Cancelled reservations not disappearing from MY STAYS list
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Cancelled reservations not disappearing from MY STAYS list
Cancelled two reservations in the last few days, yet they still show up on MY STAYS list. One is for Dec 6-8, so not a big deal. Should disappear shortly. The other is for Aug 2017 after my BRG was denied. So will that remain on my account for the next 8 months???
When I click on the reservation, it does say that it's been cancelled.
Edit: My mistake, second cancelled reservation is gone. It's just the first one that's still showing up and should disappear in a few days. Nothing to see here. Move along.
When I click on the reservation, it does say that it's been cancelled.
Edit: My mistake, second cancelled reservation is gone. It's just the first one that's still showing up and should disappear in a few days. Nothing to see here. Move along.
Last edited by margarita girl; Dec 5, 2016 at 7:35 am
#2
FlyerTalk Evangelist
Original Poster
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Oh joy. Toronto hotel has gone ahead and charged my US credit card for a 2 night stay (even though I used a Cdn card to make the booking) as if I was a no show. Reservation was cancellable and I cancelled 3 days before arrival. Sigh.
I forwarded my cancellation confirmation to hotel. Wonder who will cover my foreign exchange loss.
Note to self: if cancelled reservation is still showing up in your account, all is not well!
I forwarded my cancellation confirmation to hotel. Wonder who will cover my foreign exchange loss.
Note to self: if cancelled reservation is still showing up in your account, all is not well!