Desktop Mac OS X/Safari: FT defaulting to mobile site
Mar 30, 2015, 11:28 pm
#1
Original Poster
Join Date: Jan 2005
Programs: BA Gold, AA Lifetime Gold 1.8mm, IC Spire Ambassador, Hilton Diamond, SPG Gold et al
Posts: 4,350
Mac OS X/Safari: FT defaulting to mobile site
Have I logged into the right site this morning?
EDIT - and now it's gone!
EDIT - and now it's gone!
Last edited by Blueboys999; Mar 30, 2015 at 11:51 pm
Mar 30, 2015, 11:53 pm
#2
Original Poster
Join Date: Jan 2005
Programs: BA Gold, AA Lifetime Gold 1.8mm, IC Spire Ambassador, Hilton Diamond, SPG Gold et al
Posts: 4,350
Just to explain what appears an odd post, I logged in earlier and was presented with a completely re-designed FT site. At least I think I did!
Mar 31, 2015, 12:03 am
#4
Original Poster
Join Date: Jan 2005
Programs: BA Gold, AA Lifetime Gold 1.8mm, IC Spire Ambassador, Hilton Diamond, SPG Gold et al
Posts: 4,350
I'm no expert on such things but it looked very much like a new design to me. I reloaded a couple of times and viewed 2 other boards and saw the same thing.
Mar 31, 2015, 1:04 am
#6
Join Date: Aug 2012
Location: Provincie Antwerpen, Vlaanderen, België
Programs: MUCCI Gold
Posts: 2,512
It looks like the mobile version of the site, if I try and view it in Safari (on a Mac). Started doing this some time yesterday evening. It's slightly annoying because the functionality is pared right down and the font size now seems to be selected on the basis that I am ocularly challenged in a way that would make Mr. Magoo seem to have got off lightly.
Viewed in Firefox, all looks as expected.
EDIT: Whether you're logged in or not might also make a difference.
Viewed in Firefox, all looks as expected.
EDIT: Whether you're logged in or not might also make a difference.
Last edited by V10; Mar 31, 2015 at 1:05 am Reason: another observation
Mar 31, 2015, 1:06 am
#7
Original Poster
Join Date: Jan 2005
Programs: BA Gold, AA Lifetime Gold 1.8mm, IC Spire Ambassador, Hilton Diamond, SPG Gold et al
Posts: 4,350
Mar 31, 2015, 1:17 am
#9
Join Date: Mar 2015
Location: London / Brighton
Programs: BAEC Gold / M-Life Gold / HH Diamond
Posts: 1,634
Same here, using Safari on a MacBook and I now default to the mobile site. Scroll to the bottom of the page and click the banner titled "View Full Site" and all will return to normal.
Mar 31, 2015, 1:29 am
#10
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
Thanks for reporting this issue. One for our technical gurus at Internet Brands, so I’ve moved this thread into the Technical Support and Feedback forum.
Prospero
Moderator: BA forum
Prospero
Moderator: BA forum
Mar 31, 2015, 2:02 pm
#11
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Yup -- not a glitch at all, this is the new mobile skin you are seeing.
As has been pointed out, to go to the full site, just scroll to the bottom and click VIEW FULL SITE.
As has been pointed out, to go to the full site, just scroll to the bottom and click VIEW FULL SITE.
Mar 31, 2015, 2:42 pm
#12
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
IBobi, for clarity, the mobile skin was appearing on desktop Macs and laptops when FT was accessed via Safari. This is very odd behaviour for any website.
Mar 31, 2015, 2:49 pm
#13
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
The mobile site will continue to show up on a desktop if you are using a proxy, VPN, etc. Only normal connection methods will show the full site.
Mar 31, 2015, 3:50 pm
#14
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
Firefox is my usual desktop browser (no problems with that). I launched Safari (on OS X 10.10.2) this morning after reading reports of FT defaulting to the mobile skin and experienced exactly what others had reported. I am not using a proxy or VPN. It is a bit strange, isn't it?
Mar 31, 2015, 3:52 pm
#15
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Firefox is my usual desktop browser (no problems with that). I launched Safari (on OS X 10.10.2) this morning after reading reports of FT defaulting to the mobile skin and experienced exactly what others had reported. I am not using a proxy or VPN. It is a bit strange, isn't it?