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-   -   Star Alliance lounge access (https://www.flyertalk.com/forum/star-alliance/1843807-star-alliance-lounge-access.html)

docbert Oct 30, 2018 5:59 pm


Originally Posted by catocony (Post 30369702)
I've entered the ANA lounges plenty of times after leaving the United Club with a paper boarding pass stamped at the United Club. It's pretty common. I've never had a problem.

Interesting. Certainly possible they've stopped doing it. I experienced it once and there were multiple other reports of it happening. In my case the solution was simple - skip the UC and go straight to the ANA lounge, and/or use a mobile boarding pass to get into one or both.

Brandinho1 Mar 25, 2019 5:52 am

* Alliance Lounge GRU
 
In case you haven’t ever visited this lounge or it’s been a while see below for its current state


iapetus Apr 24, 2019 5:14 pm

* Alliance Companion Access for Families?
 
mrs. iapetus will be traveling with *G status from LAX to LHR on UA (I will not be present for that part of her itinerary). She will want to use the UA lounge at LAX prior to departure. And as a *G pax, she should have access. I see that *G pax are allowed a companion. Does anyone know what the policy is for children traveling with *G pax? Will she get to bring our two children into the lounge with her as companions?

garykung Apr 25, 2019 3:03 pm


Originally Posted by iapetus (Post 31034172)
Will she get to bring our two children into the lounge with her as companions?

She will need to pay for 1 child.

*G policy is 1 guest. Because UC is a paid lounge as well, as soon as she is willing to pay, the extra child will be allowed to enter.

iapetus Apr 26, 2019 8:26 am


Originally Posted by garykung (Post 31037252)
She will need to pay for 1 child.

*G policy is 1 guest. Because UC is a paid lounge as well, as soon as she is willing to pay, the extra child will be allowed to enter.

Thanks for the response. The reason I ask is that, as a UC member, I know that I am allowed two guests ... or my entire (immediate) family. So there seems to be some accommodation for families, at least in that specific instance. I'll ask the next time I pass through a UC and report back.

garykung Apr 26, 2019 1:16 pm


Originally Posted by iapetus (Post 31039396)
Thanks for the response. The reason I ask is that, as a UC member, I know that I am allowed two guests ... or my entire (immediate) family. So there seems to be some accommodation for families, at least in that specific instance. I'll ask the next time I pass through a UC and report back.

Actually no - UC has a different access policy for UC members, which allow 2 guests.

When you use UC membership to access UC, it is a UA matter, not related to *A. When you use *G to access UC, *A policy applies.

mittch Apr 29, 2019 8:19 am

Hello all.

I'll have the UA145 on June 6th from Oporto . I'm Platinum member and I'll fly Economy.

The lounge at Oporto it's not a *G lounge but have contract with several *G airlines.

Am I elegible to have acess to the lounge at OPO? When I contact the lounge they said that only FC custumers have acess.

On the outbond flight, I'll take the UA999 to Brussels and then a Brussels Airlines flight back to OPO. DoI'll have acess to the lounge at Bru?

iapetus Apr 29, 2019 10:54 am


Originally Posted by mittch (Post 31048539)
Hello all.

I'll have the UA145 on June 6th from Oporto . I'm Platinum member and I'll fly Economy.

The lounge at Oporto it's not a *G lounge but have contract with several *G airlines.

Am I elegible to have acess to the lounge at OPO? When I contact the lounge they said that only FC custumers have acess.

On the outbond flight, I'll take the UA999 to Brussels and then a Brussels Airlines flight back to OPO. DoI'll have acess to the lounge at Bru?

From what I can tell, you should have access to the ANA lounge at OPO and the lounges in BRU on account of your *G status. If your boarding pass doesn't indicate your *G status, be prepared to show your UA Mileage Plus membership card indicating your platinum status.

ETA: OK, after reading the posts that follow, I clearly didn't understand some of the details regarding this itinerary. Sorry! FWIW, I'm still a little unclear as to what the answer should be. I'd be interested in reading a post-trip follow-up.

garykung Apr 30, 2019 1:53 pm


Originally Posted by mittch (Post 31048539)
Am I elegible to have acess to the lounge at OPO? When I contact the lounge they said that only FC custumers have acess.

Unless you fly with the *A airlines that contracts with the lounge, no.

mittch Apr 30, 2019 2:38 pm


Originally Posted by garykung (Post 31053532)
Unless you fly with the *A airlines that contracts with the lounge, no.

The flight is codeshare with Brussels Airlines, that has contract with the lounge, and is a *A member.

PiperAtGatesofDawn Apr 30, 2019 10:26 pm


Originally Posted by mittch (Post 31053673)
The flight is codeshare with Brussels Airlines, that has contract with the lounge, and is a *A member.

From the looks of things you probably won't have lounge access in OPO. UA doesn't contract with the ANA lounge there apparently. It's UA metal so your check-in would be with UA. In this case it doesn't matter who they codeshare with.

mittch May 1, 2019 5:43 am


Originally Posted by PiperAtGatesofDawn (Post 31054867)
From the looks of things you probably won't have lounge access in OPO. UA doesn't contract with the ANA lounge there apparently. It's UA metal so your check-in would be with UA. In this case it doesn't matter who they codeshare with.

But the Polaris customers have access to the lounge.

PiperAtGatesofDawn May 1, 2019 8:17 am


Originally Posted by mittch (Post 31055636)
But the Polaris customers have access to the lounge.

Both ANA's website and the Star Alliance website don't say UA is contracting the lounge. Mind you this is not the *A airlines ANA but a lounge that happens to have the same name but no affiliation to the Japanese airline. If Polaris customers get access then UA *Gs would also get I would assume.

But as I mentioned the websites don't seem to show that UA pax have access. I've seen a few trip reports where BA Club World pax haven't got access to that lounge either when BA wasn't using the contract lounge at that point of time.

mittch May 2, 2019 9:17 am


Originally Posted by PiperAtGatesofDawn (Post 31056105)
Both ANA's website and the Star Alliance website don't say UA is contracting the lounge. Mind you this is not the *A airlines ANA but a lounge that happens to have the same name but no affiliation to the Japanese airline. If Polaris customers get access then UA *Gs would also get I would assume.

But as I mentioned the websites don't seem to show that UA pax have access. I've seen a few trip reports where BA Club World pax haven't got access to that lounge either when BA wasn't using the contract lounge at that point of time.

Thank you for your answer. I know that it's a contract lounge, not the ANA airline lounge.

At the bold, the main question. When I call the lounge, they say that only Polaris have access, not the Gold or Platinum if in Economy. Does United have this type of access rules in other lounges around the world?

PiperAtGatesofDawn May 3, 2019 12:26 pm


Originally Posted by mittch (Post 31059936)
Thank you for your answer. I know that it's a contract lounge, not the ANA airline lounge.

At the bold, the main question. When I call the lounge, they say that only Polaris have access, not the Gold or Platinum if in Economy. Does United have this type of access rules in other lounges around the world?

Yes they do have this type of deviations and weird access rules with a handful of contract lounges... I think DUB, ZRH are good examples where they don't (or didn't) have *G access, only Polaris.

And if you heard it from the horses mouth... who am I to argue with that. :)


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