No housekeeping on Christmas?
Dec 30, 2017, 3:30 pm
#1
Original Poster
Join Date: Jul 2005
Location: IAD, DCA
Programs: UA-Plat, Marriott-Plat, AAI, AAII
Posts: 3,758
No housekeeping on Christmas?
I'm just curious if anyone else has ever seen this.
I've stayed at the same Four Points on Christmas night for 15 years (it's only a mile or so from the in-laws).
This year, for the 1st time, they did not tell me at check-in on 12/24, but rather slid a notice under the door some time after 11PM on 12/24, that they were giving the housekeeping crew the day off on 12/25.
The notice said that I could pick up clean towels at the desk.
It's not a big deal to me but I found it unusual.
Comments?
I've stayed at the same Four Points on Christmas night for 15 years (it's only a mile or so from the in-laws).
This year, for the 1st time, they did not tell me at check-in on 12/24, but rather slid a notice under the door some time after 11PM on 12/24, that they were giving the housekeeping crew the day off on 12/25.
The notice said that I could pick up clean towels at the desk.
It's not a big deal to me but I found it unusual.
Comments?
Dec 30, 2017, 4:04 pm
#2
Join Date: Aug 2003
Location: Northern California
Programs: I want to be free! Free!
Posts: 3,455
I'm just curious if anyone else has ever seen this.
I've stayed at the same Four Points on Christmas night for 15 years (it's only a mile or so from the in-laws).
This year, for the 1st time, they did not tell me at check-in on 12/24, but rather slid a notice under the door some time after 11PM on 12/24, that they were giving the housekeeping crew the day off on 12/25.
The notice said that I could pick up clean towels at the desk.
It's not a big deal to me but I found it unusual.
Comments?
I've stayed at the same Four Points on Christmas night for 15 years (it's only a mile or so from the in-laws).
This year, for the 1st time, they did not tell me at check-in on 12/24, but rather slid a notice under the door some time after 11PM on 12/24, that they were giving the housekeeping crew the day off on 12/25.
The notice said that I could pick up clean towels at the desk.
It's not a big deal to me but I found it unusual.
Comments?
Dec 30, 2017, 4:39 pm
#3
Join Date: Apr 2012
Location: Canada
Programs: AC E50k, A3*G, UA*S, MR Titanium, HHonors Gold, Carlson Gold, NEXUS
Posts: 3,669
Did you get MAGC points? 
Dec 30, 2017, 7:04 pm
#4
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,755
Dec 30, 2017, 7:27 pm
#5
Join Date: Jan 2005
Location: Maine
Programs: UA Gold, Hyatt Glob, Marriott Plat, National EE, Hertz PC
Posts: 706
Jan 2, 2018, 4:41 am
#6
Original Poster
Join Date: Jul 2005
Location: IAD, DCA
Programs: UA-Plat, Marriott-Plat, AAI, AAII
Posts: 3,758
Jan 2, 2018, 6:44 am
#7
Join Date: Nov 2008
Programs: SPG-Plat, Hilton-Diamond, Club Carlson-Silver, Cathay-Diamond, Virgin-Gold
Posts: 2,183
Unacceptable, you made a reservation based on expecting a service. I would certainly expect a reasonable amount of points for this. Either they messed the rota up for housekeeping or the out sourcing company wanted double time but either way it's not your issue and the way they went about it is very under hand.
Jan 2, 2018, 7:28 am
#8
Original Member
Join Date: May 1998
Location: The shape-shifting urban sprawl that is El Lay. FT member #71.
Programs: UA Gold & MM; DL & AA credit card dirt status; Hilton Diamond; Marriott Fool's Gold
Posts: 4,690
Worst part of Christmas Day was overcrowding, as the Park closed early - 7pm. Other days during the season the Park was open to midnight. The daily attendance was about the same Christmas Day or the day after (about 50-55,000 people).
Jan 3, 2018, 7:41 am
#9
Original Poster
Join Date: Jul 2005
Location: IAD, DCA
Programs: UA-Plat, Marriott-Plat, AAI, AAII
Posts: 3,758
I did not save it. It was just an 8.5 x 11 sheet of paper that said that the hotel had decided to give the housekeeping staff the day off "to be with their families" and that clean towels were available at the desk.
Jan 3, 2018, 7:44 am
#10
Original Poster
Join Date: Jul 2005
Location: IAD, DCA
Programs: UA-Plat, Marriott-Plat, AAI, AAII
Posts: 3,758
Interestingly, I just got an email from the manager thanking me for my input on a "how was your stay?" survey. He said he was sorry but offered no points. Of course I replied by asking what he was going to do about it.