Advice needed: SAA flight cancelled
Jun 18, 2008 | 5:47 pm
#1
Original Poster
Join Date: May 2001
Location: Orlando
Programs: Marriott Plat; National Emerald Exec Elite
Posts: 264
Advice needed: SAA flight cancelled
My son was due to fly DUR-JNB today, en route back to Orlando. The flight was cancelled, I believe due to weather.
He is with a group, and the best they could do was get them on the Saturday flight JNB-IAD. The group arranged travel to/from Atlanta, and he is on a seperate AirTran ticket from MCO to ATL. Airtran wont help in anyway. It will be cheaper to buy another ticket than to work with them.
It is a SAA ticket, so even though the IAD-ATL leg is UA, they won't help.
SAA (US res #) says they can't help, because it is a seperate ticket.
The cheapest solution I have found is $180 from IAD straight to MCO.
SAA has to fly him from IAD-ATl on UA, I was hoping to talk them into flying him IAD-MCO. I feel that if it was me at the airport in SA, I would have a pretty good chance.
Any advice that doesn't require buying a new ticket?
He is with a group, and the best they could do was get them on the Saturday flight JNB-IAD. The group arranged travel to/from Atlanta, and he is on a seperate AirTran ticket from MCO to ATL. Airtran wont help in anyway. It will be cheaper to buy another ticket than to work with them.
It is a SAA ticket, so even though the IAD-ATL leg is UA, they won't help.
SAA (US res #) says they can't help, because it is a seperate ticket.
The cheapest solution I have found is $180 from IAD straight to MCO.
SAA has to fly him from IAD-ATl on UA, I was hoping to talk them into flying him IAD-MCO. I feel that if it was me at the airport in SA, I would have a pretty good chance.
Any advice that doesn't require buying a new ticket?
Jun 18, 2008 | 8:36 pm
#2
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
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Posts: 15,152
Talking them into flying him directly to MCO is the biggest chance you have. Give it a try, maybe it can still be done. There is no right for your son to get re-directed but maybe someone shows a bit of goodwill.