Bringing/Using a Cpap onboard

Old Sep 29, 2023, 9:32 am
  #1  
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Join Date: Nov 2010
Posts: 16
Bringing/Using a Cpap onboard

Hi TAP experts!

Travelling from Rio to the UK (via LIS) in January.

Iíll be bringing my Cpap on as cabin baggage (travelling in J) - I generally have found that I need to inform the airline that I am travelling with a CPAP machine (and in this case an FSA compliant battery) - I have used the customer service contact form on the TAP site to ask them what information they need exactly, but that was two weeks ago and I have had no reply.

I canít find anything on the site to give me any info (itís not the best site). Does anyone have any experience, or have a link so I can give them proper notification that I will be carrying and hopefully using essential medical kit?

Thanks in advance!
heids is offline  
Old Sep 30, 2023, 3:17 am
  #2  
 
Join Date: Nov 2005
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This was just discussed in https://www.flyertalk.com/forum/35620282-post87.html
duvin is offline  
Old Sep 30, 2023, 6:50 am
  #3  
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Originally Posted by duvin
Thanks, I have used the email addy quoted there
heids is offline  
Old Oct 25, 2023, 8:13 am
  #4  
 
Join Date: Aug 2014
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Just adding a data point, I had better luck reaching them using facebook messenger than the customer service contact.
coastgirl is offline  
Old Oct 26, 2023, 5:35 pm
  #5  
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Originally Posted by coastgirl
Just adding a data point, I had better luck reaching them using facebook messenger than the customer service contact.
I used the email addy and after a few qís all cleared
heids is offline  

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