Go Back  FlyerTalk Forums > Support&Services > Technical Support and Feedback
Reload this Page >

Periodic FT issues (crash, Cloudflare, database errors) - DDoS attack, cf wiki

Periodic FT issues (crash, Cloudflare, database errors) - DDoS attack, cf wiki

    Hide Wikipost
Old Jan 4, 19, 1:52 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
FlyerTalk Up, Down, Crash, DDoS, Database Error, etc.

Thursday July 26, 2018, FlyerTalk was under a DDoS / Distributed Denial of Service attack; it seems to be persisting since then. Cloudflare services are keeping the site up, but you may see errors, page call intercepts and delays while the attack is ongoing.

If you are posting content, select all and copy prior to saving or posting to prevent losing your work. Then you can still post it after overcoming the redirect.

For further information on Cloudflare and its workings, see Post #82 by plunet.

FlyerTalk up or down troubles? Check by using: http://isup.me- or http://www.isitdown.us, http://www.doj.me.

Or use this direct link - http://downorisitjustme.com/res.php?url=flyertalk.com

If it is just you, try: reloading the page; emptying your cache; deleting one or more cookies; quitting and restarting your browser or trying an alternate or shutting down and rebooting your device.



Print Wikipost

Reply

Old Jul 30, 18, 10:31 am
  #106  
Administrator
2019 FlyerTalk Awards
 
Join Date: Sep 2015
Programs: Internet Brands
Posts: 1,570
Originally Posted by TWCLAM View Post
Hi IT / Admin I know you've been having issues last couple days and don't wish to add to them but could one of you PM about a sec breach I will spotted. Don't want to put details in open forum for obvious details but feel free to PM me or use the email registered to my account and will send you details.

Relative Newbie here so wasn't sure who to reach out to. Any knowledgeable FTs who know who is good for such things please tag them / make them aware if you would be so kind

Thanks in advance
Sure thing, you can PM it to me. No one was intentionally ignoring you, we just aren't in the office on Saturdays.
IBJoel is offline  
Reply With Quote
Old Jul 30, 18, 11:08 am
  #107  
2019 FlyerTalk Awards
 
Join Date: Jun 2018
Location: Brighton UK
Programs: BAEC-Silver, AMEX-BA Prem' Plus & Standard, Accor Gold, HH-Silver, IHG,IBIS On Business
Posts: 534
IBJoel - will send one over to you. Understand the machinations of the site a little more and again apologies for the perceived saltiness which wasn't my intention.


*** Update: Jdiver has responded to me & said he will pass the info' over to y'all so rather than duplicate things will leave it to him ***
JDiver and IBJoel like this.

Last edited by TWCLAM; Jul 30, 18 at 11:11 am Reason: Updating
TWCLAM is offline  
Reply With Quote
Old Jul 30, 18, 11:10 am
  #108  
Administrator
2019 FlyerTalk Awards
 
Join Date: Sep 2015
Programs: Internet Brands
Posts: 1,570
Originally Posted by bldr1k View Post
I don't understand the Cloudflare implementation. I use dozens of websites protected by Cloudflare and none of them require me to wait for 5 (or more) seconds while it checks my browser. Is this some kind of throttling?
Originally Posted by josephstern View Post
I'd guess that's just what happens when you go to a Cloudflare-protected site during a heavy, active DDoS attack.
This is correct. We experienced a DDoS attack, so Cloudflare went into "high alert"
IBJoel is offline  
Reply With Quote
Old Jul 30, 18, 12:04 pm
  #109  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO, CDG, PBI
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,235
Fwiw, I did not get CF when I logged in just a few moments ago (and I had recently cleared my cache, cookies and history before logging in)
goalie is offline  
Reply With Quote
Old Jul 30, 18, 12:17 pm
  #110  
Administrator
2019 FlyerTalk Awards
 
Join Date: Sep 2015
Programs: Internet Brands
Posts: 1,570
Cloudflare should be all good now. Threat has passed, so its response was lowered.
JDiver and jackal like this.

Last edited by IBobi; Jul 30, 18 at 12:22 pm
IBJoel is offline  
Reply With Quote
Old Jul 30, 18, 12:22 pm
  #111  
Administrator
2019 FlyerTalk Awards
 
Join Date: Mar 2011
Location: Los Angeles, CA
Posts: 4,721
We should caution that this doesn't mean CF won't be needed again at any moment, just that for right now there should be fewer service interruptions that there have been.
JDiver, jackal and IBJoel like this.
IBobi is offline  
Reply With Quote
Old Jul 30, 18, 12:59 pm
  #112  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 27,477
Just glad IB had it there when needed! And next time, if there is one, we will be more understanding/informed
JDiver likes this.
T8191 is online now  
Reply With Quote
Old Jul 30, 18, 1:55 pm
  #113  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO, CDG, PBI
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,235
Originally Posted by T8191 View Post
Just glad IB had it there when needed! And next time, if there is one, we will be more understanding/informed
Agreed and agreed
IBJoel likes this.
goalie is offline  
Reply With Quote
Old Jul 30, 18, 5:25 pm
  #114  
Moderator: American AAdvantage, Mexico, Technical Support and Feedback, and The Suggestion Box
 
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, MaÓtre-plongeur des Muccis
Posts: 60,291
Iím so happy thatís over! Though Cloudflare can be a PITA itís a small price to pay for a full DDoS crash - and this DDoS went on ~4 days. A pox on whoever was behind it.
DenverBrian, dorisrpas and IBJoel like this.
JDiver is offline  
Reply With Quote
Old Aug 2, 18, 5:10 am
  #115  
formerly rxfleming
 
Join Date: Jan 2009
Location: AUH, DXB (and GLA)
Programs: BA Gold, HHonors Diamond, Marriott Plat Elite
Posts: 2,448
Database Errors are back for me today, having to reload 5/6 times to get a page to open!
travelwithross is offline  
Reply With Quote
Old Aug 2, 18, 5:11 am
  #116  
2019 FlyerTalk Awards
 
Join Date: Oct 2010
Location: Switzerland
Programs: BA Gold, Hilton Honors Diamond, Club Carlson Silver
Posts: 3,736
Originally Posted by travelwithross View Post
Database Errors are back for me today, having to reload 5/6 times to get a page to open!
Same here.
florens is offline  
Reply With Quote
Old Aug 2, 18, 6:24 am
  #117  
 
Join Date: May 2009
Location: South Park, CO
Programs: Tegridy Elite
Posts: 4,863
Seems the attack is back, or new, this morning as I'm getting the 5+ second CF message again.
florens likes this.
84fiero is offline  
Reply With Quote
Old Aug 2, 18, 9:47 am
  #118  
Administrator
2019 FlyerTalk Awards
 
Join Date: Sep 2015
Programs: Internet Brands
Posts: 1,570
Anyone still getting database errors? Those are usually different than DDoS's.
IBJoel is offline  
Reply With Quote
Old Aug 2, 18, 9:50 am
  #119  
Suspended
 
Join Date: May 2017
Location: In the Swiss amoeba's head
Programs: Lowest level possible
Posts: 2,836
I saw database errors early in the morning, but nothing lately.
DoTheBartMan is offline  
Reply With Quote
Old Aug 2, 18, 10:46 am
  #120  
Moderator: Smoking Lounge; FlyerTalk Evangelist
 
Join Date: Feb 2004
Location: SFO, CDG, PBI
Programs: Lifetime (for now) Gold MM, HH Gold, Giving Tootsie Pops to UA employees, & a retired hockey goalie
Posts: 28,235
Originally Posted by IBJoel View Post
Anyone still getting database errors? Those are usually different than DDoS's.
Didn't have any nor did I get "cloudfared" when I logged in earlier this morning at 07:17* and when I logged in a few moments ago (approx 09:40*)

*Pacific time
goalie is offline  
Reply With Quote

Thread Tools
Search this Thread