Go Back  FlyerTalk Forums > Support&Services > Technical Support and Feedback
Reload this Page >

ARCHIVE: Report Disruptive 2018 Ads on Mobile Device & Screen Shots

ARCHIVE: Report Disruptive 2018 Ads on Mobile Device & Screen Shots

    Hide Wikipost
Old Jan 22, 19, 2:30 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: JDiver
Wiki Link
NOTE: the 2019 thread can be found here.

PLEASE POST SCREENSHOTS of the FULL SCREEN and report your DEVICE TYPE, OPERATING SYSTEM, BROWSER TYPE AND VERSIONS, and COUNTRY where you are browsing from in your post.This thread is strictly for the reporting of disruptive ads, including unwanted popups, page hijscks, malware attempts, etc. related to ad content on your MOBILE devicePlease refrain from discussion or speculation about technical issues if they are not reports as specified here.

Originally Posted by IBobi View Post
We apologize for the bad ads. We hope in the new year to have a solution that handles them more proactively and quickly. Thank you for your patience!
Please see post #132 for further reading on this ongoing publishing industry issue (it's not just FlyerTalk) https://www.flyertalk.com/forum/29310693-post132.html

We understand disruptive advertisements lessen the enjoyment of your FlyerTalk browsing experience. Please post all disruptive advertisement reports here; your full report (see above) will assist Internet Brands / FlyerTalk in handling these expeditiously. Admin / Tech attempts to respond to all reports speedily, but eliminating problem adverts may require communication with advertisements suppliers or devising technical solutions that may require time. (Internet Brands operates during customary and usual work hours on the U. S. West Coast; holidays, weekends, etc. are observed.)

To see how to include a screen shot in your post, once you have taken the screen shot follow the instructions "Inserting a photo or image from your device into a post:" in the first post in the thread http://www.flyertalk.com/forum/techn...mage-post.html

NOTE: Internet Brands and FlyerTalk discourage the use of software that modifies your FlyerTalk browsing experience (e.g. ad blocking software). IB / FT declines all responsibility for the use of such software and can not provide support or assistance if such software is used. As well, we remind you IB / FT can only provide FlyerTalk free to members because of the financial support of advertisers; using ad blockers denies IB / FT income that would normally pay for your free community membership and browsing experience..

Posts advocating, suggesting, or recommending use of ad blocking etc. software will be summarily deleted.

Link to Archive of 2017 posts

Link to Archive of older posts pre-2017.
Print Wikipost

Old Jan 12, 18, 11:47 am
  #76  
 
Join Date: Apr 2002
Location: NYC
Posts: 7,773
Originally Posted by pvn View Post
I'm sympathetic to the argument that free websites like FT need ad revenue.
It's the opposite. You are generating free content that the parent company sells as a marketing tool.
rufflesinc and wrp96 like this.
erik123 is offline  
Old Jan 12, 18, 11:56 am
  #77  
 
Join Date: Mar 2011
Location: Fort Worth, TX
Programs: UA 1K MM, Marriott Gold
Posts: 2,427
Thankfully somebody posted this on the United forum (it was moved here). I had no idea this was so widespread and I have been at wits end trying to figure it out. I too have been getting the Amazon free Gift full page ads for about a month now. If I hit the back button it completely knocks me off FT. Somebody suggested switching to Chrome, but why should I have to do this? Flyertalk -- please fix this!
chavala is offline  
Old Jan 12, 18, 12:02 pm
  #78  
FlyerTalk Evangelist
 
Join Date: Oct 2007
Location: Cleveland, OH
Programs: UA Priemier Gold
Posts: 29,048
Originally Posted by chicagorich View Post
Same experience on my iphone as previous couple of posters. Mobile is completely unusable. How can a travel oriented web site put forth such a lousy mobile user experience.?
Same. iOS on an iphone 6
dergon darkhelm is offline  
Old Jan 12, 18, 12:08 pm
  #79  
RETIRED -- do not PM
 
Join Date: Dec 2017
Posts: 12
Thanks for the updates and concerns everyone. The screenshots have been really helpful, allowing me to report multiple ads to our ad-ops team.
IBThomas is offline  
Old Jan 12, 18, 12:08 pm
  #80  
 
Join Date: Jun 2004
Location: PIT
Posts: 6,649
Originally Posted by dergon darkhelm View Post
Same. iOS on an iphone 6
Should have said mine is a 6s plus.
chicagorich is offline  
Old Jan 12, 18, 12:16 pm
  #81  
 
Join Date: Oct 2003
Location: New York
Programs: DL, AA, BA, SPG
Posts: 264
Why do we need to post screen shots of something that this site is well aware of, has been going on for years, and has done nothing about? You already know what these despicable ads look like without my help. This is not a mystery that needs to be solved. It is the willing sale of flyertalk users to the sleaziest high bidder. Don't waste your time posting screenshots and trying to "help."

The only thing that will convince them to make a real change is when Flyertalkers leave en masse. There are plenty of other sites out there. Who agrees?
Buster and scottpenderson like this.
jmorgans is offline  
Old Jan 12, 18, 12:47 pm
  #82  
FlyerTalk Evangelist
 
Join Date: Nov 2003
Location: Frisco, TX
Programs: The Airline Run by Doug P
Posts: 18,477
Originally Posted by safigan View Post
The popups are not due to FlyerTalk. You have malware on your iPad.
LOL, yeah um no.

It's happening with new Iphone X. Malware and iphone X? This is an iphone, not a samdung.

FT needs to get their act together.
rufflesinc likes this.
enviroian is offline  
Old Jan 12, 18, 1:19 pm
  #83  
Moderator: Delta SkyMiles, Luxury Hotels, TravelBuzz! and Italy
 
Join Date: Oct 2001
Location: Los Angeles
Posts: 25,455
Please continue to follow this thread in the FT Technical Support Forum
Thanks...
Obscure2k
Delta Moderator
obscure2k is offline  
Old Jan 12, 18, 1:23 pm
  #84  
 
Join Date: Oct 2001
Location: Los Angeles
Posts: 2,807
I just spent 2 weeks without FT because I was traveling with only an iPad, and the entire site was unusable. Made me realize that I don't really need this site. I suspect others will follow if this doesn't get fixed. I'm not risking my device so that IB can earn a few bucks.
wrp96 likes this.
Buster is offline  
Old Jan 12, 18, 2:20 pm
  #85  
 
Join Date: Feb 2008
Location: CLE
Posts: 1,764
Using Ad. Block... for iOS on iPad and MacBook. No pop ups.
CosmosHuman is offline  
Old Jan 12, 18, 2:33 pm
  #86  
 
Join Date: Oct 2015
Location: Amelia Island FL
Posts: 40
This same popup add has been plaguing an automobile forum I frequent for some time. I only have the problem when accessing using my IPhone. Installed Firefox with ad blocker and that took care of it. No issues on my PC
People that put these things out there need to be shot
99Pewtercoupe is offline  
Old Jan 12, 18, 3:14 pm
  #87  
 
Join Date: Nov 2003
Location: Miami, Florida, USA
Posts: 213
Truthfully I'm surprised just how bad it's gotten in the last couple days... those amazon ads hijacking the screen every 10 to 15 seconds on my mobile! When I first started encountering this way back when, I felt a bit of sympathy for FT - it wouldn't be the first time that someone unscrupulously sold an advertising package to a website and then took advantage of them (feeding ads they never expected their users to see, etc.), but I'm sorry, this is no longer a situation where one can claim innocence and ask for forgiveness... while also asking users to do the leg work of sending screen shots, etc... not as bad as it's gotten combined with how long it's been going on.
pmanchuk is offline  
Old Jan 12, 18, 3:16 pm
  #88  
 
Join Date: Apr 2014
Location: Bay Area
Programs: UA 1K
Posts: 87
The problem is 3rd party adware which users have probably downloaded from a malicious site. It's more user error than something Flyertalk did.
DiscHandler is offline  
Old Jan 12, 18, 3:38 pm
  #89  
 
Join Date: Mar 2011
Location: Fort Worth, TX
Programs: UA 1K MM, Marriott Gold
Posts: 2,427
Originally Posted by DiscHandler View Post
The problem is 3rd party adware which users have probably downloaded from a malicious site. It's more user error than something Flyertalk did.
Then why does it only happen on FT?
chavala is offline  
Old Jan 12, 18, 3:43 pm
  #90  
 
Join Date: Jan 2013
Location: BOS
Programs: Hyatt Discoverist, Marriott/SPG/Hilton Gold, PreCheck + Clear
Posts: 2,286
Originally Posted by DiscHandler View Post
The problem is 3rd party adware which users have probably downloaded from a malicious site. It's more user error than something Flyertalk did.
That is 100% false. For starters, it often happens on iOS devices, which are locked down tightly. They can't be infected with "3rd party adware" the way desktop systems can.

The problem is Javascript embedded into an innocuous-looking ad. IB approves the ad, thinking it's OK, then its true nature only becomes apparent when the payload is deployed. I'm somewhat sympathetic to IB's plight, since everyone is suffering, even major publishers.
wrp96, chavala, kyanar and 2 others like this.
RandomBaritone is offline  

Thread Tools
Search this Thread
Search Engine: