Official Announcement: SPG and Marriott Programs to Merge on August 18th
Aug 17, 2018, 3:03 pm
#301
Join Date: Dec 2011
Location: SEA
Programs: BA Gold, Hyatt Glob, MR Plat, HH Diamond, IHG Amb
Posts: 443
Expect them all to roll together, so keep calling where you've been calling, keep using the URL you've been using. As long as you have two different accounts, I suggest using marriott.com for MR and spg.com for SPG, not that it should matter much. I suspect they will retire the spg.com URL sometime down the road.
And, don't expect the migration to be over much before Monday morning.
And, don't expect the migration to be over much before Monday morning.
Aug 17, 2018, 3:14 pm
#302
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
No, they are merging the programs this weekend and we will continue to have two accounts (MR & SPG) on the same system. Later, we will be asked to pick one of the accounts to survive and move the data from the other to that account. Then your second account should go away. Keep reading FT, especially posts from those that have jumped early to see if there are any pitfalls. UNLESS your merged data will bump your status, there is no harm in keeping the two accounts for now.
Aug 17, 2018, 3:16 pm
#303
Join Date: May 2015
Posts: 51
Hi , I have a small concern . If no one has an answer I imagine I'll find out any way before long . I booked seven night hotel + flights without specifying a hotel . Do you think I'll be able to trade the seven nights for more airline points after the change over or is it unknown at this point . Thanks !
Aug 17, 2018, 3:49 pm
#304
Join Date: Dec 2011
Location: SEA
Programs: BA Gold, Hyatt Glob, MR Plat, HH Diamond, IHG Amb
Posts: 443
No, they are merging the programs this weekend and we will continue to have two accounts (MR & SPG) on the same system. Later, we will be asked to pick one of the accounts to survive and move the data from the other to that account. Then your second account should go away. Keep reading FT, especially posts from those that have jumped early to see if there are any pitfalls. UNLESS your merged data will bump your status, there is no harm in keeping the two accounts for now.
Aug 17, 2018, 4:09 pm
#305
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
That's fine, I'm betting all accounts will need to be merged by year end. When will you have the combined 50 nights and when is your next stay after that? If it's not until say October, then hold off merging your accounts would be a safe thing to do. The decision is yours.
Aug 17, 2018, 4:33 pm
#306
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,747
I have a 35,000 (SPG points) one-night award redemption booked for a Starwood property for later this year. Am I correct in assuming that, after Aug. 18 I'll be able to convert it to a 60,000 (new Marriott points) stay, with the balance of 45,000 (new Marriott points) refunded into my account? And if I can't do that and decide to cancel the stay, will there be any problem getting 105,000 (new Marriott) points refunded into my account?
Aug 17, 2018, 4:51 pm
#307
Join Date: Jun 2008
Location: BDU
Programs: DL:MM, Marriott:LTT
Posts: 8,779
Hi , I have a small concern . If no one has an answer I imagine I'll find out any way before long . I booked seven night hotel + flights without specifying a hotel . Do you think I'll be able to trade the seven nights for more airline points after the change over or is it unknown at this point . Thanks !
Aug 17, 2018, 6:47 pm
#308
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,721
Do I need to transfer my SPG points -> Marriott account on August 18 or will that be done automatically? If not automatic is it an instant transfer online?
Aug 17, 2018, 6:52 pm
#309
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Aug 18, 2018, 11:19 am
#311
FlyerTalk Evangelist
Join Date: May 2002
Location: Pittsburgh
Programs: MR/SPG LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus
Posts: 31,008
Aug 18, 2018, 2:33 pm
#312
Join Date: Aug 2018
Programs: United
Posts: 2
Refused Amex Starpoints
I have several Amex SPG cards and like clockwork amex transfers my points monthly and SPG accepts them the same day.
Until merger time.
I have confirmed with 3 separate calls to Amex they transferred as normal points from my personal card on 8/9 to partner SPG and on 8/12 for my business card.
This represents over 120k points.
However these points did not show up in my SPG account, after several calls, and email exchanges I was told to contact a manager at SPG. The manger carol after an extended delay confirmed that on instruction from Marriott SPG would not accept the points from Amex.
It would seem this is an attempt to defer acceptance until post combination purely to avoid paying the property 3 to 1 conversion.
Anyone else have this experience check your totals and contact me please. Here or direct at [email protected]
Until merger time.
I have confirmed with 3 separate calls to Amex they transferred as normal points from my personal card on 8/9 to partner SPG and on 8/12 for my business card.
This represents over 120k points.
However these points did not show up in my SPG account, after several calls, and email exchanges I was told to contact a manager at SPG. The manger carol after an extended delay confirmed that on instruction from Marriott SPG would not accept the points from Amex.
It would seem this is an attempt to defer acceptance until post combination purely to avoid paying the property 3 to 1 conversion.
Anyone else have this experience check your totals and contact me please. Here or direct at [email protected]
Aug 19, 2018, 6:12 am
#313
Join Date: May 2007
Location: Zurich
Programs: BA GGL, TK*G EL, KL P ELPL, ex AB P, ex LH/LX Sen, HHonors D4L, Bonvoy P
Posts: 1,647
My iPhone just auto-updated the SPG (and Marriott) app.
I got a new SPG number (but not the Marriott number which is unchanged) and my points tripled. So far so good.
I'm less amused that the new account does NOT show that I qualified as Plat based on SPG stays (min 25). In contrary, it shows that I need a substanitial number of additional nights, according to the new policy, which however should only kick in in 2019 ... as discussed here!
I got a new SPG number (but not the Marriott number which is unchanged) and my points tripled. So far so good.
I'm less amused that the new account does NOT show that I qualified as Plat based on SPG stays (min 25). In contrary, it shows that I need a substanitial number of additional nights, according to the new policy, which however should only kick in in 2019 ... as discussed here!
Aug 19, 2018, 6:25 am
#314
Join Date: Nov 2012
Programs: BA Bronze, United 1K, HH Gold, SPG Platinum, Marriott Platinum
Posts: 3,477
As expected I'm now Platinum Elite due to Marriott due to United (I was Gold until yesterday). Not that it did me any good on this stay as I'm checking out in 20 minutes.
But my SPG numbers are tripled and the number looks correct.
But my SPG numbers are tripled and the number looks correct.
Aug 19, 2018, 6:27 am
#315
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,169