SEARCH IS NOT WORKING!
Jul 14, 1999, 9:52 am
#1
Original Member and FlyerTalk Evangelist
Original Poster
Join Date: May 1998
Location: Kansas City, MO, USA
Programs: DL PM/MM, AA ExPlat, Hyatt Glob, HH Dia, National ECE, Hertz PC
Posts: 16,579
SEARCH IS NOT WORKING!
I just tried a search ... got back 503 results ... changed the search to only search the subject line ... got back the same 503 results ... changed the search completely (two completely different words, subject only), got back same 503 results ...
Maybe re-indexing will fix it, but it sounds like the new caching feature in the search is not working properly.
Maybe re-indexing will fix it, but it sounds like the new caching feature in the search is not working properly.
Aug 16, 1999, 9:08 am
#4
FlyerTalk Evangelist
Join Date: May 1998
Location: Massachusetts, USA; AA Plat, DL GM and Flying Colonel; Bonvoy Platinum
Posts: 24,233
I got the usual "Please wait ... we are processing ..." message, then a blank screen, with Internet Explorer 4.5. I revved up an old copy of Netscape 3.0 and got a message that said "Document contains no data" when it should have been displaying results. I've used Search successfully in the past. Has anything changed recently?
Aug 16, 1999, 7:16 pm
#5
Guest
Posts: n/a
We're looking into this. We thought we had it licked last Friday but the problems seem to persist.
We did discover that the creator of our software/code seems to have created the search code to only return all occurences of postings in a given "topic" but not every "thread" that an individual may have on our bulletin board system. Very misleading and something we hope to rectify.
Thank you for your feedback.
We did discover that the creator of our software/code seems to have created the search code to only return all occurences of postings in a given "topic" but not every "thread" that an individual may have on our bulletin board system. Very misleading and something we hope to rectify.
Thank you for your feedback.
Aug 18, 1999, 10:34 am
#8
FlyerTalk Evangelist
Join Date: May 1998
Location: Massachusetts, USA; AA Plat, DL GM and Flying Colonel; Bonvoy Platinum
Posts: 24,233
Michael,
I haven't looked at the code, but it seems to me that if it was mistakenly searching a subset of the database, we'd get a reply screen with correct headers and footers and a message saying "nothing found" or some such instead of a list of posts. That's not what's happening. We're getting errors, content-free pages or blank screens. Maybe they should (also) be looking for something else.
I haven't looked at the code, but it seems to me that if it was mistakenly searching a subset of the database, we'd get a reply screen with correct headers and footers and a message saying "nothing found" or some such instead of a list of posts. That's not what's happening. We're getting errors, content-free pages or blank screens. Maybe they should (also) be looking for something else.
Aug 18, 1999, 10:58 am
#9
Guest
Posts: n/a
Search has many problems:
1) sometimes it returns blank pages
2) sometimes it does not return some links which it should
3) sometimes it returns too many links - even ones which do not contain what you are looking for.
For example I tried to search for a word in Rudi's quiz, and asked it to look for that word in OMNI. it did not return back Rudi's posting.
Wildcarding and pattern matching would be a good feature (but missing). Another good feature would be the ability to search for a post which has WORD1 and WORD2.
[This message has been edited by pgupta011 (edited 08-18-1999).]
1) sometimes it returns blank pages
2) sometimes it does not return some links which it should
3) sometimes it returns too many links - even ones which do not contain what you are looking for.
For example I tried to search for a word in Rudi's quiz, and asked it to look for that word in OMNI. it did not return back Rudi's posting.
Wildcarding and pattern matching would be a good feature (but missing). Another good feature would be the ability to search for a post which has WORD1 and WORD2.
[This message has been edited by pgupta011 (edited 08-18-1999).]
Aug 18, 1999, 1:48 pm
#10
Guest
Posts: n/a
Thank you all for your generous and patient responses. I can't tell you how much your support means to me.
We're still working on the search problem and this is because we've had to deal with the survey issues which I'm sure you've all heard about.
I'll keep you posted and take your feedback into consideration in solving the problem.
------------------
ThanX...
Michael at WebFlyer
We're still working on the search problem and this is because we've had to deal with the survey issues which I'm sure you've all heard about.
I'll keep you posted and take your feedback into consideration in solving the problem.
------------------
ThanX...
Michael at WebFlyer
Aug 18, 1999, 6:15 pm
#11
Join Date: Apr 1999
Location: SFO
Programs: UA Million Miler (mostly earned on CO)
Posts: 2,599
Michael: Just wanted to say, hang in there, take a few deep breaths, and keep on smiling 
You guys do a great job keeping us talking to one another and we all appreciate it. Sounds like today is just one of those days.
You guys do a great job keeping us talking to one another and we all appreciate it. Sounds like today is just one of those days.
Aug 21, 1999, 12:30 pm
#14
Guest
Posts: n/a
Thats the good thing about computers - unlike humans they do not get tired.
I did uncover many subtelties of the search function playing around the first day with Rudi's quiz. Maybe Michael@WebFlyer should try to use the search feature to answer Rudi's quiz, and uncover the various bugs.
BTW - question #15 is self-referential.
[This message has been edited by pgupta011 (edited 08-21-1999).]
I did uncover many subtelties of the search function playing around the first day with Rudi's quiz. Maybe Michael@WebFlyer should try to use the search feature to answer Rudi's quiz, and uncover the various bugs.
BTW - question #15 is self-referential.
[This message has been edited by pgupta011 (edited 08-21-1999).]