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2FA authorization code not coming through?

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2FA authorization code not coming through?

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Old Jul 25, 2023, 5:26 pm
  #1  
Original Poster
 
Join Date: Jul 2023
Posts: 5
2FA authorization code not coming through?

I booked with Lifemiles, but want to choose my seat ect, trying to access my flight with the booking number, it wants to send a code to my phone number, and correctly displays the first and last 2 digits of my phone number, but I get no code. Does anyone have experience with this or a work around?
Deebo1982 is offline  
Old Jul 26, 2023, 8:11 am
  #2  
 
Join Date: Sep 2013
Posts: 2,191
Is this a new thing? I don't recall ever using 2FA to manage any booking at TP's website.
mmff is offline  
Old Jul 26, 2023, 12:48 pm
  #3  
 
Join Date: Oct 2007
Programs: AA, WN, UA, Bonvoy, Hertz
Posts: 2,495
It has been there for awhile.

Do the email if you can. I did not bother with the SMS version. If email is not an option, then you get to call to add your email to your booking.
Aired likes this.
rasheed is offline  
Old Jul 27, 2023, 2:39 pm
  #4  
 
Join Date: Aug 2001
Location: SFO/SJC
Programs: UA 1K & 2MM, Bonvoy Titanium & LTP, HH Gold, Accor Silver, Hertz PC, Avis PC
Posts: 2,362
definitely use the email option, and be patient. it can take a few minutes.

the phone option almost never works in my experience, stopped using it.
cricketer is offline  
Old Jul 28, 2023, 8:50 am
  #5  
 
Join Date: Aug 2020
Location: Toronto
Programs: Tap Miles & go Silver/ Aeroplan 25K
Posts: 69
Same here, can't seem to get sms to work, but always get the codes on my email
Aired is offline  
Old Jul 28, 2023, 11:36 am
  #6  
 
Join Date: Sep 2019
Posts: 604
I had the same issue and my phone number was mistakenly entered as Canada while its a US number I discovered that after failing to get the code via text.

Also, check your spam filter if you do the email verification because at first the codes were sent to spam in my outlook.
FabCW is offline  
Old Aug 3, 2023, 9:35 pm
  #7  
Formerly known as newbie elite
 
Join Date: Feb 2002
Location: YUL
Programs: IHG Diamond Ambassador, Accor Platinum, AC50K
Posts: 2,969
Originally Posted by FabCW
I had the same issue and my phone number was mistakenly entered as Canada while its a US number I discovered that after failing to get the code via text.

Also, check your spam filter if you do the email verification because at first the codes were sent to spam in my outlook.
US and Canada share the same international prefix +1 so it shouldn't matter.

SMS did not work for me but email was there in seconds
Admiral Ackbar is offline  
Old Aug 7, 2023, 1:48 am
  #8  
Marriott 10+ BadgeHilton Contributor Badge
 
Join Date: Jun 2011
Location: Switzerland
Programs: Bonvoy LT Gold, IHG Gold, BAEC Silver, TP Silver
Posts: 1,512
Never worked for me (Swiss mobile number). I had to go through email each time. It's a PIA.....
enelym1978 is offline  


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