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Old Jan 18, 2015 | 2:06 am
  #1  
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Help with booking *A

I have tried booking with SR and LH search engines to HAV but get "stuck".

I want to FLY LH and AC on the following: DOH-FRA-YYZ-HAV in late April and then fly SR HAV-ZUR-DOH on May 1st or 2nd.

LH says there are issues with connection times, but those connection issues disappear when I start/finish in FRA (and fly via YYZ). Their search engine does not show what the connection issues are, but the flights are the same whether I start on DOH or start in FRA

SR seems to have nothing showing for YYZ and only show YTO so that is the issue there.

Any suggestions?
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Old Jan 18, 2015 | 4:23 am
  #2  
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By SR do you mean Swiss? Their code is LX.
If you are trying to book a flight with SR, that might be your problem.
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Old Jan 18, 2015 | 6:46 am
  #3  
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Help with booking *A

YTO is the code for Toronto - all airports as opposed to YYZ which is specifically for Pearson International Airport. This shouldn't be a problem. Kind of like on some sites you can use the code NYC to indicate all New York Airports instead of needing to specify JFK, LGA, etc.

Problem # 2 is going to be that Swissair, which the code for is LX by the way, does not fly from YYZ. In Canada, they only fly to YUL. So on the return, you'd have to either fly through YUL if connecting in Canada (not sure if AC does HAV-YUL), add an extra connection YYZ - YUL, or do YYZ-ZRH on AC metal, which can probably be booked through LX as an LX codeshare.

On the outbound, sounds like the timing issues are with the connection in FRA, not in YYZ, since it will bring up options starting in FRA.

Do you have specific flights you want to get on? If so, why not post the specific itin (including flight #s/times) you are looking to book and we can probably be a better help.

Also, have you tried using an OTA or aggregator to see if they can bring up the itin you are looking for - perhaps kayak or Hipmunk and specifying airlines (or for Kayak, *A) can bring this up, assuming the connection times are legal.
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Old Jan 18, 2015 | 7:07 am
  #4  
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When you have a complex itinerary and are not familiar with the basics, it is a lot better and easier to pick up the phone and call the original operating carrier, in this case LH. You will pay a phone booking fee, but in the end you will have the certainty of a properly ticketed itinerary.

Alternatively, go to an experienced local TA used by friends and colleagues (not an online operation) and explain what you need. Again, you may pay a fee for this service.
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Old Jan 18, 2015 | 7:46 am
  #5  
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I would like to fly LH and AC on DOH-FRA-YYZ-HAV. If I try booking a RT on this route with LH I have no issues.. No time conflicts at all.

Returning from HAV, I can book Swiss Airlines DOH-ZUR-HAV and then HAV-ZUR-DOH, RT with no problem at all.

The difficulty occurs when I want to combine flying to HAV with AC/LH and the shorter route with Swiss Air, as in DOH-FRA-YYZ-HAV-ZUR-DOH as combined route.

Search engines generally do not allow this search because of the US-based blockade. Exception is Zuji, but it gives limited results. Yes, paying for a telephone-assisted reservation may be the only option at this stage. Chickenfeed as compared to solving a problem with getting routings/flights I want.
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