Star Alliance circulating data between member airlines?
Mar 1, 2001 | 11:16 am
#1
Original Poster
Join Date: Oct 2000
Posts: 75
Star Alliance circulating data between member airlines?
Has anyone yet had the experience of recieving targeted e-mails or paper mailshots from a SA member airline despite never having flown with that airline?
Or have you ever received a mailing from a SA member airline you've flown about routes you've only flown on with their partners?
I'm interested as this is an interesting indication of whether we ff will be able to leverage our ff with partner airlines (or see our bargaining power eroded as the alliance finds out our true spending across their whole network)
Or have you ever received a mailing from a SA member airline you've flown about routes you've only flown on with their partners?
I'm interested as this is an interesting indication of whether we ff will be able to leverage our ff with partner airlines (or see our bargaining power eroded as the alliance finds out our true spending across their whole network)
Mar 1, 2001 | 7:37 pm
#3
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
I doubt you'd see a mailing based on the 2nd option. What airline would give a partner info about pax on one of their own routes to potentially lose that pax to the partner due to a targeted promotion? The only time I could think that an airline might want to do that is if they wanted to drive off some of the bottom feeders to a partner, but of course bottom feeders are mostly price sensitive and will move anyway if the partner lowers their price.... ergo there is no reason for an airline to pass on such data to a partner (that I can see, anyway)
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UA 1K MEL
A Star Alliance(tm) Member.
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UA 1K MEL
A Star Alliance(tm) Member.
Mar 5, 2001 | 8:05 pm
#5
Join Date: Oct 2000
Location: Portland, Oregon; seat 3A
Programs: UA 1K 2021-22-23-24;Formerly a longtime UA Premier Exec; NW silver (legacy), Alaska Gold (way back)
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When UA announced its Summer from Heck bonus I got a letter from Lufthansa (as I suspect many did) announcing that it would match the bonus, even though I have never flown Lufthansa and am not a member of M&M. So UA must have been sharing some information about me with Lufthansa.
Mar 5, 2001 | 9:03 pm
#6
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
Law Lord - did you fly to Germany and/or on routes where LH competes with UA? I am wondering why they would target you if you were not a M&M member and did not fly LH. Interesting. Maybe you flew on some UA flight that was a LH codeshare by chance and they picked you that way. Curious!
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UA 1K MEL
A Star Alliance(tm) Member.
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UA 1K MEL
A Star Alliance(tm) Member.
Mar 6, 2001 | 9:29 am
#7
Join Date: Feb 2000
Location: Vancouver, British Columbia
Posts: 3,373
AC is constrained by Canadian legislation from sharing personal information without the individual's consent, other than using it for the purpose for which it was collected.
So it's OK to tell LH that Mr. X is connecting from ACxxx ex. YYZ, but it is not OK to tell LH that he lives at such and such an address for LH to mail him a promo flyer.
(AC can, however, mail anything it likes on behalf of LH).
So it's OK to tell LH that Mr. X is connecting from ACxxx ex. YYZ, but it is not OK to tell LH that he lives at such and such an address for LH to mail him a promo flyer.
(AC can, however, mail anything it likes on behalf of LH).
Mar 8, 2001 | 1:55 pm
#8
Join Date: Oct 2000
Location: Portland, Oregon; seat 3A
Programs: UA 1K 2021-22-23-24;Formerly a longtime UA Premier Exec; NW silver (legacy), Alaska Gold (way back)
Posts: 2,318
RichardMEL, two good theories, but no.
I've never flown LH and I've never flown on an LH-coded ticket on another airline. It's possible that I've been on a UA flight that was also an LH codeshare, but I would not have been coded as an LH passenger. I've never flown to Germany on UA or any other airline. (I've entered or exited Germany by train, car, and foot, but not plane.) It's been 14 years since I've flown internationally on any airline other than UA so the only place I can think of that LH would have got my address (which is my Mileage Plus address where I've lived for 5 years only) is from United Airlines, particularly since the letter identified me as a Mileage Plus member.
I've never flown LH and I've never flown on an LH-coded ticket on another airline. It's possible that I've been on a UA flight that was also an LH codeshare, but I would not have been coded as an LH passenger. I've never flown to Germany on UA or any other airline. (I've entered or exited Germany by train, car, and foot, but not plane.) It's been 14 years since I've flown internationally on any airline other than UA so the only place I can think of that LH would have got my address (which is my Mileage Plus address where I've lived for 5 years only) is from United Airlines, particularly since the letter identified me as a Mileage Plus member.
Mar 10, 2001 | 7:19 pm
#9
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I have received two mailings I felt were targeted, I'm United PremEx and received the mailing Law Lord received from LH even though I had not flown them to date at that time.
