What happens to existing award reservations when a property changes categories?
Oct 3, 2001, 11:25 pm
#1
Original Poster
Join Date: Jun 2000
Location: Santa Barbara, CA
Posts: 7,149
What happens to existing award reservations when a property changes categories?
I am going to begin booking some award nights for travel next summer. My question is this: What happens if I book, say a category 5 hotel that is changed to a category 6 before I get there? Do I pay the category 4 rate of points or category 5 rate of points? And what if it is downgraded? Finally, when do you (William) anticipate new property categorizations to be announced?
Thanks.
Thanks.
Oct 4, 2001, 6:58 am
#2
Original Member
Join Date: May 1998
Location: SFO/JFK
Programs: Hilton: Gold, Starwood: Platinum, Hyatt: Platinum, AS: MVP Gold
Posts: 630
Starwood has always been very good about this. You get it at the # of points when you booked it.
Past practice is also that they will honor the lower point threshold for 6 months or so after an increase is announced.
If a hotel is downgraded, you could always cancel the award and have it reissued.
Past practice is also that they will honor the lower point threshold for 6 months or so after an increase is announced.
If a hotel is downgraded, you could always cancel the award and have it reissued.