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-   -   Consolidated "Problems Accessing FlyerTalk When Using A VPN" thread (https://www.flyertalk.com/forum/technical-support-feedback/1628506-consolidated-problems-accessing-flyertalk-when-using-vpn-thread.html)

AirborneLocksmith Apr 4, 2023 5:19 am

For the ones using Nord VPN, using a Canadian access point works fine. US and most western European countries don’t.

cheltzel Apr 4, 2023 7:31 am


Originally Posted by AirborneLocksmith (Post 35142327)
For the ones using Nord VPN, using a Canadian access point works fine. US and most western European countries don’t.

I have found that many (most?) of the Chicago area NordVPM gateways seems to work. But when I am visiting family in St Louis, non of them work.

moondog Apr 4, 2023 7:43 am


Originally Posted by cheltzel (Post 35142611)
I have found that many (most?) of the Chicago area NordVPM gateways seems to work. But when I am visiting family in St Louis, non of them work.

​​​​​​A$$ is similar (i.e. some servers work and some don't). I don't understand why it's not possible for IB to whitelist our favorite servers' IP addresses (i.e. just create a form or offload the task to Cloudflare).

cheltzel Apr 4, 2023 12:48 pm


Originally Posted by moondog (Post 35142639)
​​​​​​A$$ is similar (i.e. some servers work and some don't). I don't understand why it's not possible for IB to whitelist our favorite servers' IP addresses (i.e. just create a form or offload the task to Cloudflare).


I have been using NordVPN for some time. I use a lot (and I mean A LOT) of websites that have Cloudflare on their front end and I have used these sites from the time I started using NordVPN. I have never had any issue with all these other sites, Only with IB/FlyerTalk.

This is just my personal opinion but I assume that there is something needed on the IB/FT side that will allow traffic to flow quite freely between NordVPN users and FlyerTalk. And I also assume it is some sort of configuration option that do not require whitelisting servers and/or IP address ranges.

CrazyEddie Jun 17, 2023 5:07 pm

IBJoel - I'm also getting blocked. I'm using Proton VPN. The error message I receive is below:

I got an error when visiting [flyertalk].

Error code: 1020
Ray ID: 7d8ee148b830876c
Country: US
Data center: ord07
IP: 89.187.180.49
Timestamp: 2023-06-17 22:55:25 UTC

moondog Jun 17, 2023 5:50 pm


Originally Posted by CrazyEddie (Post 35340677)
IBJoel - I'm also getting blocked. I'm using Proton VPN. The error message I receive is below:

I got an error when visiting FlyerTalk - The world's most popular frequent flyer community - FlyerTalk is a living, growing community where frequent travelers around the world come to exchange knowledge and experiences about everything miles and points related..

Error code: 1020
Ray ID: 7d8ee148b830876c
Country: US
Data center: ord07
IP: 89.187.180.49
Timestamp: 2023-06-17 22:55:25 UTC

Accessing FT does not require a VPN yet, but Google (including gmail), YT, yahoo, and FB do. I plug A because it works for me, but I know there are cheaper solutions on offer.

CrazyEddie Jun 18, 2023 6:00 pm


Originally Posted by moondog (Post 35340737)
Accessing FT does not require a VPN yet, but Google (including gmail), YT, yahoo, and FB do. I plug A because it works for me, but I know there are cheaper solutions on offer.

I don't understand your reply. I am using a VPN and am getting blocked by Flyertalk. None of the sites you mentioned require the use of a VPN to my knowledge, and none of them block you when using one.

moondog Jun 18, 2023 6:41 pm


Originally Posted by CrazyEddie (Post 35343082)
I don't understand your reply. I am using a VPN and am getting blocked by Flyertalk. None of the sites you mentioned require the use of a VPN to my knowledge, and none of them block you when using one.

At this point in time, you can access FT in China sans VPN.

lsquare Jun 18, 2023 8:16 pm


Originally Posted by moondog (Post 35343162)
At this point in time, you can access FT in China sans VPN.

Where did it say he was in China?

Cliff358 Jun 26, 2023 9:10 am

I use Express VPN and have been unable to access FT using Los Angeles, San Francisco or Seattle connections. I have to turn my VPN off to access this site.

CXYYZ Jun 29, 2023 8:46 am

I can’t generally access FT using Surfshark and couldn’t access previously with NordVPN - same error as others have posted. This is clearly a configuration issue as other websites with active Cloudflare monitoring work. I use various connection points in Canada, the US and Asia.

It’s ironic that a travel-focused website can’t be accessed while using basic travel online safeguards.

HA! I got booted from FT when posting this message as my VPN pause expired.


Spoiler
 

notquiteaff Jul 1, 2023 2:22 am


Originally Posted by CrazyEddie (Post 35340677)
IBJoel - I'm also getting blocked. I'm using Proton VPN.

same, from Western Europe . Pretty annoying, to be honest. I need VPN for a few other sites, and am now forced to constantly switch VPN on and off. Not aware of any other site that malfunctions when VPN is on (I don’t use it to circumvent streaming restrictions, so not sure about that), and I don’t really see why FT would care if I am on a VPN (but perhaps that is covered earlier in this thread).

lsquare Jul 1, 2023 2:34 am


Originally Posted by notquiteaff (Post 35377166)
same, from Western Europe . Pretty annoying, to be honest. I need VPN for a few other sites, and am now forced to constantly switch VPN on and off. Not aware of any other site that malfunctions when VPN is on (I don’t use it to circumvent streaming restrictions, so not sure about that), and I don’t really see why FT would care if I am on a VPN (but perhaps that is covered earlier in this thread).

I don't think FT will ever address this. I've gotten use to turning it on and off. This is the only one that I use which seems to block VPNs en mass.

Bluefan75 Jul 1, 2023 1:37 pm


Originally Posted by Cliff358 (Post 35363773)
I use Express VPN and have been unable to access FT using Los Angeles, San Francisco or Seattle connections. I have to turn my VPN off to access this site.

Same here. It is quite annoying that most every other site is fine, but this one, no go. I use different locations, Canada and US, and no luck. Hopefully this gets addressed soon.

moondog Jul 8, 2023 11:51 pm

Today I was blocked on the Astrill Santa Clara server for the first time ever (I use it all the time)
https://cimg3.ibsrv.net/gimg/www.fly...c2b3e58377.jpg
https://cimg4.ibsrv.net/gimg/www.fly...a678da8e8f.jpg


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