LEAVING IN 2009: Sheraton Moorea, Tahiti [Master Thread]
Dec 31, 2008, 9:03 pm
#226
Join Date: Mar 2007
Location: Midwest U.S.A
Programs: Too many to list. Since the early 90's.
Posts: 1,407
Just received another reconfirmation of my reservations at Sheraton Moorea and Sheraton Tahiti for July (using Starwood points). Everything looks good and I'm glad they are still going to accept Starwood points that have already been used to book nights there. This is great news! This came direct from FP central reservations. 
Happy New Year 2009 everyone!
Happy New Year 2009 everyone!
Jan 9, 2009, 8:19 am
#227
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,747
Hilton Moorea has its website up. This confirms they are one and the same property, as the telephone numbers are identical. It says it will be a Hilton this month. It shows it as a level 6, or 40K points/night. This compares favorably with the 20K points/night charged by Starwood.
The Starwood website still has no announcement about its leaving. I hope that we learn soon what the policy will be for future award reservations already booked.
The Starwood website still has no announcement about its leaving. I hope that we learn soon what the policy will be for future award reservations already booked.
Jan 9, 2009, 10:28 am
#228
Join Date: Nov 2003
Location: Alameda, CA, USA
Posts: 4,906
With whom have people been reconfirming? I emailed the reservations email on the Sheraton Moorea website a few days ago and haven't heard back. Thanks.
Jan 9, 2009, 12:17 pm
#229
FlyerTalk Evangelist
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
Any guesses on whether there will be any change in whether or how much the hotel will charge guests for upgrades to OWB properties? Is it fair to assume that the actual management will stay the same, even though the affiliation will change from Starwood to Hilton?
Also, do you think the change might involve refurbishment of rooms, along with the attendance construction noise while this goes on?
Also, do you think the change might involve refurbishment of rooms, along with the attendance construction noise while this goes on?
Jan 11, 2009, 4:15 pm
#230
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,747
The hotel now shows up on the Hilton website, but still does not show as leaving on the Starwood website. Starwood Lurker, once you are able to do so, it would be very helpful to let us know if Starwood will honor reward bookings, or if we must rebook with Hilton.
Jan 11, 2009, 4:37 pm
#231
Join Date: Aug 2005
Programs: SPG, AA: PLAT; Hilton: Diamon, UAL: Premier Exec; IC_PriClub; 308 hours flying Boeing 707's
Posts: 242
February Points Reservation
Since the hotel hasn't announced it's departure, I'm asking the platinum concierge to ensure that the Sheraton Moorea will honor my February points reservation. I'll post when I know more.
-- CaptainG
-- CaptainG
Jan 12, 2009, 12:04 pm
#232
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Best regards,
William R. Sanders
Online Guest Feedback Coordinator
Starwood Hotels & Resorts Worldwide
[email protected]
Jan 12, 2009, 6:12 pm
#233
Join Date: Aug 2005
Programs: SPG, AA: PLAT; Hilton: Diamon, UAL: Premier Exec; IC_PriClub; 308 hours flying Boeing 707's
Posts: 242
Property leaves 15 Jan 2009, will honor exisitng bookings
In my inbox at 1014 this AM:
Per your request with Platinum Concierge, please find attached the list of activities for Moorea. Also at the same time we would
Like to take this opportunity to inform you of the below. If you have any questions or need further assistance, please contact your
Platinum Concierge @ 1 888 625 4991.
On January 15, 2009, The Sheraton Moorea Lagoon Resort & Spa will no longer be a part of STARWOOD Hotels & Resorts. Although it will remain in operation and all existing and new bookings will be honored, the hotel will not be participating in any STARWOOD sponsored programs, including STARWOOD Preferred Guest, airline partner or other partner affinity programs. Therefore, no SPG points or airline miles will be awarded for stays from January 15, 2009. STARWOOD will continue to manage the St. Regis Bora Bora, Le Meridien Bora Bora and Le Meridien Tahiti. Thank you for your support and patronage.
Sincerely,
St. Regis Hotels & Resorts and The Luxury Collection| STARWOOD Hotels & Resorts Worldwide Inc.
Per your request with Platinum Concierge, please find attached the list of activities for Moorea. Also at the same time we would
Like to take this opportunity to inform you of the below. If you have any questions or need further assistance, please contact your
Platinum Concierge @ 1 888 625 4991.
On January 15, 2009, The Sheraton Moorea Lagoon Resort & Spa will no longer be a part of STARWOOD Hotels & Resorts. Although it will remain in operation and all existing and new bookings will be honored, the hotel will not be participating in any STARWOOD sponsored programs, including STARWOOD Preferred Guest, airline partner or other partner affinity programs. Therefore, no SPG points or airline miles will be awarded for stays from January 15, 2009. STARWOOD will continue to manage the St. Regis Bora Bora, Le Meridien Bora Bora and Le Meridien Tahiti. Thank you for your support and patronage.
Sincerely,
St. Regis Hotels & Resorts and The Luxury Collection| STARWOOD Hotels & Resorts Worldwide Inc.
Jan 12, 2009, 7:48 pm
#234
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
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Jan 12, 2009, 9:41 pm
#235
Join Date: Aug 2005
Programs: SPG, AA: PLAT; Hilton: Diamon, UAL: Premier Exec; IC_PriClub; 308 hours flying Boeing 707's
Posts: 242
Jan 13, 2009, 9:36 am
#236
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,747
At last, on the Starwood website:
William, can you clarify if the bolded statement means that award bookings will be honored?
Leaving Starwood on January 15, 2009
On January 15, 2009 the Sheraton Moorea Lagoon Resort and Spa will no longer be part of Starwood Hotels & Resorts. Although it will remain in operation and all existing and new bookings will be honored, the hotel will not be participating in any Starwood sponsored programs, including Starwood Preferred Guest, airline partner or other affinity programs. Therefore, no SPG points or airline miles will be awarded for stays from January 15, 2009 onwards. Starwood will continue to manage the St. Regis Bora Bora, Le Méridien Bora Bora and Le Méridien Tahiti. Thank you for your support and patronage.
On January 15, 2009 the Sheraton Moorea Lagoon Resort and Spa will no longer be part of Starwood Hotels & Resorts. Although it will remain in operation and all existing and new bookings will be honored, the hotel will not be participating in any Starwood sponsored programs, including Starwood Preferred Guest, airline partner or other affinity programs. Therefore, no SPG points or airline miles will be awarded for stays from January 15, 2009 onwards. Starwood will continue to manage the St. Regis Bora Bora, Le Méridien Bora Bora and Le Méridien Tahiti. Thank you for your support and patronage.
Jan 13, 2009, 10:41 am
#237
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,747
Award bookings will be honored
I am happy to report that I have received an email from the property manager, stating that future award bookings WILL be honored. Bravo, Starwood!
Bolding is mine.
Our records indicate that you have a reservation past January 15th, and the owner has agreed to honor all confirmed room rates and reservations including SPG Award redemption bookings. However, since the hotel will not be participating in any Starwood sponsored programs after the 15th, no SPG points will be awarded for your stay. Should you wish to modify your reservation, please contact one of our customer service representatives and they will be happy to assist you. Otherwise your reservation will remain as confirmed.
Jan 13, 2009, 11:41 am
#238
Join Date: Mar 2007
Location: Midwest U.S.A
Programs: Too many to list. Since the early 90's.
Posts: 1,407
Yes, all bookings including with SPG Awards will be honored by the owner, Louis Wane Societes des Hotels Tahitien S.A. Any of you that have a reservation for the Starwood managed hotels in FP that are going to be managed differently in the near future probably already received the email with the great news!
From email:
"...the owner has agreed to honor all confirmed room rates and reservations including SPG Award redemption bookings."
So, all is well! The only thing that will be affected when you are there is you won't be able to gain Starwood points for the stay or spending, dining. But, I'll plan on taking my Hilton credit card to use for spending at the resorts (dining, spa, etc) and gain those points.
A BIG thank you to the owner, Louis Wane Societes des Hotels Tahitien S.A. for agreeing to honor all bookings!
From email:
"...the owner has agreed to honor all confirmed room rates and reservations including SPG Award redemption bookings."
So, all is well! The only thing that will be affected when you are there is you won't be able to gain Starwood points for the stay or spending, dining. But, I'll plan on taking my Hilton credit card to use for spending at the resorts (dining, spa, etc) and gain those points.
A BIG thank you to the owner, Louis Wane Societes des Hotels Tahitien S.A. for agreeing to honor all bookings!
Jan 14, 2009, 6:03 am
#239
Join Date: Nov 1999
Location: Hong Kong
Posts: 313
While I'm quite relieved that all reservations will be honored, since we're scheduled to arrive there next week . . . it does bring up an interesting question for us. . . should we keep the Starwood redemption and hope that as a platinum, they would still treat us well, or cancel that reservations and use HHonors points to try to redeem it as lowly gold members?
I do value Starwood points a little higher so I think my 20,000 points per night is worth slightly more than the 40,000 Hhonors points. For you guys that have status on both programs, are you planning to keep your Starwood redemptions?
I do value Starwood points a little higher so I think my 20,000 points per night is worth slightly more than the 40,000 Hhonors points. For you guys that have status on both programs, are you planning to keep your Starwood redemptions?
Jan 14, 2009, 8:52 am
#240
Join Date: Jul 2006
Location: CA
Programs: Hyatt GP, SPG Gold, HH Gold, IC Amb.
Posts: 268
On a side note, we are only staying for two days in mid February but I would appreciate any tips on cheap eating or activities that you may be able to share when you get back.
Thanks,
David