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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   no updates on feeder app (https://www.flyertalk.com/forum/technical-support-feedback/2047515-no-updates-feeder-app.html)

MalFr Jul 23, 2021 3:18 am

no updates on feeder app
 
I use the Feeder app (feeder.co) for a number of FT RSS feeds, but none have been updated since the 13th July.
Contacting Feeder support, they found that ".... their firewall is blocking our servers from checking for new posts."
Have FT firewall rules been updated or changed around the 13th?
They've provided contact and email address details for someone to discuss this with feeder.co side, but i'm not about to provide that in an open forum.
If you need it, can you let me know how to provide it?

Mal

IBJoel Jul 23, 2021 10:34 am

Thanks. Likely related to the site outage. I'll tell tech

Pat89339 Jul 24, 2021 3:59 pm

From my IFTTT applets it reports since July 13 at 7:42 AM:

[Request Failed] (403) The server returned HTTP status: 403.
[Response Body] none

LIH Prem Jul 24, 2021 6:38 pm

Using the ifttt applet for notifications (this one is for the premium deals forum), the feed url isn't working. this is the URL:

Code:

http://www.flyertalk.com/forum/external.php?type=RSS2&forumids=740

IBJoel Jul 27, 2021 1:19 pm

How's it looking now, guys?

LIH Prem Jul 27, 2021 5:30 pm

still failing

[Request Failed] (403) The server returned HTTP status: 403. [Response Body] none

IBJoel Jul 28, 2021 12:06 pm

If you guys remove the RSS feed and re-add it, does the issue remain?

MalFr Jul 28, 2021 12:31 pm

still the same.
It shows the last available message on the 13th.

IBJoel Jul 28, 2021 2:00 pm

Is everyone experiencing this specifically for the Premium Fare Deals forum?

LIH Prem Jul 28, 2021 4:44 pm

deleted

LIH Prem Jul 28, 2021 5:07 pm

IBJoel, what are you seeing?

I checked the feed with the w3c feed validation service and it's returning data. (though it complains about some of the content which are minor complaints about the format and content of the feed, it does return feed data and not an http error, please check it yourself.) https://validator.w3.org/feed/

Error 403 implies that FT may be blocking ifttt. Can you check for that to see if ifttt been blacklisted somewhere? Surely there's a log somewhere?

I'm sure there's a lot of FTers using ifttt to check for new posts in this forum. It was publicized when they decided to move to separate threads for each deal in that forum. No idea if it's working in any other forum but it's very easy to set up a free account in ifttt and create your own applet to try it or to use the w3c feed validator to check it as well.

Error 403 info:

403 Forbidden - HTTP | MDN

https://developer.mozilla.org › Web › HTTP › Status

Jul 8, 2021 — The HTTP 403 Forbidden client error status response code indicates that the server understood the request but refuses to authorize it.

travelover4 Jul 29, 2021 1:15 am

I use IFTTT as well for app notifications and all my RSS feeds are failing from Flyertalk. Can you please fix this? Please see the three links failing for me below:
https://www.flyertalk.com/forum/exte...2&forumids=740
http://www.flyertalk.com/forum/external.php?type=rss2&forumids=607
http://www.flyertalk.com/forum/external.php?type=RSS2&forumids=372


This is the error:
[Request Failed] (403) The server returned HTTP status: 403. [Response Body] <!DOCTYPE html> <!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]--> <!--[if IE 7]> <html class="no-js ie7 oldie" lang="en-US"> <![endif]--> <!--[if IE 8]> <html class="no-js ie8 oldie" lang="en-US"> <![endif]--> <!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!--<![endif]--> <head> <title>Please Wait... | Cloudflare</title> <meta name="captcha-bypass" id="captcha-bypass" /> ...

MalFr Jul 29, 2021 1:32 am

For me it's not just the premium fare deals, but all FT feeds through Feeder
Temporarily i've added the feeds to Outlook on my work laptop and they work fine. Until my employer finds out :)

tytherby Jul 29, 2021 6:51 am

Flyertalk RSS Feed
 
Is anyone else having issues with the RSS feed for FT forums?

I have an alert system set up through IFTTT but as of the last few weeks it won't connect to FT RSS feeds.

Thanks!

IBJoel Jul 29, 2021 1:22 pm


Originally Posted by LIH Prem (Post 33446141)
IBJoel, what are you seeing?

I checked the feed with the w3c feed validation service and it's returning data. (though it complains about some of the content which are minor complaints about the format and content of the feed, it does return feed data and not an http error, please check it yourself.) https://validator.w3.org/feed/

Error 403 implies that FT may be blocking ifttt. Can you check for that to see if ifttt been blacklisted somewhere? Surely there's a log somewhere?

I'm sure there's a lot of FTers using ifttt to check for new posts in this forum. It was publicized when they decided to move to separate threads for each deal in that forum. No idea if it's working in any other forum but it's very easy to set up a free account in ifttt and create your own applet to try it or to use the w3c feed validator to check it as well.

Error 403 info:

403 Forbidden - HTTP | MDN

https://developer.mozilla.org › Web › HTTP › Status

Jul 8, 2021 — The HTTP 403 Forbidden client error status response code indicates that the server understood the request but refuses to authorize it.

I'm not seeing anything. I don't know anything about RSS or any of that and I've never used it. I'll send this stuff and the below to tech. Where are you getting your RSS address? I know of these 2 for the forums:

Jestner Jul 29, 2021 2:36 pm

Most of us are using the RSS 2.0 and appending &forumids=XXX to it in order to only receive updates for a specific forum. I, like the others, am experiencing a block.

The RSS feed itself functions - but the 403 error on IFTTT tells me there is a blockage set up to prevent access. Thus, the issue is not the link we are using, but something on the back-end with is blocking IFTTT (and some readers) from accessing the RSS feed

This started on the afternoon or July 12 or the morning of July 13 per my error logging.

LIH Prem Jul 29, 2021 6:28 pm

Right, the feed itself works (you can see that if you try it at the w3c feed validator), but iftttt.com is being blocked somewhere. Either by a front end or by FT itself. It's been functional for some time now until this happened.

-David

MalFr Jul 30, 2021 3:05 am

yup, already reported and being investigated. Ongoing thread here

MalFr Aug 4, 2021 12:38 pm

How is the investigation coming along? ANy light at the end of the tunnel?

IBJoel Aug 5, 2021 4:20 pm

You will know when I know

LIH Prem Aug 11, 2021 9:13 pm

It's been three weeks. How long does it take to figure out why FT or the front end is blocking ifttt?

IBJoel Aug 12, 2021 8:39 am


Originally Posted by LIH Prem (Post 33484186)
It's been three weeks. How long does it take to figure out why FT or the front end is blocking ifttt?

We have limited tech people/resources. And the techies also have directives from above to hit certain updates. I will ask for an update. In the mean time, we DO have a notifications system on the site that works quite well.

SanDiego1K Aug 12, 2021 8:20 pm


Originally Posted by IBJoel (Post 33485238)
, we DO have a notifications system on the site that works quite well.

Do we? We're accustomed to instant notification for the Premium Fare forum, a great advantage when a fare might come and go quickly. I really miss IFTTT notification. Does the site offer instant notification and I've been oblivious?

IBJoel Aug 13, 2021 9:18 am


Originally Posted by SanDiego1K (Post 33486937)
Do we? We're accustomed to instant notification for the Premium Fare forum, a great advantage when a fare might come and go quickly. I really miss IFTTT notification. Does the site offer instant notification and I've been oblivious?

Should be able to subscribe to the forum with instant email notification, no?

tytherby Aug 23, 2021 10:07 am

Any new information on this?

IBJoel Aug 23, 2021 10:53 am

If anyone could give me their Ray IDs for the error, that would be helpful. We're having trouble replicating the issue.

I asked for how you could find the Ray ID, but they haven't yet responded

LIH Prem Aug 24, 2021 8:46 pm

I have no idea what a Ray ID is.

To replicate, the relatively simple instructions for setting up the ifttt.com (create a free account there if you don't already have one) recipe are given here in post #295:

https://www.flyertalk.com/forum/prem...l#post23848343

I thought it was discussed elsewhere, but I'm not sure where that was. Anyway it's pretty easy, and those are the correct instructions.

The problem seems to be that either FT or whatever thing they have in front of FT (attack filtering, etc, like cloudfare) has probably blacklisted ifttt.com's RSS requests. That's a good clue to figuring out where that's happening.

-David

kyoshiromibu Sep 6, 2021 3:34 pm


Originally Posted by IBJoel (Post 33513172)
If anyone could give me their Ray IDs for the error, that would be helpful. We're having trouble replicating the issue.

I asked for how you could find the Ray ID, but they haven't yet responded

The problem is with the CF setup. It is seeing IFTTT service as a bot and not allowing it to proceed.

Unfortunately, IFTTT does not have a range of IPs that can be whitelisted.

[Request Failed] (403) The server returned HTTP status: 403. [Response Body] <!DOCTYPE html> <!--[if lt IE 7]> <html class="no-js ie6 oldie" lang="en-US"> <![endif]--> <!--[if IE 7]> <html class="no-js ie7 oldie" lang="en-US"> <![endif]--> <!--[if IE 8]> <html class="no-js ie8 oldie" lang="en-US"> <![endif]--> <!--[if gt IE 8]><!--> <html class="no-js" lang="en-US"> <!--<![endif]--> <head> <title>Please Wait... | Cloudflare</title> <meta name="captcha-bypass" id="captcha-bypass" /> ...

MalFr Oct 27, 2021 12:33 pm

Is there any progress on this from the FT side?
I really don't want any more emails and the RSS feed app i use(d) still doesn't update any FT feed.
Do you plan on un-breaking what was changed back in July?

IBJoel Nov 9, 2021 2:26 pm

Hi guys, I wanted to confirm this is still an issue? We are going to bump up to our network team, if so

MalFr Nov 12, 2021 12:20 pm

Yes, still an issue for me.

IBJoel Nov 16, 2021 12:59 pm

Try now

kyoshiromibu Nov 25, 2021 10:46 am


Originally Posted by IBJoel (Post 33734063)
Try now

Still an issue. Tried it with IFTTT and Zapier. Both services can't access the feed. Returning either 403 or Cloudflare checkpoint.

MalFr Nov 26, 2021 1:11 pm

sorry, still a problem here with feeder app.

IBJoel Dec 6, 2021 5:06 pm

OK, we've re-opened the issue with tech

IBJoel Dec 10, 2021 12:48 pm

Tried something new. Any luck?

LIH Prem Dec 11, 2021 1:58 am

Was it cloudfare? It might be working now.

-David

LIH Prem Dec 11, 2021 7:13 am

And it is working, I just got this ( ~ 2 hours ago) via IFTTT

CPH - SEA $1785 Biz Finnair OW
Available in June https://www.google.com/travel/flights/s/LNzT

via user sunil - FlyerTalk Forums - Premium Fare Deals
Open Thread: https://www.flyertalk.com/forum/prem...innair-ow.html

MalFr Dec 13, 2021 8:22 am

sorry, no change for me.

LIH Prem Dec 13, 2021 8:30 am


Originally Posted by MalFr (Post 33808257)
sorry, no change for me.

I'm using ifttt, I think you said you're using feeder.co? They have to whitelist that as well I guess. (Assuming that's what they did, without a response all I can do is speculate.)

-David


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