Trouble logging in with Facebook connect
#31
Join Date: Oct 2010
Location: West Coast USA
Programs: BAEC
Posts: 557
Hi everyone. I've responded to several emails for users that are experiencing this problem, so if you did not contact [email protected] over the weekend, please send me a PM or email me at: [email protected] with your actual FlyerTalk username and the email address you'd like for your account. I'll set up a temporary password which you can change after logging into your account. Sorry for any inconveniences.
Heathcliff - glad to see you are part way back to normality!!^
#32
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
Programs: DL DM 1.6MM, Marriott LT Plat
Posts: 5,343
Keep in mind there are two potential issues here:
1. FB connect on FT is not working properly
2. You cannot get on to FT
The first issue is an internal tech problem that is being investigated.
The second issue we can (and in most cases have) solved by changing your FB Connect to a "regular" FT account; after we do this, you should no longer be trying to connect via FB, but just log in at flyertalk.com with your FT handle & FT password. To do this, we actually make a change to your account.
We'll update this thread when the FB connect issue is resolved; meanwhile, to get you access to FT, we will need to change your account type.
Paul
1. FB connect on FT is not working properly
2. You cannot get on to FT
The first issue is an internal tech problem that is being investigated.
The second issue we can (and in most cases have) solved by changing your FB Connect to a "regular" FT account; after we do this, you should no longer be trying to connect via FB, but just log in at flyertalk.com with your FT handle & FT password. To do this, we actually make a change to your account.
We'll update this thread when the FB connect issue is resolved; meanwhile, to get you access to FT, we will need to change your account type.
Paul
#34
Original Poster
Join Date: Sep 2010
Location: England
Posts: 411
Keep in mind there are two potential issues here:
1. FB connect on FT is not working properly
2. You cannot get on to FT
The first issue is an internal tech problem that is being investigated.
The second issue we can (and in most cases have) solved by changing your FB Connect to a "regular" FT account; after we do this, you should no longer be trying to connect via FB, but just log in at flyertalk.com with your FT handle & FT password. To do this, we actually make a change to your account.
We'll update this thread when the FB connect issue is resolved; meanwhile, to get you access to FT, we will need to change your account type.
Paul
1. FB connect on FT is not working properly
2. You cannot get on to FT
The first issue is an internal tech problem that is being investigated.
The second issue we can (and in most cases have) solved by changing your FB Connect to a "regular" FT account; after we do this, you should no longer be trying to connect via FB, but just log in at flyertalk.com with your FT handle & FT password. To do this, we actually make a change to your account.
We'll update this thread when the FB connect issue is resolved; meanwhile, to get you access to FT, we will need to change your account type.
Paul
Also, I am happy to report that my login issue seems to have been resolved and I am no longer having trouble staying logged in. Thanks to the powers that be for fixing this! ^
#37
Original Poster
Join Date: Sep 2010
Location: England
Posts: 411
I can confirm that it works as before. I was prompted to (re-)link my Facebook account with FT at my first attempt just now, which, however, was a simple and painless one-click non-issue. Logged out again and back in and everything was as it should be.
Many thanks to tech and admins! ^