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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Consolidated "Problems Accessing FlyerTalk When Using A VPN" thread (https://www.flyertalk.com/forum/technical-support-feedback/1628506-consolidated-problems-accessing-flyertalk-when-using-vpn-thread.html)

zpaul Aug 5, 2019 3:52 pm


Originally Posted by IBJoel (Post 31333817)
Were you on a public WiFi connection when you got this message?

Nope, I was on my home WiFi. I was also on the AA FL WiFi, and then a hotel's guest WiFi. I am admittedly not tech savvy.

IBJoel Aug 6, 2019 8:11 am


Originally Posted by zpaul (Post 31383013)
Nope, I was on my home WiFi. I was also on the AA FL WiFi, and then a hotel's guest WiFi. I am admittedly not tech savvy.

Was this also posted from your home WiFi? If not, please PM me your IP address and I'll check it against our list of banned ones.

zpaul Aug 6, 2019 9:46 am


Originally Posted by IBJoel (Post 31385232)
Was this also posted from your home WiFi? If not, please PM me your IP address and I'll check it against our list of banned ones.

Yes, it was, but not from my iPhone. I was able to access the site from my iPad and laptop in the same place where I received the message on my iPhone.

GFrye Aug 19, 2019 11:58 am


Originally Posted by LovePrunes (Post 31242983)
hate to resurrect a 2 yr old thread, but it said it's the consolidated VPN blocking thread from a search
I just installed ExpressVPN, a VPN for privacy as recommended by several tech advisor sites.
Suddenly FT is blocked. If I turn off the VPN, then it loads fine. There are threads on FT about recommendations to use a VPN when travelling, and yet FT blocks VPNs from accessing FT?

ExpressVPN's standard US VPN servers are blocked, but other countries' servers aren't. Try the Canadian VPN server.

Error 601 Dec 10, 2019 8:31 pm

Sigh...

This seems a little heavy-handed.


GUWonder Dec 11, 2019 4:31 am


Originally Posted by IBJoel (Post 31245220)
While individuals on FT may recommend a VPN to circumvent certain countries' restrictions on access to sites or information, we do not allow access to FlyerTalk through a VPN for security reasons. Our VPN detector does not distinguish between corporate, personal, benign, or malevolent usage.

Is use of FT via VPN in and of itself generally considered by IB to be an FT TOS violation? I have been assuming it isn't, but I like to make sure about the current status and the validity of my hitherto long-standing assumption.

IBobi Dec 11, 2019 1:42 pm

It is not.

Error 601 Dec 11, 2019 2:27 pm

Why not filter by IP reputation?

I am sure Cloudflare supports that.

IBobi Dec 11, 2019 2:31 pm

We do some of that too.

florian Jan 22, 2020 2:43 pm

https://www.flyertalk.com/forum/undefined

Originally Posted by Error 601 (Post 31827449)

I sadly get the same error when using my VPN for AS16276 :(
Any chance of getting at least some IPs whitelisted if not the whole AS?

navi_jen Jun 19, 2020 6:33 am

Weird. Same for me. US blocked on top ranked VPN provider, Canada not. Gotta love our neighbors to the north :)

blairvanhorn Jan 18, 2022 10:43 pm

NordVPN and Cloudflare error 1020 (access denied)
 
I've been using NordVPN for over a year now with absolutely no issues with FlyerTalk. Since yesterday, I can no longer access FT using my VPN, I get the message below. I have tried switching locations, but it's always the same result: I now need to deactivate NordVPN to be able to access FT. Any ideas?
https://cimg5.ibsrv.net/gimg/www.fly...eb7b3f3afc.png

Jaimito Cartero Jan 18, 2022 11:06 pm


Originally Posted by blairvanhorn (Post 33915157)
I've been using NordVPN for over a year now with absolutely no issues with FlyerTalk. Since yesterday, I can no longer access FT using my VPN, I get the message below. I have tried switching locations, but it's always the same result: I now need to deactivate NordVPN to be able to access FT. Any ideas?
https://cimg5.ibsrv.net/gimg/www.fly...eb7b3f3afc.png

Is FT not available from your location? Try without the VPN, obviously.

blairvanhorn Jan 18, 2022 11:16 pm


Originally Posted by Jaimito Cartero (Post 33915194)
Is FT not available from your location? Try without the VPN, obviously.

Yes, in my original post I wrote "I now need to deactivate NordVPN to be able to access FT" ... my issue is that I have been using a VPN for over a year with no problems accessing FT, and suddenly since yesterday I can't access the site with this same VPN. I'd like to understand why.

Jaimito Cartero Jan 19, 2022 12:32 am


Originally Posted by blairvanhorn (Post 33915211)
Yes, in my original post I wrote "I now need to deactivate NordVPN to be able to access FT" ... my issue is that I have been using a VPN for over a year with no problems accessing FT, and suddenly since yesterday I can't access the site with this same VPN. I'd like to understand why.

I use a VPN when I’m trying to use a site that is restricted in the country I’m in, or perhaps if I’m using something that has sensitive data. I guess I don’t get what the need would be for doing that with FT.

I can guess why they are blocking VPN’s, but have no actual first hand knowledge. Likely they are trying to block DOS attacks made through VPNs. Shrug.


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