Change in Plat Breakfast Policy?
Dec 13, 2016, 9:29 am
#16
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This property has quite a few rogue agents and has been problematic in the past WRT to SPG program recognition. If they keep coming up with this nonsense, they need to decide if they will remain part of the program or not.
Was the agent in question a female Eastern European accent? That agent, who've I've dealt with before, would prefer to cancel the entire SPG program altogether if it was up to her
Let William and team take care of this - but you are entitled to the daily Continental (at a minimum) breakfast (or points).
Was the agent in question a female Eastern European accent? That agent, who've I've dealt with before, would prefer to cancel the entire SPG program altogether if it was up to her
Let William and team take care of this - but you are entitled to the daily Continental (at a minimum) breakfast (or points).
Dec 13, 2016, 3:45 pm
#17
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I think IHG's Platinum benefit is breakfast for 1 day, right?
Dec 13, 2016, 4:09 pm
#18
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Dec 13, 2016, 7:26 pm
#19
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Dec 15, 2016, 6:04 am
#20
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UPDATE - William and his team reached out to the hotel and got things straightened out.
When I talked to one of the long-term staff they mentioned that there is new management at the hotel who are trying to cut costs and have some creative interpretations of the SPG program...
When I talked to one of the long-term staff they mentioned that there is new management at the hotel who are trying to cut costs and have some creative interpretations of the SPG program...
Dec 15, 2016, 1:51 pm
#21
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Dec 15, 2016, 3:52 pm
#22
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UPDATE - William and his team reached out to the hotel and got things straightened out.
When I talked to one of the long-term staff they mentioned that there is new management at the hotel who are trying to cut costs and have some creative interpretations of the SPG program...
When I talked to one of the long-term staff they mentioned that there is new management at the hotel who are trying to cut costs and have some creative interpretations of the SPG program...