Dear SWISS Lurker Constructive criticism of new First Lounge in A
Jul 7, 2018, 1:33 am
#46
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
Jul 7, 2018, 2:09 am
#47
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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Just follow the signs to the FCL and you will find a door between two stores that leads to a hallway that reminded me of the long white hallways you need to use to access the restrooms in American malls. Above the door there is a sign for FCL and emergency exit. The hallway looks more like the latter.
Jul 7, 2018, 8:14 pm
#49
FlyerTalk Evangelist
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Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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Jul 10, 2018, 3:32 am
#50
Join Date: Jul 2011
Posts: 7
This happened to us too, but we got told that the next available driver is in about 30 minutes so we should wait within the lounge. The transfer itself took its time. Walking up the corridor, waiting for other passenger, getting down to the mini van, passing passport control ... driving across the air field ... walking takes pretty much the same time.
Jul 10, 2018, 3:46 am
#51
Join Date: Jul 2011
Posts: 7
When I was the first time to a Swiss FCL we arrived in A and later were transferred to E. I took a quick fruit and yogurt sitting down at the tables. While the items were lovely arranged with the wooden tablets I felt that the dining area/tables are quite dense. It feels like you are sitting closer to the person on the tables beside you then to your partner in front of you at the same table. Do you have the same impression?
Jul 10, 2018, 6:03 am
#52
Original Poster
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
When I was the first time to a Swiss FCL we arrived in A and later were transferred to E. I took a quick fruit and yogurt sitting down at the tables. While the items were lovely arranged with the wooden tablets I felt that the dining area/tables are quite dense. It feels like you are sitting closer to the person on the tables beside you then to your partner in front of you at the same table. Do you have the same impression?
The lounge *is* crowded.
Jul 10, 2018, 6:58 am
#53
Join Date: Feb 2013
Programs: LH M&M, BA EC, DL SM
Posts: 5,731
This happened to us too, but we got told that the next available driver is in about 30 minutes so we should wait within the lounge. The transfer itself took its time. Walking up the corridor, waiting for other passenger, getting down to the mini van, passing passport control ... driving across the air field ... walking takes pretty much the same time.
Jul 10, 2018, 7:23 am
#54
Join Date: Aug 2014
Location: London | Sydney
Programs: LH HON, QF CL, SQ TPPS, AF Plat, VS Gold, VA Plat, EK Gold, HH Diamond, WoH Globalist, Marriott Plat
Posts: 1,528
Jul 12, 2018, 5:48 am
#55
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,051
Jul 30, 2018, 2:23 am
#56
Company Representative - Swiss Airlines
Join Date: Jun 2009
Location: Zurich / Switzerland
Programs: Miles & More (LX)
Posts: 888
Good morning everybody,
From what I have learned reading through all these posts, a reminder to the Lounge Team on the noise situation is necessary, isnt it?
Very best,
Franziska
From what I have learned reading through all these posts, a reminder to the Lounge Team on the noise situation is necessary, isnt it?
Very best,
Franziska
Jul 31, 2018, 12:07 pm
#57
Original Poster
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
Yes, something needs to be done about the noise. Even when the lounge is not very full (2-3 pax) it has this « intrinsic commotion and noise » from conversations that can be heard from everywhere, the bar, the espresso machine, etc.
If something was done about the working cubicles, that would be truly beneficial. The way they are now - open and exposed to all surrounding noise - they do not fulfill their purpose of being private and quiet spaces for work, concentration and private (phone) conversations.
Thanks.
Aug 4, 2018, 11:01 am
#58
FlyerTalk Evangelist
Join Date: Nov 2006
Location: Stoke on Trent, UK (MAN ), BUE, BKK, DBV
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Posts: 11,641
In the A lounge from 17.00 to 18.00 today, no internet 
I don’t recall a FCL Without functioning internet, it’s 2018,
Lounge Dragon said it’s not been working properly for 2 days...
Noise from The Restaurant was ridiculous, coming to the conclusion the acoustics are awful to go with the rest of the lounge issues....
I don’t recall a FCL Without functioning internet, it’s 2018,
Lounge Dragon said it’s not been working properly for 2 days...
Noise from The Restaurant was ridiculous, coming to the conclusion the acoustics are awful to go with the rest of the lounge issues....
Sep 17, 2018, 2:01 pm
#59
Join Date: Dec 2009
Location: BRU-ZRH
Programs: LX HON, BA Gold, Marriott Bonvoy Titanium Elite
Posts: 764
Hi Franziska,
Perhaps a small point of criticism:
I do enjoy the availability of the cigar lounge but the air filter could use a tune up. Not sure if it is a matter of cranking it up, but if that would be possible it would certainly be more pleasant. It's more or less OK when I'm sitting there on my own but once more than 2 pax join in it gets a bit uncomfortable.
Thanks in advance for checking!
Perhaps a small point of criticism:
I do enjoy the availability of the cigar lounge but the air filter could use a tune up. Not sure if it is a matter of cranking it up, but if that would be possible it would certainly be more pleasant. It's more or less OK when I'm sitting there on my own but once more than 2 pax join in it gets a bit uncomfortable.
Thanks in advance for checking!