Go Back  FlyerTalk Forums > Support&Services > Technical Support and Feedback
Reload this Page >

Wiki editing is totally b0rked

Community
Wiki Posts
Search
Old Feb 29, 2024, 5:24 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: IBJoel
Wikiposts are now fixed
Wiki post mobile editing test
Print Wikipost

Wiki editing is totally b0rked

Thread Tools
 
Search this Thread
 
Old Feb 28, 2024 | 4:22 pm
  #1  
Original Poster
Suspended
 
Join Date: Feb 2003
Location: On strike
Programs: FT badges are idiotic
Posts: 7,950
Wiki editing is totally b0rked

Getting this on multiple devices (different network connections, OSes, hardware platforms). It is not specific to a given thread or forum; rather, this appears to be a global fail.

HadesNL, Sisosig and canadiancow like this.
beltway is offline  
Old Feb 29, 2024 | 7:09 am
  #2  
40 Countries Visited
2M
All eyes on you!
15 Years on Site
 
Join Date: Jul 2007
Location: ATL
Programs: DL DM 1.7+MM, Marriott LT Plat, Hilton Gold, Hyatt Disc
Posts: 3,304
+1. Seeing the same error on multiple threads.
N515CR is offline  
Old Feb 29, 2024 | 10:54 am
  #3  
Moderator, Air Canada; FlyerTalk Evangelist
 
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, Marriott Plat, Hilton Gold, Accor Gold
Posts: 18,965
Same problem here. Chrome on an Android phone and Windows PC.
Adam Smith is offline  
Old Feb 29, 2024 | 11:19 am
  #4  
A FlyerTalk Posting Legend
1M
40 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, SK Gold, Bonvoy Plat LTG, Hyatt Glob, HH Diamond
Posts: 47,330
Lots of reports in this in threads with wikis.
canadiancow is offline  
Old Feb 29, 2024 | 11:24 am
  #5  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
This has been reported to tech with high priority
IBJoel is offline  
Old Feb 29, 2024 | 5:21 pm
  #6  
Original Poster
Suspended
 
Join Date: Feb 2003
Location: On strike
Programs: FT badges are idiotic
Posts: 7,950
It is remarkable to me that a site like FlyerTalk, which depends on users to generate interesting content, cannot be bothered to fix a widespread, content-impairing outage like this more than 24 hours after the first report in this forum.

The term that comes to mind is “en****tification.” IB constantly finds ways not to fix things or even to actively break things that are working. (Ask me about all the brain-damaged “enhancements” to editing posts & wikis in the last several years—not just the ones I’ve reported here to no avail, but also the others I never bothered to report on account of IB’s staggering indifference to dysfunction. Go ahead.)
hurnik and returnoftheyeti like this.

Last edited by beltway; Mar 1, 2024 at 6:05 am
beltway is offline  
Old Mar 1, 2024 | 9:40 am
  #7  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
Originally Posted by beltway
It is remarkable to me that a site like FlyerTalk, which depends on users to generate interesting content, cannot be bothered to fix a widespread, content-impairing outage like this more than 24 hours after the first report in this forum.

The term that comes to mind is en****tification. IB constantly finds ways not to fix things or even to actively break things that are working. (Ask me about all the brain-damaged enhancements to editing posts & wikis in the last several yearsnot just the ones Ive reported here to no avail, but also the others I never bothered to report on account of IBs staggering indifference to dysfunction. Go ahead.)
Honestly if we stripped away all customization, FT would run almost seamlessly
SPN Lifer, N515CR and LCSinTexas like this.
IBJoel is offline  
Old Mar 1, 2024 | 10:29 am
  #8  
Original Poster
Suspended
 
Join Date: Feb 2003
Location: On strike
Programs: FT badges are idiotic
Posts: 7,950
Originally Posted by IBJoel
Honestly if we stripped away all customization, FT would run almost seamlessly
I'm not sure what type of customization would break the (formerly) existing ability to edit wikis--but if that's what happened, may I humbly suggest rolling back said customization?

WOO HOO: now > 48 hours since IB customized wiki editing by breaking it completely. FEEL THE LOVE.

Spoiler
 



EDIT: Over 60 hours now. Please enjoy the wiki I created above while you wait.

EDIT:


Last edited by beltway; Sep 22, 2024 at 8:13 am Reason: το ψωμί είναι νόστιμο
beltway is offline  
Old Mar 5, 2024 | 9:17 am
  #9  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
Originally Posted by beltway
I'm not sure what type of customization would break the (formerly) existing ability to edit wikis--but if that's what happened, may I humbly suggest rolling back said customization?

WOO HOO: now > 48 hours since IB customized wiki editing by breaking it completely. FEEL THE LOVE.

EDIT: Over 60 hours now. Please enjoy the wiki I created above while you wait.

EDIT:
beltway, I'm issuing you a suspension for this. Thank you for bringing it to our attention, but you don't know what goes into the tech aspect of each site. While I understand your frustration, that doesn't grant you the right to berate myself or the tech staff for what we're finding out is a fairly complex problem that is being treated seriously. You also created a non-editable wikipost that mocks us. You know that we aren't in the office over the weekend, so complaining that we didn't fix it on a Saturday is absurd.

I'm announcing this publicly for a specific reason: Look, I get it. Tech is slow sometimes. That's for a variety of reasons: competing priorities, timezone differences, deeper technical issues they have to investigate, et cetera. It all bugs me too. I will listen to a complaint and a frustration, but I will not tolerate going back to hammer endlessly on a point, especially a passive agressive mocking. Community managers don't deserve that and our tech people don't deserve that.

That said: There have been maybe 3 or 4 instances where this has been an actual problem in my 8+ years at IB (JFC), so thank you to all 99.99% of you who are cool about this kind of stuff.

Last edited by IBJoel; Mar 5, 2024 at 9:30 am
IBJoel is offline  
Old Mar 5, 2024 | 12:24 pm
  #10  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
Wikiposts are now fixed
IBJoel is offline  
Old Mar 5, 2024 | 2:28 pm
  #11  
40 Countries Visited
2M
All eyes on you!
15 Years on Site
 
Join Date: Jul 2007
Location: ATL
Programs: DL DM 1.7+MM, Marriott LT Plat, Hilton Gold, Hyatt Disc
Posts: 3,304
Originally Posted by IBJoel
Wikiposts are now fixed
Confirming. I've been able to edit a few and am working through a few more. Thanks!
SPN Lifer likes this.
N515CR is offline  
Old Mar 13, 2024 | 11:28 am
  #12  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
Apparently broken again. Investigating
IBJoel is offline  
Old Mar 13, 2024 | 12:10 pm
  #13  
40 Countries Visited
2M
All eyes on you!
15 Years on Site
 
Join Date: Jul 2007
Location: ATL
Programs: DL DM 1.7+MM, Marriott LT Plat, Hilton Gold, Hyatt Disc
Posts: 3,304
Interesting, the edit button appears to be completely gone. That's a new one for sure!
N515CR is offline  
Old Mar 13, 2024 | 1:21 pm
  #14  
Administrator
10 Countries Visited
Conversation Starter
All eyes on you!
10 Years on Site
 
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,435
Originally Posted by N515CR
Interesting, the edit button appears to be completely gone. That's a new one for sure!
It's still there for me and the issue seems resolved. If you clear cache/cookies, is it OK?
IBJoel is offline  
Old Mar 13, 2024 | 1:41 pm
  #15  
40 Countries Visited
2M
All eyes on you!
15 Years on Site
 
Join Date: Jul 2007
Location: ATL
Programs: DL DM 1.7+MM, Marriott LT Plat, Hilton Gold, Hyatt Disc
Posts: 3,304
Originally Posted by IBJoel
It's still there for me and the issue seems resolved. If you clear cache/cookies, is it OK?
Nope, cleared cache/cookies and also tried incognito. Still MIA.
N515CR is offline  


Contact Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.