HON circle event Montreux Jazz Festival
Jun 18, 2023, 2:22 pm
#1
Original Poster
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,254
HON circle event Montreux Jazz Festival
Hi guys
End of May I received a very nice invitation from LX to attend the jazz festival on July 15th, including gala dinner, 5 star hotel etc. I tried to register maybe 5 days later as I was busy travelling through the US. Unfortunately by then already too many other guests registered and I was apparently too late
.
Good luck for those of you who were faster than me. Hope you enjoy a nice day
.
End of May I received a very nice invitation from LX to attend the jazz festival on July 15th, including gala dinner, 5 star hotel etc. I tried to register maybe 5 days later as I was busy travelling through the US. Unfortunately by then already too many other guests registered and I was apparently too late
.Good luck for those of you who were faster than me. Hope you enjoy a nice day
.
Jul 27, 2023, 3:36 am
#6
Original Poster
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,254
Got an invitation with a confirmed seat for the Locarno film festival in AUG. Anyone else going?
I am not sure yet as I actually was supposed to be in Asia that week but things can still change.
I am not sure yet as I actually was supposed to be in Asia that week but things can still change.
Aug 14, 2023, 9:28 am
#12
Original Poster
Join Date: Aug 2005
Location: ZRH
Programs: LX HON Circle
Posts: 3,254
hi guys
couple of information that LX shared during that event:
Several LX ExCo members were present including the CFO
- LX will announce 2 maybe 3 additional longhaul destinations by the end of this year
- LX will continue to offer First on all longhaul planes. The cabin will feature 5 seats.
- LX sees a very strong demand for C and F, but it's not clear to them whether that demand will remain or is inflated by post covid travels
- They would like to offer up to 12 F seats on certain flights while zero on others. Hence the balance of 5.
- Number of HON in Switzerland. I won't share it here but it's higher than I expected (350).
- 90% of HON in general are men. That was also represented in the number of the total 20 guests who were invited
- LX hosts 3 physical events for HON in Switzerland. 1) Lauberhorn 2) Montreux Jazz and 3) Locarno Filmfestival. In addition to that, online talks are organized sporadically
- Dynamic award redemptions are coming, are already tested on select routes
- They understood the frustration that the availabilty of F redemptions is poor and are thinking about giving each HON the chance to redeem F once per year. But M&M is involved there
- a new customer grading software is in place/tested since Spring. It considers multiple factors such as a) revenue: past revenue and potential future earnings from a customer b) hierarchy/influence in the company he works for etc. Software still needs to be trained as far as I understood
- They realize that an important number of SEN are much bigger spenders than certain HON and want to pay more attention to them in the future
- The bandwith of spend per HON is huge
- They invited us to share our experience directly with them (ExCo) in case of service / frustration issues
- We mentioned to them the lack of (useful) PA at certain destinations e.g. ORD
I am sure there was more but I have not always been talking to them since there were other interesting guests at the event.
couple of information that LX shared during that event:
Several LX ExCo members were present including the CFO
- LX will announce 2 maybe 3 additional longhaul destinations by the end of this year
- LX will continue to offer First on all longhaul planes. The cabin will feature 5 seats.
- LX sees a very strong demand for C and F, but it's not clear to them whether that demand will remain or is inflated by post covid travels
- They would like to offer up to 12 F seats on certain flights while zero on others. Hence the balance of 5.
- Number of HON in Switzerland. I won't share it here but it's higher than I expected (350).
- 90% of HON in general are men. That was also represented in the number of the total 20 guests who were invited
- LX hosts 3 physical events for HON in Switzerland. 1) Lauberhorn 2) Montreux Jazz and 3) Locarno Filmfestival. In addition to that, online talks are organized sporadically
- Dynamic award redemptions are coming, are already tested on select routes
- They understood the frustration that the availabilty of F redemptions is poor and are thinking about giving each HON the chance to redeem F once per year. But M&M is involved there
- a new customer grading software is in place/tested since Spring. It considers multiple factors such as a) revenue: past revenue and potential future earnings from a customer b) hierarchy/influence in the company he works for etc. Software still needs to be trained as far as I understood
- They realize that an important number of SEN are much bigger spenders than certain HON and want to pay more attention to them in the future
- The bandwith of spend per HON is huge
- They invited us to share our experience directly with them (ExCo) in case of service / frustration issues
- We mentioned to them the lack of (useful) PA at certain destinations e.g. ORD
I am sure there was more but I have not always been talking to them since there were other interesting guests at the event.
Last edited by f4freeJunior; Aug 14, 2023 at 9:37 am
Aug 14, 2023, 9:40 am
#14
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,579
New destinations I presume are KIX and IAD, which would have launched right during Covid
an uneven amount of F seats seems weird.
an uneven amount of F seats seems weird.
Aug 14, 2023, 10:30 am
#15
Join Date: Aug 2008
Location: Geneva
Programs: LX SEN, AFKL Platinum, BA Bronze,
Posts: 5,641
