RTW: changing the date of 1st segment
Jul 13, 2007 | 7:38 am
#1
Original Poster
Join Date: Oct 2000
Location: From and of Boston.
Posts: 4,973
RTW: changing the date of 1st segment
I'm having a brain cramp on this:
Could someone please confirm that I can change the date/time (but not routing) of the first segment of an ex-Japan FRWSTARn without incurring a fee? For some reason, I had it in my head that I couldn't change the dates of the first segment (or any segment through the 1st intercontinental segment). After re-reading the rules a few dozen times, it looks like I certainly can change the dates, at least up until the ticketing deadline.
Could someone please confirm that I can change the date/time (but not routing) of the first segment of an ex-Japan FRWSTARn without incurring a fee? For some reason, I had it in my head that I couldn't change the dates of the first segment (or any segment through the 1st intercontinental segment). After re-reading the rules a few dozen times, it looks like I certainly can change the dates, at least up until the ticketing deadline.
Jul 13, 2007 | 1:00 pm
#2
Join Date: Feb 2003
Location: FRA
Programs: AC SE 1MM, UA PP, Hilton LT Diamond, Marriott Titanium Elite, Avis PC
Posts: 3,127
I'm having a brain cramp on this:
Could someone please confirm that I can change the date/time (but not routing) of the first segment of an ex-Japan FRWSTARn without incurring a fee? For some reason, I had it in my head that I couldn't change the dates of the first segment (or any segment through the 1st intercontinental segment). After re-reading the rules a few dozen times, it looks like I certainly can change the dates, at least up until the ticketing deadline.
Could someone please confirm that I can change the date/time (but not routing) of the first segment of an ex-Japan FRWSTARn without incurring a fee? For some reason, I had it in my head that I couldn't change the dates of the first segment (or any segment through the 1st intercontinental segment). After re-reading the rules a few dozen times, it looks like I certainly can change the dates, at least up until the ticketing deadline.
- If the ticket is already issued, but you are not past the ticketing deadline, you can change the first international flight (including any connecting flights to your first international flight). If a reissue of the ticket is not neccessary, the change is free of charge. A simple date change would not cause a reissue, but for example a change from NH to SQ on NRT-LAX would. If a reissue is needed, a fee of $125 applies.
- If the ticket is already issued and you are past the ticketing deadline, you can not change the first international flight (including any connecting flights to your first international flight).
Jul 13, 2007 | 4:22 pm
#3
Join Date: Oct 1999
Location: Sydney NSW Australia
Posts: 2,337
With due respect to the last poster, all of those rules changed some time ago. There used to be different rules for the scenario pending country/regioin of origin but the rule is now a single one, classed as Worldwide, and is a very liberal one.
For journeys commencing Worldwide on Star 1/2/3, you can make any sort of changes at any time *before* travel has started, even after ticketing. You still can't make any changes to segments up to and including the first International/Intercontinental segment once your journey has started though.
There should be no reissue fee if journey has not started and your ticket requires reissue, however some agents/airlines will charge their ticket reissue or service fees.
The Star Special/Starlite still has change restrictions based on ticketing deadlines, but they no longer apply on the 1/2/3 products.
For journeys commencing Worldwide on Star 1/2/3, you can make any sort of changes at any time *before* travel has started, even after ticketing. You still can't make any changes to segments up to and including the first International/Intercontinental segment once your journey has started though.
There should be no reissue fee if journey has not started and your ticket requires reissue, however some agents/airlines will charge their ticket reissue or service fees.
The Star Special/Starlite still has change restrictions based on ticketing deadlines, but they no longer apply on the 1/2/3 products.
Jul 14, 2007 | 6:00 am
#5
Join Date: Feb 2003
Location: FRA
Programs: AC SE 1MM, UA PP, Hilton LT Diamond, Marriott Titanium Elite, Avis PC
Posts: 3,127
With due respect to the last poster, all of those rules changed some time ago. There used to be different rules for the scenario pending country/regioin of origin but the rule is now a single one, classed as Worldwide, and is a very liberal one.
For journeys commencing Worldwide on Star 1/2/3, you can make any sort of changes at any time *before* travel has started, even after ticketing. You still can't make any changes to segments up to and including the first International/Intercontinental segment once your journey has started though.
There should be no reissue fee if journey has not started and your ticket requires reissue, however some agents/airlines will charge their ticket reissue or service fees.
The Star Special/Starlite still has change restrictions based on ticketing deadlines, but they no longer apply on the 1/2/3 products.
For journeys commencing Worldwide on Star 1/2/3, you can make any sort of changes at any time *before* travel has started, even after ticketing. You still can't make any changes to segments up to and including the first International/Intercontinental segment once your journey has started though.
There should be no reissue fee if journey has not started and your ticket requires reissue, however some agents/airlines will charge their ticket reissue or service fees.
The Star Special/Starlite still has change restrictions based on ticketing deadlines, but they no longer apply on the 1/2/3 products.
I took my information from the Air NZ website, and the rules are for F/C/Y RWSTAR 1/2/3 eff. 1st July 2007:
16 Penalties
A. Changes
1. Before departure
For travel originating worldwide except in Europe
a) Before Ticketing Deadline:
i. Re-booking of all sectors permitted at no charge.
ii. Re-routing/reissue charge of USD125 (child/infant USD125)
applies per reissue in cases where ticket has been issued.
b) After Ticketing Deadline:
i. No changes permitted on outbound sectors up to and
including first international sector.
ii. For all other sectors re-booking/revalidation permitted at no
charge, also in case of E-ticket.
iii. Re-routing/reissue permitted at a charge of USD125
(child/infant USD125) per reissue.
For travel originating worldwide in Europe
a) Before Ticketing Deadline:
i. Re-booking of all sectors permitted at no charge.
ii. Re-routing/reissue charge of USD125 (child/infant USD125)
applies per reissue in cases where ticket has been issued.
b) After Ticketing Deadline:
i. No changes permitted on outbound sectors up to and
including first international sector.
ii. For all other sectors re-booking/revalidation permitted at no
charge.
iii. Re-routing/reissue permitted at a charge of USD125
(child/infant USD125) per reissue.
2. After departure.
For travel originating worldwide except in Europe
a) No changes permitted on remaining outbound sectors up to
and including first international sector
b) For all other sectors rebooking/revalidation permitted at no
charge, also in case of E-Ticket.
c) Rerouting/reissue permitted at a charge of USD125
(child/infant USD125) per reissue.
Exception: in the event of death of the passenger as evidenced
by a certificate, members of the passengers immediate family or
accompanying passengers may re-route the remainder of the
journey without charge.
For travel originating in Europe
a) No changes permitted on remaining outbound sectors up to
and including first intercontinental sector.
b) For all other sectors rebooking/revalidation permitted at no
charge, also in case of E-Ticket.
c) Rerouting/reissue permitted at a charge of USD125
(child/infant USD125) per reissue.
Exception: in the event of death of the passenger as evidenced
by a certificate, members of the passengers immediate family or
accompanying passengers may reroute the remainder of the
journey without charge.
A. Changes
1. Before departure
For travel originating worldwide except in Europe
a) Before Ticketing Deadline:
i. Re-booking of all sectors permitted at no charge.
ii. Re-routing/reissue charge of USD125 (child/infant USD125)
applies per reissue in cases where ticket has been issued.
b) After Ticketing Deadline:
i. No changes permitted on outbound sectors up to and
including first international sector.
ii. For all other sectors re-booking/revalidation permitted at no
charge, also in case of E-ticket.
iii. Re-routing/reissue permitted at a charge of USD125
(child/infant USD125) per reissue.
For travel originating worldwide in Europe
a) Before Ticketing Deadline:
i. Re-booking of all sectors permitted at no charge.
ii. Re-routing/reissue charge of USD125 (child/infant USD125)
applies per reissue in cases where ticket has been issued.
b) After Ticketing Deadline:
i. No changes permitted on outbound sectors up to and
including first international sector.
ii. For all other sectors re-booking/revalidation permitted at no
charge.
iii. Re-routing/reissue permitted at a charge of USD125
(child/infant USD125) per reissue.
2. After departure.
For travel originating worldwide except in Europe
a) No changes permitted on remaining outbound sectors up to
and including first international sector
b) For all other sectors rebooking/revalidation permitted at no
charge, also in case of E-Ticket.
c) Rerouting/reissue permitted at a charge of USD125
(child/infant USD125) per reissue.
Exception: in the event of death of the passenger as evidenced
by a certificate, members of the passengers immediate family or
accompanying passengers may re-route the remainder of the
journey without charge.
For travel originating in Europe
a) No changes permitted on remaining outbound sectors up to
and including first intercontinental sector.
b) For all other sectors rebooking/revalidation permitted at no
charge, also in case of E-Ticket.
c) Rerouting/reissue permitted at a charge of USD125
(child/infant USD125) per reissue.
Exception: in the event of death of the passenger as evidenced
by a certificate, members of the passengers immediate family or
accompanying passengers may reroute the remainder of the
journey without charge.
Jul 14, 2007 | 8:12 am
#6
Join Date: Feb 2004
Posts: 1,389
The rules quoted by ACflyerDE have been introduced with the new rules 01JUL07, before all changes before departure were permitted as stated by Al B: old rules, no longer valid
Jul 14, 2007 | 6:40 pm
#8
Join Date: Feb 2004
Posts: 1,389
Not much, here's a comparison:
http://snipurl.com/1oag4
http://snipurl.com/1oag4
Jul 14, 2007 | 9:08 pm
#9
Moderator, Hilton Honors
Join Date: Nov 2003
Location: on a short leash
Programs: some
Posts: 71,445
I posted a summary of the changes in this thread.