What happens to ancillary fees when you change a ticket?
#1
Used to be 'Travelergcp'
Original Poster
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,826
What happens to ancillary fees when you change a ticket?
Roll to new booking, refund, or forfeit? Specifically, big front seat.
New matched Gold and couldn’t find the rules. TIA.
New matched Gold and couldn’t find the rules. TIA.
#2
Used to be 'Travelergcp'
Original Poster
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,826
Seem to be three other threads asking the same thing that never got answered. I reached out to NK on Twitter but I’m not holding my breath.
#3
Used to be 'Travelergcp'
Original Poster
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,826
Their reply, within the hour…
q- Essentially, if I change a booking, does it preserve the value of the seat fees I already paid?
a- Thank you for your reply, Ben. We'd like to help you with your concern about the seat.
Kindly know that the seat will be added to your new flight as long as it's still available. If seats are no longer available, you may back to the web and select new seat assignments. Otherwise, the amount you paid will cover the modification fees or fare difference.
If there’s anything else you need, just let us know.
q- Essentially, if I change a booking, does it preserve the value of the seat fees I already paid?
a- Thank you for your reply, Ben. We'd like to help you with your concern about the seat.
Kindly know that the seat will be added to your new flight as long as it's still available. If seats are no longer available, you may back to the web and select new seat assignments. Otherwise, the amount you paid will cover the modification fees or fare difference.
If there’s anything else you need, just let us know.
Last edited by TravelerMSY; May 28, 2023 at 5:36 pm
#4
Used to be 'Travelergcp'
Original Poster
Join Date: Jul 2003
Location: New Orleans
Programs: AA Plat, Marriott Gold, Hyatt Globalist
Posts: 2,826
Based on adding a BFS later, it appears they reissue/revalidate the entire ticket with a new fare/tax total. So that value caries over to any new booking, It’s not a separate item with its own ticket number like AA or UA.
#5
Join Date: Jun 2004
Location: KUSA
Programs: Whatever AMEX Plat comes with... I buy on price.. Spirit Big Front Seat, want First/buy First
Posts: 1,487
Sometimes when there is a schedule change and moving the reservation to another flight, it will reprice the itinerary, like you mentioned, then not charge an add/collect fee, but apply the new segment's fare offset by an equivalent credit equal to the new price.