TESNA RESTORES GOLDEN WING MEMBERSHIPS
Feb 17, 2002, 6:25 am
#1
Original Poster
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
TESNA RESTORES GOLDEN WING MEMBERSHIPS
For those that purchased Ansett GW Club life memberships before it shut up shop, this is good news - I know there are a few readers of the Star board out there who may not monitor the Ansett board, so reproducing this info here for your information (woohoo!)
---
TESNA RESTORES GOLDEN WING MEMBERSHIPS
Tesna Holdings Pty Ltd ("Tesna") today confirmed it would restore all former Golden Wing memberships including one-year, two-year, five-year and life memberships which were valid at 13 September 2001.
In recognition that former Golden Wing members had not been able to enjoy full services at the airport lounges since 13 September last year, Tesna will offer an additional complimentary six month membership extension beyond members' current expiry date.
The offer takes effect following completion of the sale agreement between Tesna and Ansett's Administrators.
Golden Wing life members will also have their memberships fully recognised.
Tesna Co-Chairmen, Solomon Lew and Lindsay Fox, said that "Golden Wing members had been highly valued customers of Ansett in the past and we want to let them know that we want them back as Ansett customers in the future. This initiative is one practical way of demonstrating our commitment to reclaiming our customers as will our frequent flyer program which we will announce very shortly".
Returning members can expect to be warmly welcomed with substantial food, beverage and bar services, all former facilities and delighted lounge staff who will re-establish the high level of personal service for which Golden Wing is known.
As Tesna prepares to take over private ownership of a new all-Airbus Ansett next month, the existing Ansett website is receiving more than 300 inquiries per day with one of the most frequently asked questions relating to existing Golden Wing memberships.
The lounges were opened on a limited basis under Ansett Mark II and received regular patronage from Ansett customers despite only offering coffee and tea services and food choices limited to snack vending machines.
Upon settlement of Tesna's purchase of the Ansett mainline business, Golden Wing lounges will re-open fully, initially in Sydney, Melbourne, Brisbane, Adelaide, Perth and Canberra. The Canberra Golden Wing lounge has relocated to the site of the former Ansett Executive Lounge.
The lounges are now being prepared for the return to full service.
---
TESNA RESTORES GOLDEN WING MEMBERSHIPS
Tesna Holdings Pty Ltd ("Tesna") today confirmed it would restore all former Golden Wing memberships including one-year, two-year, five-year and life memberships which were valid at 13 September 2001.
In recognition that former Golden Wing members had not been able to enjoy full services at the airport lounges since 13 September last year, Tesna will offer an additional complimentary six month membership extension beyond members' current expiry date.
The offer takes effect following completion of the sale agreement between Tesna and Ansett's Administrators.
Golden Wing life members will also have their memberships fully recognised.
Tesna Co-Chairmen, Solomon Lew and Lindsay Fox, said that "Golden Wing members had been highly valued customers of Ansett in the past and we want to let them know that we want them back as Ansett customers in the future. This initiative is one practical way of demonstrating our commitment to reclaiming our customers as will our frequent flyer program which we will announce very shortly".
Returning members can expect to be warmly welcomed with substantial food, beverage and bar services, all former facilities and delighted lounge staff who will re-establish the high level of personal service for which Golden Wing is known.
As Tesna prepares to take over private ownership of a new all-Airbus Ansett next month, the existing Ansett website is receiving more than 300 inquiries per day with one of the most frequently asked questions relating to existing Golden Wing memberships.
The lounges were opened on a limited basis under Ansett Mark II and received regular patronage from Ansett customers despite only offering coffee and tea services and food choices limited to snack vending machines.
Upon settlement of Tesna's purchase of the Ansett mainline business, Golden Wing lounges will re-open fully, initially in Sydney, Melbourne, Brisbane, Adelaide, Perth and Canberra. The Canberra Golden Wing lounge has relocated to the site of the former Ansett Executive Lounge.
The lounges are now being prepared for the return to full service.
