ATTN: Sheraton in Puerto Vallarta closed to 12/31
Nov 2, 2002, 11:38 pm
#1
Original Poster
Join Date: Jun 2001
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Posts: 5,118
ATTN: Sheraton in Puerto Vallarta closed to 12/31
gleff first posted this in the PVR Master Thread thread, but I thought I would bring this to its own for those who do not peruse regularly:
Some important websites for rebooking:
For stays until November 30:
http://promo.starwood.com/mexico_DM/
For stays after December 1:
www.expedia.com ($76/night at Westin)
www.orbitz.com
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Due to Hurricane Kenna, The Sheraton Buganvilias Resort & Towers located in
Puerto Vallarta, Mexico will remain closed until December 31, 2002. The
hotel's public areas were affected, but the buildings did not sustain any
structural damage. Your reservation, confirmation # XXXXXXXXX, arriving on
12/XX/02 has been cancelled without penalty. Your cancellation number is
XXXXXXXXX. Please contact us at 1-800-782-9488 if you want to confirm a
reservation for an alternate location or date.</font>
Puerto Vallarta, Mexico will remain closed until December 31, 2002. The
hotel's public areas were affected, but the buildings did not sustain any
structural damage. Your reservation, confirmation # XXXXXXXXX, arriving on
12/XX/02 has been cancelled without penalty. Your cancellation number is
XXXXXXXXX. Please contact us at 1-800-782-9488 if you want to confirm a
reservation for an alternate location or date.</font>
For stays until November 30:
http://promo.starwood.com/mexico_DM/
For stays after December 1:
www.expedia.com ($76/night at Westin)
www.orbitz.com
Nov 4, 2002, 10:13 am
#2
Join Date: Aug 2001
Posts: 9,677
Luckily, I booked the 70-something/night rate at the Westin.. for dates after Nov 30, I recommend looking into hotels downtown. Orbitz rates are pretty good - I'm paying $45/night for Playa Los Arcos. I'm sure it could be cheaper if, say, I used a local travel agent.. but that's still a good deal for any decent hotel.
Nov 19, 2002, 3:09 pm
#3
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
The Sheraton Buganvilias now informs us that they will be closed until February 1, 2003.
We are contacting anyone that may have booked a reservation for January 2003 via whatever means available to us to advise guests of this new development.
Best regards,
William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide
[email protected]
We are contacting anyone that may have booked a reservation for January 2003 via whatever means available to us to advise guests of this new development.
Best regards,
William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide
[email protected]
Nov 19, 2002, 3:20 pm
#4
Suspended
Join Date: Dec 2001
Location: new york, ny, usa
Posts: 13,536
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Starwood Lurker:
The Sheraton Buganvilias now informs us that they will be closed until February 1, 2003.
We are contacting anyone that may have booked a reservation for January 2003 via whatever means available to us to advise guests of this new development.
Best regards,
William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide
[email protected] </font>
The Sheraton Buganvilias now informs us that they will be closed until February 1, 2003.
We are contacting anyone that may have booked a reservation for January 2003 via whatever means available to us to advise guests of this new development.
Best regards,
William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide
[email protected] </font>
well, i was down there this past weekend. have to say, the westin didn't seem to get too much damage although there was tons of work being done on the property. but, i'm not sure if this was scheduled work in anticipation of the "busy" season (thanksgiving, xmas, new years, etc.) or hurricane related work.
the westin was really great and i posted a review on the PVR master thread.
i drove by the sheraton and it looked completely dark. good luck to all.
Nov 19, 2002, 6:51 pm
#5
Join Date: Oct 2001
Location: From: PWM
Programs: United GS, Fairmont Platinum,SPG LTPlat, Hilton Diamond, MarriottGold..like the rest of the world
Posts: 4,401
Lurker -- can you advise us about the specifics of what's going on at the Buganvilias? I mean three months is a L O N G time to be closed for repairs. I know this place took a beating on the exterior, but are in-room renovations occuring now as well? I was there 2 years ago and had a delightful time in a towers room; however, the room was your very basic Mexican motif --nothing special. Any chance they're taking this opportunity to work on some interior upgrades as well??
Nov 19, 2002, 6:57 pm
#6
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by sbtinme:
Lurker -- can you advise us about the specifics of what's going on at the Buganvilias? I mean three months is a L O N G time to be closed for repairs. I know this place took a beating on the exterior, but are in-room renovations occuring now as well? I was there 2 years ago and had a delightful time in a towers room; however, the room was your very basic Mexican motif --nothing special. Any chance they're taking this opportunity to work on some interior upgrades as well??</font>
Lurker -- can you advise us about the specifics of what's going on at the Buganvilias? I mean three months is a L O N G time to be closed for repairs. I know this place took a beating on the exterior, but are in-room renovations occuring now as well? I was there 2 years ago and had a delightful time in a towers room; however, the room was your very basic Mexican motif --nothing special. Any chance they're taking this opportunity to work on some interior upgrades as well??</font>
When I told him the hotel would be operational on January 1st, he did everything he could to convince me otherwise. Apparently the damage was a lot worse than they originally expected. Who knows what they're finding as they go along? Not me, certainly.
Best regards,
William R. Sanders
Specialist, E-Communications Department
Starwood Hotels & Resorts Worldwide
[email protected]
[This message has been edited by Starwood Lurker (edited 11-19-2002).]
Nov 19, 2002, 10:25 pm
#7
FlyerTalk Evangelist
Join Date: Jul 1999
Location: Over the Bay Bridge, CA
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Posts: 38,638
You just never know what you will find from an initial assessment. The Hyatt by SFO "looked" ok after the 1989 earthquake (and the hotel was new) and indeed, it was ready to collapse and had to be essentially structurally rebuilt without tearing it down.
Nov 20, 2002, 5:07 am
#8
Join Date: Dec 2000
Location: MA
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Posts: 8,907
According to friends of ours who reside in Mexico, one cannot apply USA construction timeframes to Mexican contractors. Everything just takes longer in Mexico to get done. Hope that isn't too politically incorrect...
Nov 20, 2002, 8:44 am
#9
Join Date: Oct 2001
Location: From: PWM
Programs: United GS, Fairmont Platinum,SPG LTPlat, Hilton Diamond, MarriottGold..like the rest of the world
Posts: 4,401
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by RobertS975:
According to friends of ours who reside in Mexico, one cannot apply USA construction timeframes to Mexican contractors. Everything just takes longer in Mexico to get done. Hope that isn't too politically incorrect...</font>
According to friends of ours who reside in Mexico, one cannot apply USA construction timeframes to Mexican contractors. Everything just takes longer in Mexico to get done. Hope that isn't too politically incorrect...</font>
I hear you!
Jan 13, 2003, 5:08 pm
#10
Join Date: Mar 2001
Location: Los Angeles
Posts: 232
update from the Buganvilias hotel page on the SPG website:
I am planning on staying there the weekend of May 1-4, so I hope this date doesn't slip.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Due to hurricane Kenna, the hotel will remain closed until April 30, 2003. The hotel's public areas were affected but the buildings did not sustain any structural damage. Please contact the hotel for further information.</font>
Feb 3, 2003, 1:45 pm
#11
Join Date: Mar 2001
Location: Los Angeles
Posts: 232
Now the website says closed through June 30th. Looks like I will not be using SW on this trip since the Westin is booked for the dates I want. Any advice on other hotels in Puerto Vallarta?
Feb 3, 2003, 2:22 pm
#12
Join Date: Sep 2002
Posts: 385
What are you looking for? Something 5/6 stars or are you willing to go to a 4 star? Do you want to be close to downtown, the Marina, Nueva Vallarta, or the southern part of the bay? How much do you want to spend?
FT
FT
Feb 18, 2003, 7:16 pm
#13
Join Date: Oct 2002
Programs: Marriott Plat Premier/LT Plat; SPG Plat/LT Gold; Hilton Gold; Hyatt Plat
Posts: 2,356
There website says reopening in May, yet Starwood shows July 1.. Any Idea?
We are very pleased to share with you, our valued guests and friends, the fantastic news of just a few of many renovations and improvements being done to our hotel.
Our motor lobby is being relocated to provide our guests with a glittering view of the ocean upon arrival, as well as expanded area for Improved vehicle circulation.
Our reception area will be totally renovated and the main lobby enlarged.
Our new enclosed air-conditioned bar "El Embarcadero" featuring live music, indoor and outdoor seating, will connect our original lobby bar to our restaurant "Las Gaviotas".
Our "La Villita" restaurant is being totally redone, crowned by a spectacular Palapa, upgraded by both indoor and outdoor seating, and enhanced by a state-of- the-art glass enclosed kitchen offering guests a viewing of food preparation.
New covered pass ways will connect the main hotel to the restaurants and suite building providing shelter from the occasional, summer afternoon rains.
A brand new pool side snack bar "Buganvilias"
Relocated and enlarged public bathrooms.
Our brand new landscaped gardens will offer unobstructed views of the downtown area, the ocean, and the Marina area from every angle.
Renovation of both our swimming pools, swim-up bars, and beach club area.
Expanded shopping arcade, incorporating a new Business Center.
New telephone system allowing our guests the use of high-speed Internet service.
Enlargement and enhancement of our existing meeting rooms, Buganvilias ball room, the addition of new meeting and executive rooms, as well as an exhibit hall.
New laundry & dry cleaning facilities in addition to new air conditioning system.
And the list goes on and on...The Sheraton Buganvilias Resort & Towers is being changed for the better and we invite you to join us in our excitement.
This monumental renovation requires time and we must postpone our opening date to May, 2003. We apologize for any inconvenience this delay may cause our esteemed guests and look forward to sharing our new beautiful hotel with you in just a few months.
We are very pleased to share with you, our valued guests and friends, the fantastic news of just a few of many renovations and improvements being done to our hotel.
Our motor lobby is being relocated to provide our guests with a glittering view of the ocean upon arrival, as well as expanded area for Improved vehicle circulation.
Our reception area will be totally renovated and the main lobby enlarged.
Our new enclosed air-conditioned bar "El Embarcadero" featuring live music, indoor and outdoor seating, will connect our original lobby bar to our restaurant "Las Gaviotas".
Our "La Villita" restaurant is being totally redone, crowned by a spectacular Palapa, upgraded by both indoor and outdoor seating, and enhanced by a state-of- the-art glass enclosed kitchen offering guests a viewing of food preparation.
New covered pass ways will connect the main hotel to the restaurants and suite building providing shelter from the occasional, summer afternoon rains.
A brand new pool side snack bar "Buganvilias"
Relocated and enlarged public bathrooms.
Our brand new landscaped gardens will offer unobstructed views of the downtown area, the ocean, and the Marina area from every angle.
Renovation of both our swimming pools, swim-up bars, and beach club area.
Expanded shopping arcade, incorporating a new Business Center.
New telephone system allowing our guests the use of high-speed Internet service.
Enlargement and enhancement of our existing meeting rooms, Buganvilias ball room, the addition of new meeting and executive rooms, as well as an exhibit hall.
New laundry & dry cleaning facilities in addition to new air conditioning system.
And the list goes on and on...The Sheraton Buganvilias Resort & Towers is being changed for the better and we invite you to join us in our excitement.
This monumental renovation requires time and we must postpone our opening date to May, 2003. We apologize for any inconvenience this delay may cause our esteemed guests and look forward to sharing our new beautiful hotel with you in just a few months.
Feb 18, 2003, 7:28 pm
#14
Company Representative - Starwood
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
The best information I have is that they will be closed through June 30th. If they anticipate opening earlier, it would be nice for them to let us know about it. 
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.
Sincerely,
William R. Sanders
Customer Service Coordinator
Starwood Preferred Services
[email protected]
Cast your vote! Visit www.freddieawards.com and choose your favorite frequent travel programs today.