Communicating with *A
Jan 9, 2012 | 11:16 pm
#1
Original Poster
Join Date: Aug 2007
Programs: Asiana
Posts: 45
Communicating with *A
When I recently tried to get in touch with *A, I was surprised that their contact form limits you to 300 characters!!!
What can you express in 300 chars? Nothing!
I've tried anyway and got a nonsense, copy and paste response. Not only did the response not address any of the questions, it also came with a legal warning not to review the response without authorization.
What the f..k is going on here?
Is *A trying to avoid any accountability?
What do you think of a company that doesn't have the balls to allow publication of even their own communication with you?
To me this shows that *A does not care about us.
What can you express in 300 chars? Nothing!
I've tried anyway and got a nonsense, copy and paste response. Not only did the response not address any of the questions, it also came with a legal warning not to review the response without authorization.
What the f..k is going on here?
Is *A trying to avoid any accountability?
What do you think of a company that doesn't have the balls to allow publication of even their own communication with you?
To me this shows that *A does not care about us.
Jan 10, 2012 | 3:01 am
#2
Suspended
Join Date: Jun 2001
Location: DCA or IAD (originally DUB)
Programs: UA 1K 1.8MM, Hertz PC, Marriott Platinum/Lifetime Gold
Posts: 7,657
Perhaps if you provided some facts, rather than hyperbole, about your situation folks here might be able to give you some advice, unless you just want to post an ineloquent rant?
Also, remember *A is an alliance of airlines ... it doesn't actually fly any planes. So, if you have a complaint you would probably be best directing it to the airline you flew with, assuming you flew?
Also, remember *A is an alliance of airlines ... it doesn't actually fly any planes. So, if you have a complaint you would probably be best directing it to the airline you flew with, assuming you flew?
Jan 10, 2012 | 3:22 am
#3
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 22,913
Many of the OP posts are complainants
Post 13 http://www.flyertalk.com/forum/star-...l#post17502592
post 54 http://www.flyertalk.com/forum/air-c...l#post17499880
post 1 http://www.flyertalk.com/forum/star-...l#post17271141
Post 13 http://www.flyertalk.com/forum/star-...l#post17502592
post 54 http://www.flyertalk.com/forum/air-c...l#post17499880
post 1 http://www.flyertalk.com/forum/star-...l#post17271141
Jan 10, 2012 | 6:03 am
#4
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGLfL
Posts: 12,760
I am closing this thread as it won't get anywhere without more detail. The OP is welcome to open a new thread if he wishes to share more with the group.
Markie - Moderator, *A
Markie - Moderator, *A