Thread Subscription update keeps coming and coming
#16
No longer with Internet Brands
Join Date: Mar 2011
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Posts: 5,343
This issue is still in the technical queue. As it involves similar VB aspects as the issue where subscriptions are not arriving at all, it's a known issue, difficult to resolve, and likely cannot be fixed until VB is upgraded. We have no ETA on that, unfortunately.
#17
FlyerTalk Evangelist
Join Date: Sep 2003
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Thanks for the update. I guess only option is to unsubscribe from the very active threads.
#18
Join Date: Aug 2008
Posts: 385
Aside from the tech issues, this question is even more basic. How do you subscribe to or unsubscribe from, threads? (When I go to Subscriptions it lists nine threads to which I subscribed a long time ago, although I only get e-mails from one of them. I don't know how to change my list.) Thanks!
#19
FlyerTalk Evangelist
Join Date: Mar 2004
Location: SGF
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Posts: 23,194
Go to your Subscriptions page: http://www.flyertalk.com/forum/subsc...n&folderid=all
Check the boxes next to the threads you want to remove.
From the popup menu in the lower right corner of the page, choose which action you want ("No email notification," which doesn't send emails but still shows new updates on your My FlyerTalk page, or "Delete Subscription." Click "Go."
Check the boxes next to the threads you want to remove.
From the popup menu in the lower right corner of the page, choose which action you want ("No email notification," which doesn't send emails but still shows new updates on your My FlyerTalk page, or "Delete Subscription." Click "Go."
#23
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
Similar problem but I find when when I travel and don't check my email for a couple of days I have 2-3 emails from the same thread.
Shouldn't it be the case that I won't get another email till I visit the thread again. Its kind of annoying as today I had over 30 emails from FT for only 10 threads.
Shouldn't it be the case that I won't get another email till I visit the thread again. Its kind of annoying as today I had over 30 emails from FT for only 10 threads.
#24
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
One year along and you still can't fix this. Its not nice spamming your loyal customers with emails after emails.
I logged on today to see 6 emails from the same thread from the last 12 hrs hours. Why oh why can you not fix a simple problem in such a long time?
I logged on today to see 6 emails from the same thread from the last 12 hrs hours. Why oh why can you not fix a simple problem in such a long time?
Last edited by onlysuites; Nov 2, 2013 at 9:39 am
#25
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Join Date: Mar 2011
Location: Los Angeles, CA
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Posts: 5,343
Please go to your settings are review your subscriptions. We are showing that you have instant notifications set for some of them, which will generate multiple emails per day.
#26
FlyerTalk Evangelist
Join Date: Sep 2003
Programs: BA Silver, EY Gold, HH Diamond, IHG Plat
Posts: 12,210
Maybe I am wrong but shouldn't I get a notification after you revisit the thread? Not every time someone posts to it?
Like right now in my inbox I have 3 emails from thread A1 which has had a few posts over night. Thread A2 which also had a few posts overnight has only triggered one email to me...... Which is the way it should be.
Why the difference?
What I thought was that if I sign up to instant email I would only get ONE email till I log back into the site again. Not a email everytime someone posts to the thread. Thats the way every forum works and also 7/10 of your forum emails.
It just seems to happen on a few threads everyday.
#27
No longer with Internet Brands
Join Date: Mar 2011
Location: Los Angeles, CA
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Posts: 5,343
If you have instant notifications set for a thread, you will get one notification when any number of posts are made there by a given user. It's not like a daily notification where you get them once and that's it.
So:
User 1 makes a post: you get a notification
User 2 makes 2 posts: you get a notification
User 1 makes another post: no notification
User 3 makes a post: you get a notification
You read the thread
User 1 makes a post: you get a notification
User 1 makes another post: no notification
User 2 makes a post: you get a notification
etc etc
You may want to change the notification type for the threads you're getting multiples from, to daily or less.
So:
User 1 makes a post: you get a notification
User 2 makes 2 posts: you get a notification
User 1 makes another post: no notification
User 3 makes a post: you get a notification
You read the thread
User 1 makes a post: you get a notification
User 1 makes another post: no notification
User 2 makes a post: you get a notification
etc etc
You may want to change the notification type for the threads you're getting multiples from, to daily or less.