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FAQ: How long for SPG points to transfer TO an airline; and between SPG accounts ?

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Old Apr 8, 2015, 9:32 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: margarita girl
TO AIRLINES

Aegean Airlines (A3) Initiated: Sun 22 Oct 2017 Received: Thurs 02 Nov 2017
Aegean Airlines (A3) Initiated: Thu 10 May 2018 Received: Mon 21 May 2018
Air Canada (AC) Initiated: Sat 18 Apr 2015 Received: Wed 22 Apr 2015, but dated Sat 18 Apr 2015
Air Canada (AC) Initiated: Wed 22 Apr 2015 Received: Sun 26 Apr 2015, but dated Wed 22 Apr 2015
Air Canada (AC) Initiated: Thu 7 May 2015 Received: Mon 11 May 2015, but dated Thu 7 May 2015
Air Canada (AC) Initiated: Sun 25 Oct 2015 Received: Thur 29 Oct 2015
Air Canada (AC) Initiated: Tue 12 Jul 2016 13:19 Received: Sat 16 Jul 2016 21:43
Alaska Airlines (AS) Initiated: Mon 2 Feb 2015 17:57 Received: Sat 7 Feb 2015 01.30
Alaska Airlines (AS) Initiated: Mon 21 Dec 2015 07:30 Received: Wed 23 Dec 2015 08:30
Alaska Airlines (AS) Initiated: Sat 23 Jan 2016 18:00 Received: Sun 24 Jan 2016 21:00
Alaska Airlines (AS) Initiated: Fri 26 Feb 2016 15:00 Received: Sun 28 Feb 2016 22:00
Alaska Airlines (AS) Initiated: Tue 1 Mar 2016 12:00 Received: Wed 2 Mar 2016 23:00
Alaska Airlines (AS) Initiated: Thu 21 Apr 2016 17:46 Received: Sat 23 April 2016 06:00
Alaska Airlines (AS) Initiated: Tue 9 Aug 2016Received: Wed 10 Aug 2016 after about 30 hours
Alaska Airlines (AS) Initiated: Fri 20 Aug 2016 16:00 Received: Sat 21 Aug 2016 21:00
Alaska Airlines (AS) Initiated: Thur 26 Jan 2017 09:20 Received: Fri 27 Jan 2016 14:00
Alaska Airlines (AS) Initiated: Wed Mar 1 2017 16:55 Received: Thurs Mar 2 2017
Alaska Airlines (AS) Initiated: Thur Mar 2 2017 16:55 Received: Fri Mar 3 2017
Alaska Airlines (AS) Initiated: Wed Dec 6 2017 AM Eastern Received: Fri Dec 8 2017 Evening
Alaska Airlines (AS) Initiated: Sat Dec 9 2017 AM Eastern Received: Sun Dec 10 2017 Evening
Alaska Airlines (AS) Initiated: Mon May 14 2018 PM Eastern Received: Wed May 16 2018 Morning
American Airlines (AA) Initiated: Sat 9 May 2015 Received: Wed 13 May 2015
American Airlines (AA) Initiated: Mon 29 June 2015 Received: Fri 3 July 2015
American Airlines (AA) Initiated: Tues 30 June 2015 Received: Sat 4 July 2015
American Airlines (AA) Initiated: Fri 9 Oct 2015 22:00 Received: Sun 11 Oct 2015 10:00
American Airlines (AA) Initiated: Tues 12 Jan 2016 Received: Wed 13 Jan 2016
American Airlines (AA) Initiated: Thur 18 Feb 2016 15:00 Received: Sat 20 Feb 2016 09:00
American Airlines (AA) Initiated: Mon 29 Feb 2016 23:45 Received: Tue 1 Mar 2016 23:45
American Airlines (AA) Initiated: Tue 1 Mar 2016 07:40 Received: Wed 2 Mar 2016 23:15
American Airlines (AA) Initiated: Wed 2 Mar 2016 00:45 Received: Wed 2 Mar 2016 22:30
American Airlines (AA) Initiated: Wed 2 Mar 2016 07:40 Received: Fri 4 Mar 2016 08:30
American Airlines (AA) Initiated: Sat 30 Apr 2016 00:20 Received: Sat 30 Apr 2016 23:15
American Airlines (AA) Initiated: Thu 1 Sep 2016 00:04Received: Fri 2 Sep 2016 6:30am (~30 hours)
American Airlines (AA) Initiated Dec. 2 2016 11:54am Received Dec. 4 10:00am
American Airlines (AA) Initiated Sun. Dec 4 1:14pm Received Tuesday Dec. 6 by 9:00am
American Airlines (AA) Initiated Tue. Jan 24, 2017 7:45pm Received Thu Jan 26, 2017 by 8:45am
American Airlines (AA) Initiated Thurs, Feb 8, 2018 12:26pm Received Sat, Feb 10th by 8:20am
American Airlines (AA) Initiated Mon, May 28, 2018 1am Received Tue, May 27 11 pm
American Airlines (AA) Initiated Mon, Apr 24, 2018 11 pm Received Thu, Apr 26 11 am
American Airlines (AA) Initiated Friday, August 3rd, 2018 6:45 pm Received Sunday, August 5th 11 am
Amtrak Initiated Fri. Apr 21, 2017 9:00am Received Sat Apr 22, 2017 by 10:00pm
Amtrak Initiated Thurs Mar 22 2018 1:07PM Received Fri Mar 23, 2018 by 10AM
All Nippon Airways (ANA) Initiated: Thur 6 Oct 2016 Received Thu Jan 26, 2017 by 8:45am
All Nippon Airways (ANA) Initiated: Monday 20 March 2017 Received: Monday 3 April 2017
All Nippon Airways (ANA) Initiated: Saturday, 3 Feb and Monday 5 Feb 2018 Received: Monday 19 Feb 2018
All Nippon Airways (ANA) Initiated : Friday , 13 April & Saturday,14 April 2018 Received : First lot on Tuesday17 April , second lot on Monday 23 April,2018
Asiana Airlines (OZ) Initiated: Sat 21 May 2016 Received: Thur 2 June 2016
Asiana Airlines (OZ) Initiated: Mon 1 Aug 2016 Received: Tue 16 Aug 2016
Asiana Airlines (OZ) Initiated: Sun 16 Oct 2016 Received: Tue 1 Nov 2016
Asiana Airlines (OZ) Initiated: Tue 25 Oct 2016 Received: Tue 1 Nov 2016
Asiana Airlines (OZ) Initiated: Thu 7 Apr 2017 Received: Sun 17 Apr 2017
Asiana Airlines (OZ) Initiated: Sat 12 Aug 2017 Received: Tues 22 Aug 2017
Asiana Airlines (OZ) Initiated: Sun 13 Aug 2017 Received: Wed 30 Aug 2017
Asiana Airlines (OZ) Initiated: Sun 12 Nov 2017 Received: Mon 20 Nov 2017
Asiana Airlines (OZ) Initiated: Wed 15 Nov 2017 Received: Wed 6 Dec 2017
Asiana Airlines (OZ) Initiated: Thu 25 Jan 2018 Received: Thu 8 Feb 2018
Asiana Airlines (OZ) Initiated: Mon 9 Apr 2018 and Tues 10 Apr 2018 Received: Sun 22 Apr 2018 (both transfers received approx 8:30 pm EDT)
British Airways (BA) Initiated: Tue 22 Aug 2017 Received: Tue 12 Sep 2017
British Airways (BA) Initiated: Wed 30 Aug 2017 Received: Tue 12 Sep 2017
Cathay Pacific (CX) Initiated: Mon 10 May 2015 Received: Fri 5 June 2015
Cathay Pacific (CX) Initiated: Tue 20 Oct 2015 Received: Fri 23 Oct 2015
Cathay Pacific (CX) Initiated: Mon 18 Sept 2017 Received: Sat 23 Sept 2017
Delta Airlines (DL) Initiated: Tue 7 Feb 2017 11:00 Received: Wed 8 Feb 2017 20:00
Emirates (EK) Initiated: 16 May 2016 Received: 21 May 2016
Emirates (EK) Initiated: 30 Jun 2016 Received: 02 Jul 2016
Emirates (EK) Initiated: 21 Jul 2016 Received: 23 Jul 2016
Emirates (EK) Initiated: 26 August 2016 Received: 27 August 2017
GOL (G3) Initiated: Mon 4 Jan 2016 03:15 Received: Mon 4 Jan 2016 10:15
Japan Airlines (JL) Initiated: Tue 8 Dec 2015 Received: Mon 14 Dec 2015
Japan Airlines (JL) Initiated: Fri 27 May 2016 14:00 Received: Mon 30 May 2016 16:00 (including verification email from SPG security)
Japan Airlines (JL) Initiated: Fri 25 Nov 2016 Received: Mon 28 Nov 2016
Japan Airlines (JL) Initiated: Wed 01 Feb 2017 Received: Fri 03 Feb 2017
Japan Airlines (JL) Initiated: Sat 08 Apr 2017 Received: Wed 12 Apr 2017
Japan Airlines (JL) Initiated: Sat 15 Apr 2017 Received: Mon 17 Apr 2017
Japan Airlines (JL) Initiated: Tue June 6 2017 Received: Mon June 12 2017
Japan Airlines (JL) Initiated: Wed June 7 2017 Received: Mon June 12 2017
Japan Airlines (JL) Initiated: 9:30AM PT 6/12./2017 Received: 4:00PM PT 6/14.
Japan Airlines (JL) Initiated: 9:40AM PT 6/13./2017 Received: 8:30PM PT 6/16.
Japan Airlines (JL) Initiated: Sun June 18 2017 Received: Wed June 21 2017
Japan Airlines (JL) Initiated: Thu Aug 17 2017 1830PT Received: Wed Aug 22 2017 (Evening)
Japan Airlines (JL) Initiated: Sat Aug 19 2017 0130PT Received: Wed Aug 22 2017 (Evening)
Japan Airlines (JL) Initiated: Mon May 07 2018 Received: Fri May 11 2018
Japan Airlines (JL) Initiated: Tues May 08 2018 Received: Mon May 14 2018
Japan Airlines (JL) Initiated: Sun Sep 09 2018 Received: Wed Sep 19 2018 (evening)
Japan Airlines (JL) Initiated: Mon Sep 10 2018 Received: Wed Sep 19 2018 (evening)
Korean Air (KE) Initiated: Mon 3 Oct 2016 11:00 Received: Wed 5 Oct 2016 (morning; before 07:00 ET)
Korean Air (KE) Initiated: Nov 2 2016 Received: 4 Nov 2016
Korean Air (KE) Initiated: Nov 3 2016 Received: 4 Nov 2016
Korean Air (KE) Initiated: Dec 15 2016 Received: 17 Dec 2016 (initiated afternoon/evening PDT, received morning)
Korean Air (KE) Initiated: May 16 2017 Received: 21 May 2011 (initiated morning EDT, received afternoon)
Lufthansa (LH) Initiated: Mon 7 Dec 2015 Received: Fri 11 Dec 2015
Lufthansa (LH) Initiated: Mon 4 Apr 2016 Received: Not reported, but not received at 4 day mark
Lufthansa (LH) Initiated: Fri 27 Jan 2017 (evening) Received: Tues 31 Jan 2017 (midday)
Lufthansa (LH) Initiated: Fri 18 Aug 2017 Received Thu Aug 24 2017 (possibly even earlier, since didn't check until Aug 24)
Lufthansa (LH) Initiated: Thu 8 Feb 2018 Received Mon 12 Feb 2018 or Tuesday (had not posted on Sunday, had posted on Tuesday)
Lufthansa (LH) Initiated: Wed 25 Apr 2018 Received: Sun 29 Apr 2018
Lufthansa (LH) Initiated: Sat 02 Jun 2018 Received: Wed 06 Jun 2018
Lufthansa (LH) Initiated: Sun 03 Jun 2018 Received: Thurs 07 Jun 2018
Lufthansa (LH) Initiated: Mon 04 Jun 2018 Received: Fri 08 Jun 2018
Qatar Airways (QR) Initiated: Saturday, 6 Aug 2016 Received: Tuesday, 6 Sep 2016 (31 days)
Singapore (SQ) Initiated: Thu 5 Apr 2016 Received: Not reported, but not received at 9 day mark
Singapore (SQ) Initiated: Thu 6 Apr 2016 Received: Not reported, but not received at 14 day mark
Singapore (SQ) Initiated: Mon 27 Jun 2016 Received: Mon 4 Jul 2016
Singapore (SQ) Initiated: Wed 19 Oct 2016 Received: Mon 24 Oct 2016
Singapore (SQ) Initiated: Thu 16 Mar 2017 Received: Mon 20 Mar 2017
Singapore (SQ) Initiated: Fri 09 Mar 2018 Received: Mon 12 Mar 2018
Singapore (SQ) Initiated: Thu 03 May 2018 Received: Mon 07 May 2018
Singapore (SQ) Initiated: Fri 04 May 2018 Received: Mon 07 May 2018
Singapore (SQ) Initiated: Sat 02 June 2018 Received: Mon 04 June 2018
Singapore (SQ) Initiated: Mon 24 Sept 2018 Received: Mon 01 Oct 2018
United Airlines (UA) Initiated: Wed 9 May 2018 Received: Mon 22 May 2018
Virgin America (VX) Initiated: Wed 25 May 2016 Received: ESTIMATED Wed 8 Jun 2016 (required SPG follow up and Lurker intervention)
Virgin America (VX) Initiated: Sat 17 Jun 2016 00:17 Received: Sat 17 Jun 2016 08:51
Virgin America (VX) Initiated: Fri 24 Jun 2016 20:00 Received: Sat 25 Jun 2016 09:00
Virgin America (VX) Initiated: Sat 25 Jun 2016 07:30 Received: Sun 26 Jun 2016 08:30
Delta Airline (DL) Initiated: Mon, October 23rd 2017 12:38 Received: Tuesday, October 24th 2017 19:00


BETWEEN ACCOUNTS

Initiated: Wed 7 Oct 2015 Received: Fri 9 Oct 2015
Initiated: Mon 11 Jan 2016 21:00 Received: Thu 14 Jan 2016 10:00
Initiated: Fri 26 Feb 2016 15:00 Received: Tue 1 Mar 2016 12:00
Initiated: Wed 20 Jul 2016 15:00 Received: Wed 27 Jul 2016 12:00
Initiated: 21 AUG 2016 13:00 PDT Received: 26 AUG 2016 17:00 PDT
Initiated: 15 SEP 2016 19:00 EDT Received: 16 SEP 2016 12:00 EDT (10:00+1 EMail Query re PO Box - Replied with proof 10:30+1EDT)
Initiated: Mon 29 May 2017 Received: Friday 2 June 2017
Initiated: Sunday, January 7, 2018, Received:
Initiated: Monday, May 21st, 2018, Received: Sunday May 27th, 2018
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FAQ: How long for SPG points to transfer TO an airline; and between SPG accounts ?

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Old Aug 23, 2017, 12:23 pm
  #586  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by Flame3601
Thanks for your reply William,

I have been told by a SPG agent via email that the miles have been credited in my Emirates Skywards account. I double checked , but nothing has been added after checking my account summary. Would it be of value to show my summary from the Emirates website and hoping they take my word , or is this going to be a uphill battle against EK/SPG , with each side saying the other party is in the wrong. The other account has not received the email yet ...
You might want to send me your SPG account number via Private Mail here at Flyertalk. Don't send the email string to the email address below. If it was Program Services that responded, it will go right back to them as they keep case ownership.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts Worldwide, LLC

[email protected]
Flame3601 likes this.
Starwood Lurker is offline  
Old Aug 24, 2017, 12:12 pm
  #587  
 
Join Date: Jun 2015
Location: DAY
Programs: Rapid Rewards, Skymiles, Hilton HHonors, SPG/Marriott Rewards
Posts: 4,949
I initiated a transfer to DL on the morning of August 11 and received them on the evening of August 12.
Cledaybuck is offline  
Old Aug 24, 2017, 1:13 pm
  #588  
FlyerTalk Evangelist
 
Join Date: Dec 2003
Location: Benicia, California, USA
Programs: AA PLT,AS,UA PP,J6,FB,EY,LH,SQ,HH Dmd,Hyatt Glbl,Marriott Plat,IHG Plat,Accor Gold
Posts: 10,820
Date point re slightly different names for SPG and Lufthansa

FWIW, my wife just completed a successful transfer of SPG points to LH miles. Though the helpful SPG CSR said the names had to be exactly the same, the transfer went through despite the fact that her Lufthansa name includes her middle name and her Starwood name does not. (LH CSR and feedback in FT LH forum correctly said this would not be a problem.)

Transfer initiated on Aug. 18 and completed by Aug. 24 - perhaps even sooner, since we did not check until Aug. 24.
Thunderroad is offline  
Old Aug 24, 2017, 1:57 pm
  #589  
 
Join Date: Nov 2011
Posts: 6,385
My 2x SPG to JAL transfers took 3 and 5 days. Data point added onto the wiki.
yerffej201 is offline  
Old Aug 30, 2017, 6:53 pm
  #590  
 
Join Date: Dec 2009
Location: DCA
Posts: 814
2 OZ transfers took 10 days and 17 days. I initiated transfers only 24 hours apart, but they were received over a week apart.

12th to the 22nd and
13 to the 30th

Wiki updated.
Montacute is offline  
Old Aug 31, 2017, 10:58 am
  #591  
 
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,584
Im back again haha !

My previous issue has been sorted , thanks Starwood Lurker , now transferred some SPG points to BA Exec club and they haven't showed up 8 days now , this the usual as no data point within the Wiki...

Hopefully tomorrow , as i need those miles to book a reward flight
Flame3601 is offline  
Old Aug 31, 2017, 11:28 am
  #592  
Company Representative - Starwood
 
Join Date: Nov 2000
Location: Austin, Texas
Programs: Marriott Employee Level
Posts: 31,593
Originally Posted by Flame3601
...now transferred some SPG points to BA Exec club and they haven't showed up 8 days now , this the usual as no data point within the Wiki...
The terms and conditions for transferring to British Airways say, "Please note that airline transfer awards to British Airways Executive Club Avios may require up to 10-14 business days handling and processing time."

So, you might have a longer wait in store. If it gets to the 15th business day and no Avios miles have shown up, you can contact the nearest SPG Customer Engagement Center and ask them to start an airline transfer follow-up.

Best regards,

William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts LLC

[email protected]
Starwood Lurker is offline  
Old Sep 13, 2017, 6:25 am
  #593  
 
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,584
Added data point for SPG to BA...

British Airways (BA) Initiated: Tue 22 Aug 2017 Received: Tue 12 Sep 2017
British Airways (BA) Initiated: Wed 30 Aug 2017 Received: Tue 12 Sep 2017

Last edited by Flame3601; Sep 13, 2017 at 2:10 pm
Flame3601 is offline  
Old Sep 13, 2017, 7:15 am
  #594  
 
Join Date: Dec 2004
Posts: 7,904
Originally Posted by Flame3601
Added data point for BA to SPG...

British Airways (BA) Initiated: Tue 22 Aug 2017 Received: Tue 12 Sep 2017
British Airways (BA) Initiated: Wed 30 Aug 2017 Received: Tue 12 Sep 2017
I'm sure you mean SPG to BA, or is there some angle I missed? Thanks.
rrgg is offline  
Old Sep 13, 2017, 2:09 pm
  #595  
 
Join Date: Oct 2015
Location: Cape Town
Programs: BA Exec Gold , Qatar Priviledge Club Plat
Posts: 1,584
Originally Posted by rrgg
I'm sure you mean SPG to BA, or is there some angle I missed? Thanks.
Thanks man good spot , you are right , i did mean SPG to BA. I have updated it

^
Flame3601 is offline  
Old Sep 23, 2017, 7:06 pm
  #596  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Transferred 20K SPG pts and 20K (Cdn) Amex MR pts to CX on the same day. Both were deposited today.

Cathay Pacific (CX) Initiated: Mon 18 Sept 2017 Received: Sat 23 Sept 2017
margarita girl is offline  
Old Oct 8, 2017, 8:34 am
  #597  
Original Member
 
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
American

Initiated 5 OCT (THURDAY) 4PM Eastern. Arrived OCT 8 (SUNDAY) morning.
seawolf is offline  
Old Oct 11, 2017, 12:02 pm
  #598  
 
Join Date: Nov 2012
Location: KUL (MY), ICN (KR), ZRH (CH) or OTP (RO) - or somewhere in between
Programs: OZ, JL
Posts: 241
SPG transfers to QRPC being done on the 28th of every month

I learned something new today, after going back and forth between SPG and QRPC - and I thought this piece of info it’s worth sharing.
SPG does the transfers to QRPC once a month, on the 28th of every month. From that date, it depends on how quickly the team at QRPC processes the data received from SPG.
So those (like me) who want to transfer Starpoints to QRPC should plan the transfer date(s) accordingly.
Maybe someone can add this info to the wiki.
mihaid is offline  
Old Oct 19, 2017, 5:56 am
  #599  
 
Join Date: Dec 2011
Posts: 342
Are SPG internal transfers still taking around 5 business days? I have tried making transfers from my account which say they have been received but the number of points in my account doesn't go down...surely the points balance should go down pending the transfer?

Last edited by Oxon Flyer; Oct 19, 2017 at 7:04 am Reason: Post moved over from another thread to the master thread
FormalHall is offline  
Old Oct 24, 2017, 5:50 pm
  #600  
 
Join Date: Nov 2004
Location: YYZ, HKG, MFM
Programs: AC35K, AS MVP, WS Gold, ITA EP, Marriott Plat, Hyatt-Explorist, IHG Diamond
Posts: 2,019
Transfer SPG to Delta yesterday, and received the miles in my Delta account TODAY!
Very very impressive!! Such a pity that Skypeso is not that valuable.
Jma12 is offline  


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