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An example of * partnership at work..

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An example of * partnership at work..

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Old Feb 8, 2001 | 1:06 pm
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An example of * partnership at work..

Rumour as great story doing the rounds...

LH CEO Juergen Weber on a F ticket SIN-CDG was *** downgraded *** by SQ to *Y*. The crew was supposedly so embarassed they sent him back a bottle of wine. Upon landing, Weber gave the wine to the LH Country Manager instructing them to give it to their SQ counterpartt to be shipped back to _his_ counterpart at SQ. He was not amused.

Proof that SQ gives nobody, but _nobody_ comp premium class travel.

(yes, their own employee class == Y)

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Old Feb 8, 2001 | 1:18 pm
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Come on...F to Y???

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Old Feb 8, 2001 | 3:07 pm
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I find this very, very hard to believe. I cant see how LH's CEO would travel on anything but a paid F ticket, and its sort of obvious his assistants get his air-travel reservations confirmed. Why on earth would SQ downgrade him...?????

One thing is a regular LH employee, since when is the head of the executive office treated as a regular employee...???


[This message has been edited by Gaucho100K (edited 02-08-2001).]
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Old Feb 8, 2001 | 3:10 pm
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Also, even if he was faced with a downgrade to Y, does Mr. Weber have to travel on Star Alliance.... are there no other flights between Singapore and Paris? (lets not forget the cnx possibilities)

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Old Feb 8, 2001 | 3:24 pm
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airline staff have 'sort of interline' agreement, that travel on network of each other are FREE. their tickets are not revenue tickets. eg he may hold a confirme F or confirmed Y upgradable to F if seats availabel ticket, depending on the relationship between the airlines. i guess mr weber miscalculated on SQ ;-)
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Old Feb 8, 2001 | 3:48 pm
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I love it. Wonder if he got the boot when trying to get in their lounge too. Maybe that will help open up things for us regular customers.
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Old Feb 8, 2001 | 5:30 pm
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My experience has been the exact reverse. That is, senior executives (not me, of course) at my Company, flying out of SIN on SQ get bumped up, from Y to C or C to F, almost always.
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Old Feb 8, 2001 | 8:53 pm
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airline staff staff generally dont get lounge service (but many airline do grant the lounge access)...i think the the debate here is should the CEO be treated differently.

i bet for many airlines the CEO has a higher priority/previlege than others. if SQ's CEO himself gets the similar treatment, would it change our view? (i am not saying that it is the truth though. just hypothetically)

[This message has been edited by pegasus8228 (edited 02-08-2001).]
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Old Feb 8, 2001 | 11:34 pm
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The Weber story comes from a very reliable source. Also, another source said that when Branson went to SQ to talk about them buying into VS, they gave him a C tix only, but aparently got subloaded into F.

Re business types and execs - it would seem as though SQ is just being smart - they know that high revenue people like this, and likely those who could then have sway over corporate travel budgets/departments/policy are good people to keep "on side" (these are the sorts of people that get invited to be "Ansett Pass" or Qantas "Chairman's Club"(or whatever it is) - which is a special VIP status *above* FF elite levels that the airline invites *you* to and you cannot obtain by any amount of flying or revenue. I am sure all airlines have a similar level and/or designation for top, top people... But you're talking a very small number of people, and prob from like Fortune 500 companies and whatnot.

Not that I have any inside info on this - just my thoughts.

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Old Feb 9, 2001 | 6:16 pm
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There is only one instance in which this could be true, and that is if Jurgen Weber turned up at the airport w/out confirmed res and wanted to travel F class, and there was no free seats in F or J class. (Not entirely unusual I'm sure). It would then not really matter who he is, because they will not bump a paying F pax just for the LH CEO (and why doesn't he take LH anyway?)

If that was not the case, I would find it very hard to believe the story. The top 10-15 execs of each Star Alliance airline carry a card called "STARID" which entitles them ( and their spouse if travelling together) to the highest class available on any Star flight at any time (for free!).

I'd say, it's a bit hard to believe too.

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Old Feb 10, 2001 | 8:11 am
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I presume he flew SQ and not LH because he was flying to Paris, not Frankfurt.. *shrug*

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Old Feb 12, 2001 | 4:15 pm
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Knowing how SQ treats their high level fliers, each day, every day, nothing would surprise me. The guy may have made a last minute schedule change, and as posted above if there were 14 paid, full fare F seats already spoken for, the Pope is not going to get SQ to dislodge one of those 14.

Seems odd that a C/J could not be found tho, but hey, this IS SQ. Jurgen should cop it on the chin, as ANY airline that can SELL 14 First seats is a role model to emulate.

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