disappointed in spg plat customer service
Dec 23, 2016, 8:18 am
#16
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,032
Perhaps another 'live and learn' moment is that you could also have asked 'us lot' here on the forum too. @:-)
Dec 23, 2016, 9:02 am
#17
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
OP's complaint is all generalities. Without knowing the exact nature of the service he asked for, how can anybody here respond?
Did he ask for a room for 5 when the limit was 3 or 4? Did he ask for a restaurant reservation? Did he ask which property was best?
Without knowing the specific question(s), no way to respond.
Otherwise, this is just a circular and ongoing whine about how things used to be better.
Did he ask for a room for 5 when the limit was 3 or 4? Did he ask for a restaurant reservation? Did he ask which property was best?
Without knowing the specific question(s), no way to respond.
Otherwise, this is just a circular and ongoing whine about how things used to be better.
Dec 23, 2016, 11:18 am
#18
Suspended
Join Date: Aug 2013
Location: Southern California, USA
Programs: Marriott Ambassador and LTT, UA Plat/LT Gold, AA Gold
Posts: 8,764
OP's complaint is all generalities. Without knowing the exact nature of the service he asked for, how can anybody here respond?
Did he ask for a room for 5 when the limit was 3 or 4? Did he ask for a restaurant reservation? Did he ask which property was best?
Without knowing the specific question(s), no way to respond.
Otherwise, this is just a circular and ongoing whine about how things used to be better.
Did he ask for a room for 5 when the limit was 3 or 4? Did he ask for a restaurant reservation? Did he ask which property was best?
Without knowing the specific question(s), no way to respond.
Otherwise, this is just a circular and ongoing whine about how things used to be better.