Why to avoid SQ
Jul 26, 2006 | 3:49 pm
#16
FlyerTalk Evangelist
Join Date: Jun 2005
Location: Point Place, Wisconsin
Programs: LH HON, BA Gold, EK Gold
Posts: 14,508
Originally Posted by harryhv
Turbanned or not, I would prefer the typical svelte diminutive neighbour typical of SQ to the montrously overweight neighbour spilling over the armrests such as one encounters occasionally on UA.
UA has E+ for morbidly obese pax !
Jul 26, 2006 | 8:47 pm
#18
Join Date: Jul 2003
Location: CGK
Programs: SQ TPP30, CX DM, DL P, FB P, AA G, GA CB, WOH LGLOB, HH D, MB G, Hertz P
Posts: 2,887
Originally Posted by foothill
After my last experience on SQ, I have decided to avoid them when possible. Yes, the entertainment, food, & seat comfort is the best, but it just isn't worth the other pains.
I spent the $200+ extra to book in B to get miles, but discovered on the return from ICN that my UA M+ isn't on the ticket. I have been fighting w/ UA for 6 months to get the credit, but w/o success. It was an e-ticket, so I have no receipt. I sent copies of my boarding stubs with the tix #. but now I'm told SQ will only issue credit if the ticket receipt is supplied. They are just playing games, as they know I flew it, they have the ticket #, etc.
My other complaints w/ SQ: the flights are always full, mostly of non-FT types. This flight I had the last open seats next to me until the last moment when 2 men w/ turbans come. The one next to me has a death grip on my arm rest, squishing me. Once in the air, he has 10 whiskeys & passes out on me. The main steward tried to limit his drinks, but the other girls kept supplying them. On the return, the check-in agent tells me the flight is completely full, so I don't change from the 1st row of coach. (I was 1st to check in, which is essential on SQ as they don't pre-assign seats). Most rows have empty middle seats except mine, which turns out to be the baby row. Fun for 10 hours!
The bottom line: SQ treats UA elite like dirt, even after charging much more for the mileage credit.
I spent the $200+ extra to book in B to get miles, but discovered on the return from ICN that my UA M+ isn't on the ticket. I have been fighting w/ UA for 6 months to get the credit, but w/o success. It was an e-ticket, so I have no receipt. I sent copies of my boarding stubs with the tix #. but now I'm told SQ will only issue credit if the ticket receipt is supplied. They are just playing games, as they know I flew it, they have the ticket #, etc.
My other complaints w/ SQ: the flights are always full, mostly of non-FT types. This flight I had the last open seats next to me until the last moment when 2 men w/ turbans come. The one next to me has a death grip on my arm rest, squishing me. Once in the air, he has 10 whiskeys & passes out on me. The main steward tried to limit his drinks, but the other girls kept supplying them. On the return, the check-in agent tells me the flight is completely full, so I don't change from the 1st row of coach. (I was 1st to check in, which is essential on SQ as they don't pre-assign seats). Most rows have empty middle seats except mine, which turns out to be the baby row. Fun for 10 hours!
The bottom line: SQ treats UA elite like dirt, even after charging much more for the mileage credit.
Jul 26, 2006 | 9:09 pm
#19
Join Date: Oct 2003
Location: Living in SIN™, trying to make it through a year in BLR
Programs: SQ Pew Pew SSSS, Marriott/Accor Plat, IC Dia Amb, GHA Tit, Avis/Hertz PC
Posts: 6,770
Originally Posted by Rambuster
UA has E+ for morbidly obese pax !
The seat width is still the same.
Jul 27, 2006 | 8:37 am
#22
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Join Date: Sep 1999
Location: Toronto, Ontario, Canada
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How is it you don't have a receipt for your e-ticket? These are always emailed, faxed or even a paper copy posted to the buyer. Did you not print out a copy and take it to the airport with you? Is there not a copy still lurking in your delete bin, if you deleted it, or still in your email inbox? Do you not keep a copy for your financial records?
Jul 27, 2006 | 11:37 am
#24
Join Date: Dec 2002
Location: CVG
Programs: SQ PPS, DL Gold Medallion
Posts: 2,508
Originally Posted by Shareholder
How is it you don't have a receipt for your e-ticket? These are always emailed, faxed or even a paper copy posted to the buyer. Did you not print out a copy and take it to the airport with you? Is there not a copy still lurking in your delete bin, if you deleted it, or still in your email inbox? Do you not keep a copy for your financial records?
Jul 27, 2006 | 12:49 pm
#25
Join Date: Jan 2005
Location: SIN 5 days out of 7
Programs: BD*G, A3*G, BA-S, Accor Gold, IHG Amb
Posts: 5,505
Originally Posted by foothill
On the return, the check-in agent tells me the flight is completely full, so I don't change from the 1st row of coach. (I was 1st to check in, which is essential on SQ as they don't pre-assign seats). Most rows have empty middle seats except mine, which turns out to be the baby row. Fun for 10 hours!
Originally Posted by foothill
SQ also puts the babies in the 1st row of Y. I once made the mistake of switching seats to the 2nd row from mid-cabin & got no sleep. I think they hold that section for boarding time, so you should be OK.
SQ do allow pre-assignment of seats.
But even if you weren't able to, being a *G member surely you would could have requested a different row at check-in - after all, "Most rows have empty middle seats".
Jul 31, 2006 | 3:25 am
#26
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
Well this was an amusing read.
Blaming an airline for a larger passenger??? Come on - get a grip!
As others have said, e-tickets are always issued with an e-receipt that you can print and is usually emailed - if you did not keep it it is your fault(sorry). Also, that you didn't check your BP before boarding and didn't note the *G or the lack of your number on it - again your fault(sorry). You claim to be a "FT type" - which I assume means savvy to the ways of miles, airlines, the travel expeience, yet you've almost proved in actions that you yourself are NOT a "FT-Type" since you've failed several of the cardinal FT "rules" when flying.
I hope you've learned from your experience and next time, whoever you fly with, you have a better experience... but remember like your family you can't choose your seatmate!
Blaming an airline for a larger passenger??? Come on - get a grip!
As others have said, e-tickets are always issued with an e-receipt that you can print and is usually emailed - if you did not keep it it is your fault(sorry). Also, that you didn't check your BP before boarding and didn't note the *G or the lack of your number on it - again your fault(sorry). You claim to be a "FT type" - which I assume means savvy to the ways of miles, airlines, the travel expeience, yet you've almost proved in actions that you yourself are NOT a "FT-Type" since you've failed several of the cardinal FT "rules" when flying.
I hope you've learned from your experience and next time, whoever you fly with, you have a better experience... but remember like your family you can't choose your seatmate!