Directory Help
May 6, 2002 | 1:01 am
#1
Original Poster
Join Date: May 2002
Posts: 15
Directory Help
It would be helpful to have a page that gives the names, tele numbers, addresses, and email addresses of airline representatives to contact. For example, I have a complaint about a UA flight and the way we were treated. The flight was between Sydney and the US. Who do I address the letter to so that it is not ignored? Thanks.
Bob Prud'homme
[email protected]
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Bob Prud'homme
[email protected]
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May 6, 2002 | 8:49 am
#2
Join Date: Aug 2001
Location: Boston, MA, USA
Posts: 1,470
United is HQ'ed in Chicago, IL:
Mailing address of Customer Relations is:
Customer RelationsWHQPW
P.O. Box 66100
Chicago, IL 60666
Tel
Customer Relations
1-877-228-1327 (Toll Free)
Fax: 1-877-406-1059 (Toll Free)
If you still don't get statisfaction, as a last resort you can try bypassing CR:
United Corp Office main number
Ph: 847-700-4000
Ask for the office of JOHN W. CREIGHTON, Jr. Chairman and CEO UAL Corp and United Airlines
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Michael Steinberg
Editor
BizTrip
http://www.biztrip.com
Mailing address of Customer Relations is:
Customer RelationsWHQPW
P.O. Box 66100
Chicago, IL 60666
Tel
Customer Relations
1-877-228-1327 (Toll Free)
Fax: 1-877-406-1059 (Toll Free)
If you still don't get statisfaction, as a last resort you can try bypassing CR:
United Corp Office main number
Ph: 847-700-4000
Ask for the office of JOHN W. CREIGHTON, Jr. Chairman and CEO UAL Corp and United Airlines
------------------
Michael Steinberg
Editor
BizTrip
http://www.biztrip.com
May 6, 2002 | 6:39 pm
#3
Original Poster
Join Date: May 2002
Posts: 15
TO: Businesstraveler
Do you address the letter to "Director", "VP", "Head" or just "Dear Sir". Thanks for the addresses and phone numbers.
Bob Prud'homme
Do you address the letter to "Director", "VP", "Head" or just "Dear Sir". Thanks for the addresses and phone numbers.
Bob Prud'homme
May 8, 2002 | 8:36 pm
#4
Join Date: Aug 2001
Location: Boston, MA, USA
Posts: 1,470
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by BobP:
TO: Businesstraveler
Do you address the letter to "Director", "VP", "Head" or just "Dear Sir". Thanks for the addresses and phone numbers.
Bob Prud'homme</font>
TO: Businesstraveler
Do you address the letter to "Director", "VP", "Head" or just "Dear Sir". Thanks for the addresses and phone numbers.
Bob Prud'homme</font>
If you don't have a specific name, "To whom it may concern" is still the old (and politically correct) standby.
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Michael Steinberg
Editor
BizTrip
http://www.biztrip.com
May 9, 2002 | 3:34 am
#5
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Reality, Freedom
Programs: AF FB Platinum For Life (F+ Rouge Vintage) / Hertz President's Circle / SNCF Grand Voyageur Le Club
Posts: 10,111
You can also use "Dear Sir or Madam" which is a bit more formal but perhaps less anonymous.
And if you want to know who is who at the top of United (directors and officers), go to:
http://www.ual.com/site/primaryFrame...6,1369,00.html
And if you want to know who is who at the top of United (directors and officers), go to:
http://www.ual.com/site/primaryFrame...6,1369,00.html