Everything you want to know about status at SPG
#61
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#62
Join Date: Jun 2007
Location: BWI/DCA/IAD
Programs: UA 1K, Marriott Titan., Hilton Diamond, Hertz Pres
Posts: 143
Q: Do Cash & Points stays count toward elite status?
A: No. "Guest will not receive Starpoints or airline miles for their reservation; therefore, a Cash & Points stay does not qualify as an eligible stay toward earning elite level or toward any promotions requiring nights or stays."
A: No. "Guest will not receive Starpoints or airline miles for their reservation; therefore, a Cash & Points stay does not qualify as an eligible stay toward earning elite level or toward any promotions requiring nights or stays."
#63
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#64
Suspended
Join Date: Aug 2005
Posts: 831
Spouse stays free with SPG ?
As a member of HHonors I may book a single room with Hilton and then bring my spouse for free.
Is there also such a spouse stays free policy with SPG hotels?
Is there also such a spouse stays free policy with SPG hotels?
#65
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#66
Join Date: Oct 2001
Location: Belo Horizonte, MG (CNF)
Programs: CM Presidential, Bonvoy Lifetime Titanium Elite
Posts: 1,113
I'm in doubt:
Do day room rates booked on SPG.com qualify for stay credit?
Do day room rates booked on SPG.com qualify for stay credit?
#67
Suspended
Join Date: Oct 2003
Location: New York, NY
Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred
Posts: 10,869
from the "What counts as a stay" thread
#68
Join Date: Aug 2000
Location: Seattle, WA
Programs: Alaska 100K - MM, defender of shoes on the carpeted bulkhead 4ever, AA LT PLT, Hyatt Glob, HH Dia
Posts: 7,446
Stupid question I know, but do W hotels have club lounges? I have six nights in NO with stays split between the 2 Ws and I would love to get some breakfast courtesy of my status before I head out to my meetings in the mornings.
I am a new PLT, I'm used to the Hyatt Diamond breakfast deals.
lala
I am a new PLT, I'm used to the Hyatt Diamond breakfast deals.
lala
#69
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Stupid question I know, but do W hotels have club lounges? I have six nights in NO with stays split between the 2 Ws and I would love to get some breakfast courtesy of my status before I head out to my meetings in the mornings.
I am a new PLT, I'm used to the Hyatt Diamond breakfast deals.
lala
I am a new PLT, I'm used to the Hyatt Diamond breakfast deals.
lala
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#70
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
I worry that some hotel (or even just an individual employee at a hotel) might one day try to strictly interpret the T&Cs to deny some benefits. For example, the Westin Los Cabos and the Westin Nusa Dua have the Royal Beach Club level and lounge. They are not generally known as "the Executive Level" even though they are Westins. And to get really picky, the T&Cs say "hotels" whereas the overview says, "Hotels & Resorts." I would hate to see a resort say that this part of the T&Cs doesn't apply to them.
Of course, if the T&Cs are correct and the overview description is misleading, I'd vote to just leave well enough alone.
#71
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
my two cents...
So, I personally would forget that the snapshot exists and enjoy the vista instead.
The T&C's are what is important in understanding your benefits as a Platinum member. The overview page is nothing more than an advertisement of those benefits.
YOMV.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#72
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
My concern is that the vista (T&Cs) is more strictly defined than the overview, but I don't think that it was meant to be.
It's precisely because the T&Cs are most important that I seek to have them restated where I see what appears to be a mistake that could turn against the members if someone decides to re-interpret them in the future.
#73
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
No, Your Opinion May Vary.
Of course it was meant to be that way.
There is no mistake to fix here. Focus on the vista and throw away the snapshot.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
My concern is that the vista (T&Cs) is more strictly defined than the overview, but I don't think that it was meant to be.
It's precisely because the T&Cs are most important that I seek to have them restated where I see what appears to be a mistake that could turn against the members if someone decides to re-interpret them in the future.
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
#74
Join Date: Sep 2005
Location: Lafayette, CO, USA
Programs: SPG Lifetime Plat, AA Gold, UA Gold, DL Silver, HH Gold, Vail Epic
Posts: 9,096
Bummer. Thanks go out to the Royal Beach Club hotels (err... "resorts") that apparently go above and beyond!
(And thanks to all those hotels that let us go into their Club Lounges for not just limiting us to accessing the hallways on the Club Levels! I've always thought that sounded silly.)
(And thanks to all those hotels that let us go into their Club Lounges for not just limiting us to accessing the hallways on the Club Levels! I've always thought that sounded silly.)
#75
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159