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Jan 21, 2020 | 1:36 pm

Skystreak

Original Poster

Join Date: Jul 2012

Location: LAS

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Posts: 172

Unable to view web site

On my Windows 10 machine I am no longer able to browse to this web site.

For Chome it says This site can't be reached the connection has been reset.
For Edge it says Can't connect securely to this page This might be because the site uses outdated or unsafe TLS security settings.

Jan 21, 2020 | 1:40 pm

IBxAnders

Administrator

Join Date: Apr 2008

Location: Los Angeles, CA

Programs: SPG

Posts: 607

Are you connecting through work or VPN or this is from your home?

Jan 21, 2020 | 1:46 pm

Skystreak

Original Poster

Join Date: Jul 2012

Location: LAS

Programs: DL DM 1MM, Hertz PC, National EE, Bonvoy TE, GE, CLEAR

Posts: 172

This is from my home.

Jan 21, 2020 | 6:32 pm

JDiver

Moderator: American AAdvantage

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Location: NorCal - SMF area

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Posts: 62,948

The usual suggestion is clearing cookies and cache to see if this step works.

Jan 21, 2020 | 9:34 pm

Skystreak

Original Poster

Join Date: Jul 2012

Location: LAS

Programs: DL DM 1MM, Hertz PC, National EE, Bonvoy TE, GE, CLEAR

Posts: 172

I've tried resetting all the settings and clearing out everything and even reset my network.

Jan 22, 2020 | 4:14 pm

GUWonder

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Quote:

Originally Posted by Skystreak

I've tried resetting all the settings and clearing out everything and even reset my network.

You in MSP (not necessarily the airport) too when this happened to you?

Not sure if it was a Cloudflare-related issue, but I had an issue a couple of hours ago on FT where none of the clickable links or fields on FT would work for me if I was logged into FT with my FT account. However, when I wasn’t logged in, then the site worked like normal .... except that I had to remain logged out to use FT. This was FT-specific as far as I know, but I didn’t care to find out how it goes with other Cloudflare subscribers’ sites.

I stuck to using the same IP address/network to access FT while doing so. I didn’t try to find someone to see if they had better luck logging into FT from the same network with their own account from the same or different devices, but I did find that the issue for me when logged in was persistent across different devices and browsers.

Is this the product of a new/newly-used FT feature, Cloudflare being Cloudflare, or something else?

Jan 26, 2020 | 11:56 am

Skystreak

Original Poster

Join Date: Jul 2012

Location: LAS

Programs: DL DM 1MM, Hertz PC, National EE, Bonvoy TE, GE, CLEAR

Posts: 172

No, this is at my home. My windows 7 machine has no issues. I suspect it is something to do with the Jan 2020 windows update but who knows. I can’t even get to the page to log in or out in my windows 10 machine. Only messing with security settings get it to work once in a while but who has time for that.

Jan 27, 2020 | 4:17 am

GUWonder

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Join Date: Jul 2001

Location: Watchlisted by the prejudiced, en route to purgatory

Programs: Just Say No to Fleecing and Blacklisting

Posts: 102,077

When I had the above reported problem, I couldn’t even log out from FT by clicking anything on the FT webpage. I had to use other workarounds to log in/out on FT, but logging in would seem to be the thing that locked up the FT site for me.