Please review the fields in red. Make necessary changes, then try again.
Jan 25, 2013, 6:56 am
#1
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Original Poster
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,172
Please review the fields in red. Make necessary changes, then try again.
Have to admit, this is getting frustrating (and I usually think SPG is pretty solid compared to, oh say, UA). I have a bunch of upcoming reservations where I'm trying to make minute changes - add in a 2nd pax name in the notes field, add in my address, etc. No room/bed/rate changes or anything. But the site refuses to save my res, and doesn't even actually highlight anything in red to update!
Anyone else with the same issue?
Anyone else with the same issue?
Jan 25, 2013, 11:09 am
#2
Join Date: Oct 2000
Programs: UA Gold 1MM, Marriott Ambassador/Lifetime Titanium, Accor Silver, Club Carlson Gold, BW Diamond
Posts: 2,432
perhaps unrelated to the thread title, but I don't think adding an additional guest's name in the "notes" field is effective, if you're looking for them to be able to check in. I'd call CS and have them added as an additional guest, viewable as such on a confirmation.
If you're not wanting them to check in, then I don't see the need for adding them until your arrival at the hotel.
If you're not wanting them to check in, then I don't see the need for adding them until your arrival at the hotel.
Jan 25, 2013, 12:00 pm
#3
Join Date: Sep 2007
Location: stl
Programs: AA LT Plat/8.1mm now with 1350 miles left in my account and proud of it.. SPG LT Titanium.
Posts: 3,082
perhaps unrelated to the thread title, but I don't think adding an additional guest's name in the "notes" field is effective, if you're looking for them to be able to check in. I'd call CS and have them added as an additional guest, viewable as such on a confirmation.
If you're not wanting them to check in, then I don't see the need for adding them until your arrival at the hotel.
If you're not wanting them to check in, then I don't see the need for adding them until your arrival at the hotel.