If the clean-up has been run, it didn't work :(

All that's lacking is for the problem to manifest itself in this thread.
:rolleyes:

Now that would be interesting ;)

I was having issues with the clean-up process and the script is still running, I will update when the process completes. Thanks, sorry for the inconvenience.

Thanks for the update ^ :)

Basic cleanup script reported that it ran successfully and fixed the pagination; I spot-checked threads reported in this report and they seemed to be working for me. Please update if the issue persists and we'll continue the cleanup process. Thank you.

Fwiw, these two thread do not show any phantom pages but they still cause the iPhone app to crash so maybe there's another issue?

http://www.flyertalk.com/forum/talkb...te-thread.html

http://www.flyertalk.com/forum/unite...4-edition.html

As Mike may have explained at one time or another, while the periodic running of the cleanup script can alleviate the page count issues as they occur, the root cause is not fixable. It's a core software functionality and can't be addressed at this time. We know what's causing it, and it would require a huge development effort for something that is essentially a minor, periodic annoyance. We'd much rather spend that time developing the new site features we're working on instead.

We're sorry for the inconvenience, and will certainly continue to use the "workaround" script to try to keep up with this issue.

Paul

IMO, this problem is neither minor nor periodic. It happens All. The. Time. in various threads I read, and makes it cumbersome to do something very, very basic, i.e., "view first unread post."

You don't say what the actual cause is, so I'm going to guess it has to do with mods making changes to threads (by deleting or merging posts) that mangle a pointer into an array. If that's the problem, maybe clueing in the mod corps (and telling them how to minimize the damage on the back end by avoiding certain actions) would be a good start.

I get the fact that this is IB's candy store, and you guys can run it as you see fit. But please don't insult the intelligence of the user base by telling us that a longstanding problem (which IMO has gotten much worse over the past year or two, and which has prompted more than a few of us to come here & express exasperation in this very thread) is trifling. I beg to differ.

I do understand that it can make things a bit more difficult, but it truly is for a very small number of users. Most people who remark on it at all are under the impression that there are posts they can't read on the phantom page, which is not true.

Unfortunately there is no way for mods to mitigate it. We do our best to minimize, by programming the cleanup script to run as often as possible. I wish we could do more, but at this time, this is where we are.

Bolding mine: You bring up a very interesting point as some of the threads I've had the problem with are very long threads which I'm sure have had post deletions but there are also threads which have been edited and moved to create a new thread and as I noted in this post so maybe the thread which had problems and was subsequently edited to create the new thread had the problems carried over?

Bolding mine: I'd venture to say that it's more than a very small number of users but rather there are more users but only a small amount who actually take the time to voice the issue. Now as to having mod's mitigate the situation, why not look at the the two threads I mention in my linked post in the above response as the new "2014" thread had posts moved from the "2013" thread to create the new "2014" thread (which is not that big of a thread) and it too has phantom page issues and/or causes the iPhone app to crash (or in simple terms, may look at a very small thread which is having these problems and find out why)

Thread indicates two additional pages beyond last post
 

In the Hyatt forum, there's an active thread about domestic Hyatts no longer providing toothpaste (not quite the exact title, but awfully close). I do 15 posts per page, so that the last post #222 is on page 15, but the top and bottom of thread indicate that I can click to see page 16 or 17. Of course, doing so just sends me to page 15.

Why does this happen? I would be very surprised if more than fifteen posts in this thread had been deleted for some reason.

It's a VB glitch. There's no content on those pages.

A glitch or related to this lengthy discussion?

http://www.flyertalk.com/forum/technical-support-feedback/1449912-page-boundary-errors-clicking-last-page-brings-next-last-page.html

It's exactly that.