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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Report FT SLOWNESS on this thread (https://www.flyertalk.com/forum/technical-support-feedback/165219-report-ft-slowness-thread.html)

Gargoyle Nov 12, 2009 11:41 am

Wirelessly posted (Propel: SAMSUNG-SGH-I617/1.0 Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.6))

It seems FT has been down for a hour or two. FT Mobile is working, albeit slowly.

Aus_Mal Nov 12, 2009 11:55 am

I think the problems started around 3.5-4 hours ago, with some timeouts and general slowness.

Then the site was down for a couple of hours, and as commented (and I'm posting, so it must be true!), it's back up now although slow.

Hopefully will improve speed-wise soon, although my suspicion is that there was a database issue which has been resolved, but re-indexing is taking place (or something similar) and causing the ongoing issues.

Steph3n Nov 12, 2009 12:29 pm

The entire internetbrands network is bad, autos.com also not loading.

IB-Dick Nov 12, 2009 12:57 pm

We're having a network problem that we are currently working on. We appreciate your patience.

Starwood Lurker Nov 12, 2009 12:57 pm

Ah, it seems it isn't just me then.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]

moondog Nov 12, 2009 12:59 pm

Lots of strange page loading patterns to boot.

uncertaintraveler Nov 12, 2009 12:59 pm

It would be nice if FT could/would send out a mass e-mail to every member letting them know of the problems.

hhoope01 Nov 12, 2009 1:09 pm


Originally Posted by uncertaintraveler (Post 12812480)
It would be nice if FT could/would send out a mass e-mail to every member letting them know of the problems.

All 100K+ members? That's a lot of people to let know that FT is having some network issues.

Maybe redirecting the website to a "FT is temporarily down. Site experiencing problems and will be up soon" would be a more viable option. But even that probably depends on the outage, the expected length of time down, etc.

At least it seems to be up and working again. ^

uncertaintraveler Nov 12, 2009 2:30 pm


Originally Posted by hhoope01 (Post 12812552)
All 100K+ members? That's a lot of people to let know that FT is having some network issues.

FT seemingly has not trouble sending out TalkMail newsletters to all the members. And the information contained therein is, in my view, a lot less useful than a notice that "FT is down" would be.


Originally Posted by hhoope01 (Post 12812552)
Maybe redirecting the website to a "FT is temporarily down. Site experiencing problems and will be up soon" would be a more viable option. But even that probably depends on the outage, the expected length of time down, etc.

At least it seems to be up and working again. ^

No argument from me on any of that.

smashr Nov 12, 2009 2:30 pm

Seems to be working fine again now.

uncertaintraveler Nov 12, 2009 3:34 pm


Originally Posted by smashr (Post 12813055)
Seems to be working fine again now.

I'm still getting numerous, but intermittent, "website not available" pages. Very annoying.

Starwood Lurker Nov 12, 2009 4:10 pm


Originally Posted by uncertaintraveler (Post 12813536)
I'm still getting numerous, but intermittent, "website not available" pages. Very annoying.

There is definitely some intermittent problems still going on. I have to click on a forum three times to get it to load properly and have had to re-write about a dozen posts that just vanished into ether-land.

Best regards,

William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide

[email protected]

KyRoamer Nov 12, 2009 5:40 pm

Just tried to reply in another forum. Timed out. Tried again and it loaded immediately.

Pegasus23 Nov 12, 2009 5:44 pm

I've been getting numerous, but intermittent, "website not available" pages all day...still occurring at 5:43pm mst.

RCyyz Nov 12, 2009 7:33 pm

I think the network problems persist. At least I can get in now though.


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