com/forum/vend..._keyword_alert
I actually wonder if you could add your own username to the alerts and get notifications when someone quotes you that way

Yes indeed, it does work. As DenverBrian said, what a kludge - but it works.

SPN Lifer Jun 29, 2024 7:09 pm

I can personally confirm that a Tracked Keyword Alert (Daily) also works to report quotes of a username which includes a space in the middle. ;) :tu:

However, using Android on my cell phone, I cannot see a way to delete this Private Message (PM), unlike all other previous PMs.
:confused:

Does this inability to delete the tracking reports mean they could fill up my PM Inbox such that I won't be able to send any more PMs? :eek:

To be safer I have change my Tracked Keyword Alert from Daily to Weekly.

https://www.flyertalk.com/forum/vend...y&mod_f=weekly

I suppose, to be really safe, I could change the notification method from PM to e-mail, if we cannot find a method to delete the PMs such that they don't fill up my PM Inbox.

notquiteaff Jun 30, 2024 5:40 am


Originally Posted by notquiteaff (Post 36296340)
To clarify, that works if you teach people to use IBJoel style mentions in their reply - a simple traditional quote doesn’t count as a mention.


For what it’s worth, I have not received a single notification for notquiteaff style mentions since the quote notification feature was removed. Definitely not a workaround.

lsquare Jul 1, 2024 5:51 am


Originally Posted by IBJoel (Post 35895915)
Are you accepting all cookies and not using any content blockers?


Originally Posted by chavala (Post 36334397)
This exact scenario just started happening to me a couple weeks ago. I haven’t changed anything with cookies or ad-blocks.
Anyway to fix this?


Originally Posted by TWA884 (Post 36335018)
That feature was discontinued when the JUNE 6TH, 2024 UPDATE was rolled out:


Same problem for me. :(

IBJoel, I think you guys should start from scratch and rebuild FT. So many tech issues since COVID.

IBJoel Jul 1, 2024 9:39 am


Originally Posted by notquiteaff (Post 36341074)
For what it’s worth, I have not received a single notification for notquiteaff style mentions since the quote notification feature was removed. Definitely not a workaround.

It's in your "Mentions" tab in your public profile

DenverBrian Jul 1, 2024 3:25 pm

NB: "My Recent Posts" should really be titled "My Recent Threads", since it returns a list of threads where one has recently posted.

vanillabean Jul 1, 2024 3:58 pm


Originally Posted by IBJoel (Post 36343810)
It's in your "Mentions" tab in your public profile

Along the lines of picking up the phone to see if someone is calling you?

PAL62V Jul 2, 2024 5:11 am

For some reason, both the mobile and desktop versions have now stopped showing me if I have been quoted in a thread. It used to be under the Bell icon. Where's it gone?
https://cimg8.ibsrv.net/gimg/www.fly...56b4f60e49.png

notquiteaff Jul 2, 2024 5:24 am


Originally Posted by PAL62V (Post 36346098)
For some reason, both the mobile and desktop versions have now stopped showing me if I have been quoted in a thread. It used to be under the Bell icon. Where's it gone?

It’s dead. :( The June 6th update removed it. See earlier posts in this thread.


Originally Posted by notquiteaff (Post 36341074)
For what it’s worth, I have not received a single notification for notquiteaff style mentions since the quote notification feature was removed. Definitely not a workaround.


Originally Posted by IBJoel (Post 36343810)
It's in your "Mentions" tab in your public profile

I know where it is, but what I was trying to say is that no one had actually used it to “flag” me since the demise of the quote notifications, so as a replacement it clearly isn’t working. I even encouraged the use of this feature in my signature for about two weeks… didn’t help.

https://cimg9.ibsrv.net/gimg/www.fly...132cd8c85.jpeg

serpens Jul 2, 2024 7:29 am


Originally Posted by notquiteaff (Post 36346128)
[...]
I know where it is, but what I was trying to say is that no one had actually used it to “flag” me since the demise of the quote notifications, so as a replacement it clearly isn’t working. I even encouraged the use of this feature in my signature for about two weeks… didn’t help.
[...]

I'm one of the people who mentioned you, and I did it because you encouraged use of mentions, and it was a nuisance. It had a shallow learning curve, and it doesn't take long, but it's an extra step that's easy to forget and shouldn't be required. You are absolutely correct that it doesn't work as a replacement for quote notifications.

"Here's an idea, let's remove a functional feature and require the entire user base that contributes to the forum to learn a new, manual procedure when posting. And by the way, that user base also needs to learn a different manual procedure to see if anyone else has learned the first procedure."

PLeblond Jul 2, 2024 7:45 am

In post #90, it was suggested that mentions could be used temporarily while a fix for quotes was being implimented.

IBJoel is the plan still to reimpliment the Quote feature and if so is there an aproximate timeline on that fix?

Regards

notquiteaff Jul 2, 2024 7:53 am


Originally Posted by serpens (Post 36346382)
I'm one of the people who mentioned you, and I did it because you encouraged use of mentions,

Thank you. Yes, I saw and your mention appears in my screenshot. It was shortly after I posted in this thread on 6/30 at 4:40am that the feature isn’t a good replacement :) You were the only one who used it “on me” after the quote notifications died an early and unexpected death.

IBJoel Jul 2, 2024 9:57 am


Originally Posted by PLeblond (Post 36346418)
In post #90, it was suggested that mentions could be used temporarily while a fix for quotes was being implimented.

IBJoel is the plan still to reimpliment the Quote feature and if so is there an aproximate timeline on that fix?

Regards

Yes to the first question, no to the second

SPN Lifer Jul 2, 2024 10:26 pm


Originally Posted by SPN Lifer (Post # 89) (Post 36340398)
I cannot see a way to delete this Private Message (PM), unlike all other previous PMs.
:confused:

Does this inability to delete the tracking reports mean they could fill up my PM Inbox such that I won't be able to send any more PMs? :eek:

To be safer I have change my Tracked Keyword Alert from Daily to Weekly. . . .

I suppose, to be really safe, I could change the notification method from PM to e-mail, if we cannot find a method to delete the PMs such that they don't fill up my PM Inbox.

Is there any information on deleting the Tracked Keyword Alert (Weekly) PMs?

IBJoel Jul 3, 2024 11:24 am


Originally Posted by SPN Lifer (Post 36348330)
Is there any information on deleting the Tracked Keyword Alert (Weekly) PMs?

I'm not certain what method you're using to delete your other PMs, but I could delete the Keyword ones no problem.

Check the box to the right of the PM (while looking at your general inbox)
Scroll to the bottom and click "delete" from the drop down menu

lsquare Jul 3, 2024 11:55 am


Originally Posted by IBJoel (Post 36346781)
Yes to the first question, no to the second

Why is the quote feature permanently removed? It was so useful!

ft101 Jul 3, 2024 7:59 pm


Originally Posted by lsquare (Post 36349854)
Why is the quote feature permanently removed?

His "yes to the first question" response indicates to me it's not permanent. Question was "is the plan still to reimpliment(sic) the Quote feature".

SPN Lifer Jul 3, 2024 8:32 pm


Originally Posted by SPN Lifer (Post # 101) (Post 36348330)
Is there any information on deleting the Tracked Keyword Alert (Weekly) PMs?


Originally Posted by IBJoel (Post # 102) (Post 36349791)
I'm not certain what method you're using to delete your other PMs, but I could delete the Keyword ones no problem.

Check the box to the right of the PM (while looking at your general inbox)
Scroll to the bottom and click "delete" from the drop down menu

In my Android phone the general inbox does not have boxes to check at the right of each PM.
https://cimg7.ibsrv.net/gimg/www.fly...f3691ccd73.jpg

Instead, there is a "garbage can" Delete symbol within each PM to delete it.
https://cimg8.ibsrv.net/gimg/www.fly...16e870826e.jpg


However, for my Tracked Keyword Alert PMs there is no Delete symbol. :(
https://cimg1.ibsrv.net/gimg/www.fly...b3c45a226b.jpg

IBJoel Jul 5, 2024 9:53 am

OK, we are testing a separate "Who Quoted Me?" product (which may be compatible with the new PL version) on a small staging site right now. Please do not get your hopes up.
It functions differently, but you'd check it just like you'd view your subscribed forums/threads in your My FlyerTalk tab, so there's nothing new to learn

IBJoel Jul 5, 2024 9:55 am


Originally Posted by SPN Lifer (Post 36350927)
In my Android phone the general inbox does not have boxes to check at the right of each PM.
Instead, there is a "garbage can" Delete symbol within each PM to delete it.
However, for my Tracked Keyword Alert PMs there is no Delete symbol. :(

It was originally developed for Vendors on other sites, who generally use desktops, so that makes sense to me as a small oversight.

lsquare Jul 5, 2024 11:25 am


Originally Posted by IBJoel (Post 36354727)
OK, we are testing a separate "Who Quoted Me?" product (which may be compatible with the new PL version) on a small staging site right now. Please do not get your hopes up.
It functions differently, but you'd check it just like you'd view your subscribed forums/threads in your My FlyerTalk tab, so there's nothing new to learn

I ask this respectfully, but why is it that each time that you guys "upgrade" the site, the user experience becomes worse?

IBJoel Jul 5, 2024 2:14 pm


Originally Posted by lsquare (Post 36354922)
I ask this respectfully, but why is it that each time that you guys "upgrade" the site, the user experience becomes worse?

Well for one, I never use the term "upgrade". Each site change is an "update". Because "upgrade" means different things to different stakeholders. Tech values stability and security. Business values ad performance and traffic. Community values UX and features.

The biggest issue we have is that there is essentially zero standardization, even frequently within the travel & leisure department. That's a result of acquiring forum sites for 20 years and attempting to manage expectations for 2 million users. So as we move towards standardized sites, the worst part is of course going to be the bumpy ride to get everything in line. Once that's all set, then we can make tweaks to the vbulletin core.

I also want to say this: Compare 6 or 7 years ago. We'd do a site update and it would take a month or more to iron out all the glaring bugs. But now (thanks to standardization and process changes), feature-removal notwithstanding, the changeovers are much, much smoother.

lsquare Jul 5, 2024 2:36 pm


Originally Posted by IBJoel (Post 36355197)
Well for one, I never use the term "upgrade". Each site change is an "update". Because "upgrade" means different things to different stakeholders. Tech values stability and security. Business values ad performance and traffic. Community values UX and features.

The biggest issue we have is that there is essentially zero standardization, even frequently within the travel & leisure department. That's a result of acquiring forum sites for 20 years and attempting to manage expectations for 2 million users. So as we move towards standardized sites, the worst part is of course going to be the bumpy ride to get everything in line. Once that's all set, then we can make tweaks to the vbulletin core.

I also want to say this: Compare 6 or 7 years ago. We'd do a site update and it would take a month or more to iron out all the glaring bugs. But now (thanks to standardization and process changes), feature-removal notwithstanding, the changeovers are much, much smoother.

When will the standardization be completed?

IBJoel Jul 5, 2024 3:04 pm


Originally Posted by lsquare (Post 36355233)
When will the standardization be completed?

There's no answer to that.
The standardization project is a long-term goal that does not have the urgency or resources to give a specific timeframe. It involves multiple teams from multiple divisions with competing priorities.

Adam Smith Jul 10, 2024 3:56 am


Originally Posted by notquiteaff (Post 36341074)
For what it’s worth, I have not received a single notification for notquiteaff style mentions since the quote notification feature was removed. Definitely not a workaround.

I don't think this style of mention, which uses the UTAG function, has ever generated a notification via PM/e-mail or whatever. It used to be possible to use the MENTION function to generate a notification, but that seems to have been disabled recently - whether it was part of this update or some other one, I'm not sure.

Both of these functions could be generated by using the @ symbol and then someone's username, but if you selected the person's name when it popped, it would be a UTAG, whereas if you just typed @[username] and kept going, it would create a MENTION when you posted it.

I can see why one of these duplicative functions was killed off, although I would have preferred it to be MENTION that survived since I liked getting PM/e-mail when I was mentioned.

IBJoel Jul 30, 2024 2:39 pm

While it is a different product, we have reinstituted Quote notifications
https://cimg7.ibsrv.net/gimg/www.fly...f9be7a0480.png
You can access them from the dropdown or directly in MyFlyerTalk (main page, below your forum subscriptions)
I've already asked for the notification menu to be reorganized so PMs are the top row again.

DenverBrian Jul 30, 2024 3:59 pm


Originally Posted by IBJoel (Post 36417230)
While it is a different product, we have reinstituted Quote notifications
https://cimg7.ibsrv.net/gimg/www.fly...f9be7a0480.png
You can access them from the dropdown or directly in MyFlyerTalk (main page, below your forum subscriptions)
I've already asked for the notification menu to be reorganized so PMs are the top row again.

It works! Two posters quoted me this afternoon! I AM somebody! :D :D :D

happiest_at_40000 Jul 30, 2024 4:53 pm


Originally Posted by IBJoel (Post 36417230)
While it is a different product, we have reinstituted Quote notifications
https://cimg7.ibsrv.net/gimg/www.fly...f9be7a0480.png
You can access them from the dropdown or directly in MyFlyerTalk (main page, below your forum subscriptions)
I've already asked for the notification menu to be reorganized so PMs are the top row again.

This is great news. I see the Who Quoted me at the bottom of all my subscribed forums on the My Flyer Talk page but I dont have anything in the drop down menu, either on the down arrow next to my user name or the bell. Will that come also?

IBJoel Jul 31, 2024 9:40 am


Originally Posted by happiest_at_40000 (Post 36417495)
This is great news. I see the Who Quoted me at the bottom of all my subscribed forums on the My Flyer Talk page but I dont have anything in the drop down menu, either on the down arrow next to my user name or the bell. Will that come also?

Might need to clear cache/cookies for the site

serpens Jul 31, 2024 9:40 am


Originally Posted by IBJoel (Post 36417230)
[...]
You can access them from the dropdown [...]

Thank you.

What dropdown? [update: I found it, or at least I found a dropdown menu, after someone quoted me. On the other hand, when I command-clicked the Quote line to open the quote(s) in a new tab, the page reloaded without showing me any quote and the dropdown vanished.]

I also don't see anything like Your Notifications. However, I do not use dark mode. Would that make any difference? Or am I looking in the wrong place?

notquiteaff Jul 31, 2024 12:21 pm

Woohoo! Thank you!

DeathSlam Jul 31, 2024 12:24 pm

I am in :)

purdue1015 Jul 31, 2024 2:30 pm

YAYAYAYAYAYAYYAYAYAYAYAYAYAY. Works for mw!


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