Cannot edit profile picture
Nov 16, 2022 | 8:04 am
#1
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Choice Plat, IHG Plat, Avis PC, Natl Exec, Greyhound Road Rwds
Posts: 20,115
Cannot edit profile picture
I am unable to edit my profile picture or upload a new one. The image I wish to use is within the guidelines (100x65 pixels, just over 4 KB) and I have tried both GIF and JPG formats.
Desktop or mobile? Desktop
Reproduced in multiple browsers? Which do/don’t work (we at least need to know the initial browser)? Does not work in Chrome.
Steps to reproduce the issue: Go to Edit Profile Picture, upload photo within guidelines, submit.
Reproduced on incognito mode/private window? Yes.
When did this problem start? 16 Nov 2022
-J.
Desktop or mobile? Desktop
Reproduced in multiple browsers? Which do/don’t work (we at least need to know the initial browser)? Does not work in Chrome.
Steps to reproduce the issue: Go to Edit Profile Picture, upload photo within guidelines, submit.
Reproduced on incognito mode/private window? Yes.
When did this problem start? 16 Nov 2022
-J.
Nov 16, 2022 | 2:11 pm
#2
Administrator
Join Date: Sep 2015
Location: Los Angeles
Programs: Internet Brands
Posts: 4,441
First, thank you VERY much for the using the steps.
I was able to replicate and reported to tech. I'm not certain how long this will take to fix, as the tech team is currently tied up with industry-required updates.
I was able to replicate and reported to tech. I'm not certain how long this will take to fix, as the tech team is currently tied up with industry-required updates.
Nov 17, 2022 | 6:45 am
#3
Original Poster
FlyerTalk Evangelist
Join Date: Mar 2009
Location: NYC
Programs: AS MVPG, DL KM, Bee Six, Bonvoy Plat, Choice Plat, IHG Plat, Avis PC, Natl Exec, Greyhound Road Rwds
Posts: 20,115
). This is certainly a low-priority thing but I just wanted to bring it to your attention.-J.