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Old Jan 18, 2024, 7:40 am
  #1  
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Newbie International at BWI
Hi, I tried a search but could not find the answer. I'll be flying to the Caribbean on SW from BWI. I entered my passport etc. details on the website but do
we need to physically show our passport at the gate? Other airlines allow you to scan it but I don't see that option. Thank you!
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Old Jan 18, 2024, 8:24 am
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No online passport scanning with Southwest
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Old Jan 18, 2024, 8:26 am
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From: https://www.southwest.com/help/booki...ational-travel

You may enter your passport information during the booking process on Southwest.com any time prior to travel by accessing your reservation online or at the airport on the day of travel. Your passport book must be verified by a Customer Service Agent or kiosk at the ticket counter on the day of travel before a boarding pass is issued. Passport cards and invalid or damaged passports will not be accepted.
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Old Jan 18, 2024, 8:41 am
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Thank you. I read that too. Does anyone with experience know if a scanned passport at Kiosk is sufficient or do I need to actually show a ticket agent?
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Old Jan 18, 2024, 9:01 am
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Originally Posted by marlin
Thank you. I read that too. Does anyone with experience know if a scanned passport at Kiosk is sufficient or do I need to actually show a ticket agent?
Expect to show it at the Gate while boarding
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Old Jan 18, 2024, 9:02 am
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Being asked to show a physical Passport is never beyond the realm of possibility.

Pending a single token of authentication employed at various automated touchpoints, from bag-drop to immigration and boarding.
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Old Jan 18, 2024, 9:37 am
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They typically want to make sure that you have your passport on you when you are boarding the plane as they do not want the hassle of taking care of (and providing a seat on the return flight to) folks who cannot enter the destination country
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Old Jan 18, 2024, 10:51 am
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Understood. Thank you. I was just trying to understand if I need extra time at check in to wait in line to see an agent but It sounds fine to use a kiosk and
show when asked.
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Old Jan 18, 2024, 11:19 am
  #9  
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little bit of extra info here> Mobile boarding pass for int’l flights
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Old Jan 18, 2024, 8:00 pm
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Originally Posted by dmbolp
Expect to show it at the Gate while boarding
Right! They still required. You have show your passport to the gate agent during boarding time.
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Old Jan 19, 2024, 6:08 am
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You scan your passport at kiosk, and print your boarding passes.
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Old Jan 19, 2024, 6:53 am
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Originally Posted by obolon
You scan your passport at kiosk, and print your boarding passes.
Which airport does WN have Kiosks to scan passport?
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Old Feb 3, 2024, 5:44 pm
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Originally Posted by LegalTender
Being asked to show a physical Passport is never beyond the realm of possibility.

Pending a single token of authentication employed at various automated touchpoints, from bag-drop to immigration and boarding.
Even on airlines where you can do mobile check-in for international flights, you still get asked to show your passport at the gate, like, 100% of the time.
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Old Feb 5, 2024, 1:46 pm
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Originally Posted by obolon
You scan your passport at kiosk, and print your boarding passes.
Probably better to say “You CAN scan your passport at a kiosk in order to print your tags and boarding pass. However, this is not the same as a passport check before boarding.”
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Old Feb 5, 2024, 2:20 pm
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Originally Posted by fergiethefocus
Even on airlines where you can do mobile check-in for international flights, you still get asked to show your passport at the gate, like, 100% of the time.
ATL-CUN last WED on Delta, only had to do their FlightReady process of clicking on a link beforehand stating my loaded passport info was still correct, nothing required at the gate as we just had to look into the camera
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