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-   -   Unable to Access Chat (Error Message) (https://www.flyertalk.com/forum/technical-support-feedback/1109776-unable-access-chat-error-message.html)

zcat18 Jul 26, 2010 5:53 pm

Unable to Access Chat (Error Message)
 
Hello,

I tried to access FlyerTalk Live last night and was unable to do so, receiving an error message that read "Unable to connect to DigiChat server. Please contact your site administrator."

I tried again just now as a test, and I received the same message.

I am using Google Chrome on a Windows 7 machine and have not had this problem before. I also attempted to log in using Internet Explorer and was unsuccessful.

Thanks!

Ripper3785 Jul 26, 2010 9:15 pm

Having the same problem here. Last night and tonight.

From my console:

ChatClient.login()
java.lang.Exception: HttpServlet address not specified
at com.diginet.digichat.client.h.a([DashoPro-V1.3BETA-091199])
at com.diginet.digichat.client.g.a([DashoPro-V1.3BETA-091199])
at com.diginet.digichat.client.q.run([DashoPro-V1.3BETA-091199])
at java.lang.Thread.run(Unknown Source)

Downunder girl Jul 26, 2010 9:39 pm

Yeah me and YEGcited had the same issue last night and I cant get in again now :(.

I got the same message as zcat and I was using Firefox 3.5.6.

Could IB perhaps come and give us some feedback about this issue please?

I hope this issue doesnt turn into the 2 month exile I experienced in November 2009 :td:

zcat18 Jul 26, 2010 9:50 pm


Originally Posted by Downunder girl (Post 14370862)
I hope this issue doesnt turn into the 2 month exile I experienced in November 2009 :td:

Oh no! I hope not, or else we'll have no idea what to do with ourselves. I'm already suffering from withdrawal tremors... :p

Just kidding, but it would be nice to have chat up and running again.

dhammer53 Jul 27, 2010 7:08 am


Originally Posted by zcat18 (Post 14369770)

I am using Google Chrome on a Windows 7 machine and have not had this problem before. I also attempted to log in using Internet Explorer and was unsuccessful.

I thought I knew what the problem was. ;) :p :D

IBsteph Jul 27, 2010 9:50 am

I'm letting tech know. Thanks for reporting.

zcat18 Jul 27, 2010 10:25 am


Originally Posted by IBsteph (Post 14373452)
I'm letting tech know. Thanks for reporting.

Thanks!


I thought I knew what the problem was. ;) :p :D
Ha--Mr. Mac and I do not get along, dhammer53. Plus, Windows7 was my idea. ;)

AKGhost Jul 27, 2010 8:36 pm


Originally Posted by zcat18 (Post 14369770)
Hello,

I tried to access FlyerTalk Live last night and was unable to do so, receiving an error message that read "Unable to connect to DigiChat server. Please contact your site administrator."

I tried again just now as a test, and I received the same message.

I am using Google Chrome on a Windows 7 machine and have not had this problem before. I also attempted to log in using Internet Explorer and was unsuccessful.

Thanks!

Same error; Google Chrome and IE 8 both upgraded with the latest Java release, cache cleared etc..

I'm already having flyertalk withdrawl symptoms and I'm a newbie

zcat18 Jul 27, 2010 9:01 pm


Originally Posted by AKGhost (Post 14377100)
Same error; Google Chrome and IE 8 both upgraded with the latest Java release, cache cleared etc..

I'm already having flyertalk withdrawl symptoms and I'm a newbie

I'm hosting a temporary FT chat right now on tinychat's server.

www.tinychat.com/flyertalk

It's a completely safe/secure chat server that we can use until this is resolved. I'm going to go ahead and start a thread in Omni to announce this. Feel free to join!

AKGhost Jul 27, 2010 9:40 pm


Originally Posted by zcat18 (Post 14377235)
I'm hosting a temporary FT chat right now on tinychat's server.

www.tinychat.com/flyertalk

It's a completely safe/secure chat server that we can use until this is resolved. I'm going to go ahead and start a thread in Omni to announce this. Feel free to join!

Thanks zcat18!

FriendlySkies Jul 28, 2010 9:05 pm

Also having issues with chat:td:



Originally Posted by zcat18 (Post 14377235)
I'm hosting a temporary FT chat right now on tinychat's server.

www.tinychat.com/flyertalk

It's a completely safe/secure chat server that we can use until this is resolved. I'm going to go ahead and start a thread in Omni to announce this. Feel free to join!

Thanks! I'm on it right now..:)

FortFun Jul 28, 2010 10:42 pm

Nice work zcat! The gang's all here. er, there. ;)

zcat18 Jul 28, 2010 11:41 pm


Originally Posted by FortFun (Post 14384108)
Nice work zcat! The gang's all here. er, there. ;)

Ah, too bad I missed it tonight (one of my best friends is moving to HNL and had his going-away party this evening), but I'm glad that everybody was able to get on board! Continue to enjoy this until FT Chat comes back online. :) ^

FriendlySkies Aug 1, 2010 9:29 pm

Any ETA for fixing FT chat?

FortFun Aug 1, 2010 10:42 pm


Originally Posted by FriendlySkies (Post 14405174)
Any ETA for fixing FT chat?

+1


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