TAP miles and go Challenge - please help with improper credits
Aug 25, 2020, 11:59 am
#1
Original Poster
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471
TAP miles and go Challenge - please help with improper credits
Recently i took advantage of the miles and go challenge (20-24th aug)
Whereby i purchased 20,000 miles which should have credited as 100,000, but actually credited as 80,000
and joined the Club Tap Platinum which should have credited 32,000 miles in first month but actually credited as 28,000
Ive called TAP but they seem unaware of how or why this would happen and didnt give a clear answer as to a solution?
Has anyone done something like this before or done the challenge this time?
Whereby i purchased 20,000 miles which should have credited as 100,000, but actually credited as 80,000
and joined the Club Tap Platinum which should have credited 32,000 miles in first month but actually credited as 28,000
Ive called TAP but they seem unaware of how or why this would happen and didnt give a clear answer as to a solution?
Has anyone done something like this before or done the challenge this time?
Oct 1, 2020, 6:22 pm
#2
Join Date: Nov 2017
Location: BRU
Programs: A3 *G & FB G
Posts: 640
Recently i took advantage of the miles and go challenge (20-24th aug)
Whereby i purchased 20,000 miles which should have credited as 100,000, but actually credited as 80,000
and joined the Club Tap Platinum which should have credited 32,000 miles in first month but actually credited as 28,000
Ive called TAP but they seem unaware of how or why this would happen and didnt give a clear answer as to a solution?
Has anyone done something like this before or done the challenge this time?
Whereby i purchased 20,000 miles which should have credited as 100,000, but actually credited as 80,000
and joined the Club Tap Platinum which should have credited 32,000 miles in first month but actually credited as 28,000
Ive called TAP but they seem unaware of how or why this would happen and didnt give a clear answer as to a solution?
Has anyone done something like this before or done the challenge this time?
Oct 6, 2020, 11:56 am
#3
Original Poster
Join Date: Oct 2005
Location: DUB / DXB
Programs: EK Gold, BA Gold
Posts: 2,471