Reviewing SPG hotels
#1
Original Poster
Join Date: Mar 2017
Posts: 1,727
Reviewing SPG hotels
Besides TripAdvisor, are there any venues where one can submit reviews of SPG hotel stays - preferably something on a SPG platform, which is viewed by SPG (and not just the hotel's own) management.
#2
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,032
Not sure how you’ve missed it, but there is a review function on the spg website.
See for example :
https://www.starwoodhotels.com/prefe...ropertyID=4429
More info here :
New Feature: Ratings and Reviews on spg.com
See for example :
https://www.starwoodhotels.com/prefe...ropertyID=4429
More info here :
New Feature: Ratings and Reviews on spg.com
#3
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
If you want SPG program management and Marriott execs to know something about your experience at a property, write to them directly. Just putting something out there and hoping the right people find it is ... weak.
#4
Original Poster
Join Date: Mar 2017
Posts: 1,727
Where does one find the relevant contact details?
#5
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
There also are numerous Expert Reviews here on FT of SPG properties. I know that Starwood Lurkers and others from SPG do see those and share them within SPG executive leadership.