What happens to SPG points when a return is made
Aug 19, 2012, 11:39 pm
#1
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Join Date: Dec 2011
Location: West
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What happens to SPG points when a return is made
I have transferred nearly all of the points from SPG account to miles at AP for the bonus under current promotion. I have an item that needs to be returned and refunded. This will make the SPG point account balance negative. What happens in this situation.
Aug 20, 2012, 6:55 am
#2
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Question moved to the Starwood forum because this is the primary discussion venue for all SPG topics, including credit cards.
Points earned with the SPG credit card are automatically transferred to Starwood at the end of each card billing cycle. Do you expect to have a credit balance at the end of the next cycle?
Points earned with the SPG credit card are automatically transferred to Starwood at the end of each card billing cycle. Do you expect to have a credit balance at the end of the next cycle?
Aug 20, 2012, 7:05 am
#3
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I think the negative balance will be in the CC point balance. So you won't see more Starpoints transferred into SPG until the CC spend back fills the points.
Aug 20, 2012, 1:37 pm
#4
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Join Date: Dec 2011
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I expect next statement to show a negative credit balance
Aug 20, 2012, 6:23 pm
#5
Join Date: Apr 2010
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I do not know what happens when your SPG account balance goes to negative. Maybe it turns into a huge positive number.