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-   Technical Support and Feedback (https://www.flyertalk.com/forum/technical-support-feedback-386/)
-   -   Unable to Access Chat (Error Message) (https://www.flyertalk.com/forum/technical-support-feedback/1109776-unable-access-chat-error-message.html)

IBsteph Aug 2, 2010 5:46 pm

Tech is investigating the issue regarding chat. They think they have narrowed down the problem and are looking for a solution.

We appreciate your patience and we'll keep you posted.

Thanks!

SkiAdcock Aug 5, 2010 9:51 pm

It's 11:50pm EDT 8/5 & I just tried logging in. Same problem. Shouldn't tech have sorted this out by now? I'm just sayin...

Cheers.

cblaisd Aug 5, 2010 10:13 pm

Well, yes they should have. Especially for a company whose "business model is producing superior results." :rolleyes:

Sadly, it may be time for an update

FriendlySkies Aug 8, 2010 8:37 pm


Originally Posted by IBsteph (Post 14410696)
Tech is investigating the issue regarding chat. They think they have narrowed down the problem and are looking for a solution.

We appreciate your patience and we'll keep you posted.

Thanks!

Curious to see if Tech figured out the issue......... It's been a long time now.

FlyinHawaiian Aug 9, 2010 7:52 am

Pretty sad that a production issue takes this long to get resolved, isn't it?

El_Chiflero Aug 9, 2010 9:25 pm

I want chat....I wanted to make my return tonite...blasted chat...

Downunder girl Aug 9, 2010 10:19 pm

Well maybe I am jaded, but I am NOT one bit surprised that it has NOT been fixed. Clearly its a low priority :td:.

If it seriously takes this long to fix, then maybe its TIME for new CHAT PLATFORM!

IBsteph Aug 10, 2010 11:24 am

Sorry everyone- this is still in tech's queue but I have no update for you.

We appreciate your patience in the matter.

scoow Aug 11, 2010 9:18 pm

Is chat working? I was able to log in this evening, but no one else is there. Has everyone "given up" / awaiting word that it's fixed? Or was it just a fluke that I got in? Or am I not really there? :confused:

FortFun Aug 11, 2010 10:17 pm

It does appear to be working! :)

A couple of us in there now...

IBsteph Aug 12, 2010 7:08 pm

Looks like chat is back up again, as it worked for Dick and I.

Let us know if issues continue...


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