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Old Nov 11, 2017, 8:30 pm
  #1  
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Reviewing SPG hotels

Besides TripAdvisor, are there any venues where one can submit reviews of SPG hotel stays - preferably something on a SPG platform, which is viewed by SPG (and not just the hotel's own) management.
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Old Nov 12, 2017, 1:49 am
  #2  
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Not sure how you’ve missed it, but there is a review function on the spg website.

See for example :
https://www.starwoodhotels.com/prefe...ropertyID=4429

More info here :
New Feature: Ratings and Reviews on spg.com
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Old Nov 12, 2017, 5:26 am
  #3  
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If you want SPG program management and Marriott execs to know something about your experience at a property, write to them directly. Just putting something out there and hoping the right people find it is ... weak.
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Old Nov 12, 2017, 10:04 am
  #4  
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Originally Posted by Oxon Flyer
Not sure how you’ve missed it, but there is a review function on the spg website.
Mea culpa .. I had indeed missed it. Thank you for pointing this out


Originally Posted by 3Cforme
If you want SPG program management and Marriott execs to know something about your experience at a property, write to them directly. Just putting something out there and hoping the right people find it is ... weak.
Where does one find the relevant contact details?
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Old Nov 12, 2017, 10:21 am
  #5  
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There also are numerous Expert Reviews here on FT of SPG properties. I know that Starwood Lurkers and others from SPG do see those and share them within SPG executive leadership.
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Old Nov 12, 2017, 11:10 am
  #6  
 
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Originally Posted by puchong

Where does one find the relevant contact details?
Open the app on your phone and hit "customer support", or do it from the website once you are logged in.
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