Luggage shortcheck
#1
Original Poster
Join Date: Apr 2006
Location: PRN
Programs: LH HON* || HH Diamond || Accor Gold
Posts: 1,273
Luggage shortcheck
Perhaps it will be useful for other FTs.
I had an itinerary ZRH-CDG//CDG-ZRH-BKK on two different PNRs, with ZRH-CDG-ZRH being on the same aircraft as back to back and ZRH-BKK being in F.
In ZRH check in agents in HON/F section refused to check my luggage for ZRH-BKK flight only. Nor was it possible to check it as: CDG-ZRH-BKK. Agents said that they are not allowed to short check unless the first segment has been flown and they are not allowed to check luggage on two separate PNRs even if both are LX itineraries. They called DS manager to confirmed and refused to allow.
Most probably, this rule has been for a while, as the agent said that she had known it for 2 years now. Admittedly, it was my first time doing this (and last one). On LH I could do many other different sort of things with the luggage.
Not complaining: dura lex sed lex…
I had an itinerary ZRH-CDG//CDG-ZRH-BKK on two different PNRs, with ZRH-CDG-ZRH being on the same aircraft as back to back and ZRH-BKK being in F.
In ZRH check in agents in HON/F section refused to check my luggage for ZRH-BKK flight only. Nor was it possible to check it as: CDG-ZRH-BKK. Agents said that they are not allowed to short check unless the first segment has been flown and they are not allowed to check luggage on two separate PNRs even if both are LX itineraries. They called DS manager to confirmed and refused to allow.
Most probably, this rule has been for a while, as the agent said that she had known it for 2 years now. Admittedly, it was my first time doing this (and last one). On LH I could do many other different sort of things with the luggage.
Not complaining: dura lex sed lex…
#5
Original Poster
Join Date: Apr 2006
Location: PRN
Programs: LH HON* || HH Diamond || Accor Gold
Posts: 1,273
PNR that starts from ZRH. LX won’t check-thru luggage on two separate PNRs, either. All segments have to be under the single ticket number to benefit from check-thru luggage.
#6
Join Date: Oct 2004
Programs: LH HON
Posts: 3,426
#7
Join Date: Sep 2003
Location: OSL
Posts: 2,646
I'll throw in a question on shortchecking here. About to book a OSL-DEL//BOM-OSL flight; due to scheduling, I'll end up with an 11 hour layover in ZRH on the return which I'd like to avoid nor want to pay an additional €1.2k to fly via SAS for a 4 hours earlier arrival. Considering booking a separate ZRH-FRA-OSL ticket.
a) will LX short check to ZRH (no issue collecting luggage ourselves)
b) assume LH F lounge access won't be an issue in FRA (as we're flying F from BOM)
Any reason why LX aren't selling connections via FRA?
a) will LX short check to ZRH (no issue collecting luggage ourselves)
b) assume LH F lounge access won't be an issue in FRA (as we're flying F from BOM)
Any reason why LX aren't selling connections via FRA?
#9
Join Date: Sep 2003
Location: OSL
Posts: 2,646
I take some offence to that as I am actually ex-OSL ;-). I just don't really understand when they have 1x or 2x daily flights they cannot offer an LH xHub connection (but will offer xCPH...)
#10
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,662
#11
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,853
#12
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,853
I'll throw in a question on shortchecking here. About to book a OSL-DEL//BOM-OSL flight; due to scheduling, I'll end up with an 11 hour layover in ZRH on the return which I'd like to avoid nor want to pay an additional €1.2k to fly via SAS for a 4 hours earlier arrival. Considering booking a separate ZRH-FRA-OSL ticket.
a) will LX short check to ZRH (no issue collecting luggage ourselves)
a) will LX short check to ZRH (no issue collecting luggage ourselves)
#13
Join Date: Feb 2007
Location: GRU, ZRH, LUG
Programs: LX SEN
Posts: 141
Perhaps it will be useful for other FTs.
I had an itinerary ZRH-CDG//CDG-ZRH-BKK on two different PNRs, with ZRH-CDG-ZRH being on the same aircraft as back to back and ZRH-BKK being in F.
In ZRH check in agents in HON/F section refused to check my luggage for ZRH-BKK flight only. Nor was it possible to check it as: CDG-ZRH-BKK. Agents said that they are not allowed to short check unless the first segment has been flown and they are not allowed to check luggage on two separate PNRs even if both are LX itineraries. They called DS manager to confirmed and refused to allow.
Most probably, this rule has been for a while, as the agent said that she had known it for 2 years now. Admittedly, it was my first time doing this (and last one). On LH I could do many other different sort of things with the luggage.
I had an itinerary ZRH-CDG//CDG-ZRH-BKK on two different PNRs, with ZRH-CDG-ZRH being on the same aircraft as back to back and ZRH-BKK being in F.
In ZRH check in agents in HON/F section refused to check my luggage for ZRH-BKK flight only. Nor was it possible to check it as: CDG-ZRH-BKK. Agents said that they are not allowed to short check unless the first segment has been flown and they are not allowed to check luggage on two separate PNRs even if both are LX itineraries. They called DS manager to confirmed and refused to allow.
Most probably, this rule has been for a while, as the agent said that she had known it for 2 years now. Admittedly, it was my first time doing this (and last one). On LH I could do many other different sort of things with the luggage.
#14
Join Date: Apr 2007
Location: DUS
Programs: LH HON
Posts: 764
I have a one night stop-over in ZRH arriving from DUS and will continue the next morning to JFK. There was never a problem to check the luggage to ZRH and the next day recheck the luggage to JFK. But this time I have two pieces of luggage to be checked-in: can I just check in one piece to ZRH and another one directly DUS-ZRH-JFK with the second leg the next day?
#15
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
Programs: LH HON***,UA,BA.EK Gold,AV.
Posts: 11,662
I have a one night stop-over in ZRH arriving from DUS and will continue the next morning to JFK. There was never a problem to check the luggage to ZRH and the next day recheck the luggage to JFK. But this time I have two pieces of luggage to be checked-in: can I just check in one piece to ZRH and another one directly DUS-ZRH-JFK with the second leg the next day?